What users are saying about
24 Ratings
24 Ratings
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Score 8.7 out of 100
4 Ratings
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Score 5.4 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

TempWorks Software

TempWorks is a really great tool overall, especially in tracking the recruitment process. Managing candidate info is easy with TW, and the messages feature helps to notate any and all candidate interactions. On my end I don't use the other functionalities of the software, but I do enjoy being able to pull up a variety of reports in order to track my own set goals in regard to my performance.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
8.6
TempWorks Software
Customer data management / contact management
Close
7.8
TempWorks Software
Workflow management
Close
8.2
TempWorks Software
Territory management
Close
8.0
TempWorks Software
Opportunity management
Close
8.4
TempWorks Software
Integration with email client (e.g., Outlook or Gmail)
Close
9.0
TempWorks Software
Contract management
Close
10.0
TempWorks Software
Interaction tracking
Close
7.5
TempWorks Software
Channel / partner relationship management
Close
9.7
TempWorks Software

Customer Service & Support

Close
9.2
TempWorks Software
Case management
Close
8.0
TempWorks Software
Call center management
Close
9.7
TempWorks Software
Help desk management
Close
10.0
TempWorks Software

Marketing Automation

Close
8.9
TempWorks Software
Lead management
Close
7.7
TempWorks Software
Email marketing
Close
10.0
TempWorks Software

CRM Project Management

Close
7.4
TempWorks Software
Task management
Close
5.5
TempWorks Software
Billing and invoicing management
Close
10.0
TempWorks Software
Reporting
Close
6.7
TempWorks Software

CRM Reporting & Analytics

Close
9.3
TempWorks Software
Forecasting
Close
10.0
TempWorks Software
Pipeline visualization
Close
8.0
TempWorks Software
Customizable reports
Close
10.0
TempWorks Software

Customization

Close
8.0
TempWorks Software
Custom fields
Close
8.0
TempWorks Software
Custom objects
Close
10.0
TempWorks Software
Scripting environment
Close
8.0
TempWorks Software
API for custom integration
Close
6.0
TempWorks Software

Security

Close
7.8
TempWorks Software
Single sign-on capability
Close
8.0
TempWorks Software
Role-based user permissions
Close
7.5
TempWorks Software

Social CRM

Close
10.0
TempWorks Software
Social data
Close
10.0
TempWorks Software
Social engagement
Close
10.0
TempWorks Software

Integrations with 3rd-party Software

Close
7.0
TempWorks Software
Marketing automation
Close
7.0
TempWorks Software

Platform

Close
10.0
TempWorks Software
Mobile access
Close
10.0
TempWorks Software

Recruiting / ATS

Close
TempWorks Software
4.2
Job Requisition Management
Close
TempWorks Software
6.3
Company Website Posting
Close
TempWorks Software
3.5
Publish to Social Media
Close
TempWorks Software
3.0
Job Search Site Posting
Close
TempWorks Software
2.5
Customized Application Form
Close
TempWorks Software
5.7
Resume Management
Close
TempWorks Software
5.3
Duplicate Candidate Prevention
Close
TempWorks Software
5.3
Candidate Search
Close
TempWorks Software
4.7
Applicant Tracking
Close
TempWorks Software
6.3
Collaboration
Close
TempWorks Software
5.0
Task Creation and Delegation
Close
TempWorks Software
2.0
Email Templates
Close
TempWorks Software
4.0
User Permissions
Close
TempWorks Software
4.0
Notifications and Alerts
Close
TempWorks Software
2.0
Reporting
Close
TempWorks Software
4.0

Pros

Close

  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer

TempWorks Software

  • Helps keep candidate information and documentation organized
  • Assists in tracking progress of candidates during the hiring process
  • Easily allows access to client information for recruiters
Anonymous | TrustRadius Reviewer

Cons

Close

  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer

TempWorks Software

  • [I believe] Customer Service is terrible.
  • [In my experience,] responsiveness is terrible.
  • [I feel] ease of use isn't great.
  • [In my opinion,] processes take too long, too many steps.
Seth Sandler | TrustRadius Reviewer

Usability

Close

Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Anonymous | TrustRadius Reviewer

TempWorks Software

TempWorks Software 5.7
Based on 3 answers
It works well enough
Anonymous | TrustRadius Reviewer

Support Rating

Close

Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Anonymous | TrustRadius Reviewer

TempWorks Software

TempWorks Software 5.5
Based on 2 answers
I give this a zero on all fronts. In fact, I tried to reach out to the CEO multiple times to help me resolve challenges we were having and he did not respond to me once. Had he responded we probably would still be with them today.
Seth Sandler | TrustRadius Reviewer

Alternatives Considered

Close

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Jason Vance | TrustRadius Reviewer

TempWorks Software

The way in which I utilize TW now is a bit antiquated compared to the online portals that I used with Bullhorn and Crelate. I think the simplicity of the funtionality of TW is much easier to navigate than Bullhorn and Crelate, however I think it really depends on your permissions of use, flexibility in customization, etc. I feel as though Bullhorn did a great job of search functionality, as it was easier to search for candidates on the online platform with a search bar up top that you could literally type anything into and the candidate would automatically populate under the search bar. Ex. If I were looking up a candidate by their phone number, I would start typing it in any format (3176541277 or 317-654-1277 or (317) 654-1277) and no matter what the corresponding candidate would pop up as I typed. Same with email, first or last name, etc.
Anonymous | TrustRadius Reviewer

Return on Investment

Close

  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer

TempWorks Software

  • It is not good at notifications
  • It does not send paystubs out regularly
  • The search engine does not search the whole system
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Close Editions & Modules

Edition
Starter$291
Basic$691
Professional$991
Business$1491
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.

TempWorks Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TempWorks Software Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Close
9.0
TempWorks Software
5.0

Usability

Close
7.0
TempWorks Software
5.7

Support Rating

Close
7.0
TempWorks Software
5.5

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