What users are saying about
24 Ratings
1 Rating
24 Ratings
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Score 8.7 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Teamgate CRM

Any SME or mid company that needs to track customers and sales can use this platform
Alexander Taylor | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
8.6
Teamgate CRM
8.4
Customer data management / contact management
Close
7.9
Teamgate CRM
9.1
Workflow management
Close
8.2
Teamgate CRM
9.1
Territory management
Close
8.0
Teamgate CRM
Opportunity management
Close
8.4
Teamgate CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
Close
9.0
Teamgate CRM
5.5
Contract management
Close
10.0
Teamgate CRM
8.2
Interaction tracking
Close
7.5
Teamgate CRM
9.1
Channel / partner relationship management
Close
9.7
Teamgate CRM
9.1

Customer Service & Support

Close
9.2
Teamgate CRM
9.1
Case management
Close
8.0
Teamgate CRM
Call center management
Close
9.7
Teamgate CRM
Help desk management
Close
10.0
Teamgate CRM
9.1

Marketing Automation

Close
8.9
Teamgate CRM
Lead management
Close
7.7
Teamgate CRM
Email marketing
Close
10.0
Teamgate CRM

CRM Project Management

Close
7.4
Teamgate CRM
8.2
Task management
Close
5.5
Teamgate CRM
9.1
Billing and invoicing management
Close
10.0
Teamgate CRM
Reporting
Close
6.7
Teamgate CRM
7.3

CRM Reporting & Analytics

Close
9.3
Teamgate CRM
8.5
Forecasting
Close
10.0
Teamgate CRM
9.1
Pipeline visualization
Close
8.0
Teamgate CRM
9.1
Customizable reports
Close
10.0
Teamgate CRM
7.3

Customization

Close
8.0
Teamgate CRM
7.9
Custom fields
Close
8.0
Teamgate CRM
9.1
Custom objects
Close
10.0
Teamgate CRM
7.3
Scripting environment
Close
8.0
Teamgate CRM
API for custom integration
Close
6.0
Teamgate CRM
7.3

Security

Close
7.8
Teamgate CRM
9.1
Single sign-on capability
Close
8.0
Teamgate CRM
9.1
Role-based user permissions
Close
7.5
Teamgate CRM
9.1

Social CRM

Close
10.0
Teamgate CRM
Social data
Close
10.0
Teamgate CRM
Social engagement
Close
10.0
Teamgate CRM

Integrations with 3rd-party Software

Close
7.0
Teamgate CRM
Marketing automation
Close
7.0
Teamgate CRM

Platform

Close
10.0
Teamgate CRM
5.5
Mobile access
Close
10.0
Teamgate CRM
5.5

Pros

Close

  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer

Teamgate CRM

  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Alexander Taylor | TrustRadius Reviewer

Cons

Close

  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer

Teamgate CRM

  • Could do with the ability to customise the dashboard with your own fields.
Alexander Taylor | TrustRadius Reviewer

Usability

Close

Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Anonymous | TrustRadius Reviewer

Teamgate CRM

No score
No answers yet
No answers on this topic

Support Rating

Close

Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Anonymous | TrustRadius Reviewer

Teamgate CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Close

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Jason Vance | TrustRadius Reviewer

Teamgate CRM

When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Alexander Taylor | TrustRadius Reviewer

Return on Investment

Close

  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer

Teamgate CRM

  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
Alexander Taylor | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Close Editions & Modules

Edition
Starter$291
Basic$691
Professional$991
Business$1491
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.

Teamgate CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Teamgate CRM Editions & Modules

Edition
Starter$111
Professional$291
Enterprise$491
  1. user/ month
Additional Pricing Details
There is a 20% discount when billed annually

Rating Summary

Likelihood to Recommend

Close
9.0
Teamgate CRM
9.1

Usability

Close
7.0
Teamgate CRM

Support Rating

Close
7.0
Teamgate CRM

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