What users are saying about
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 32 reviews and ratings
70 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 70 reviews and ratings
Feature Set Ratings
Sales Force Automation

8.3
Close
83%

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Feature Set Not Supported
N/A
Close ranks higher in 8/8 features
Close ranks higher in 8/8 features
Customer data management / contact management

7.2
72%
6 Ratings

N/A
0 Ratings
Workflow management

7.8
78%
6 Ratings

N/A
0 Ratings
Territory management

8.0
80%
1 Rating

N/A
0 Ratings
Opportunity management

7.9
79%
5 Ratings

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

9.0
90%
6 Ratings

N/A
0 Ratings
Contract management

10.0
100%
1 Rating

N/A
0 Ratings
Interaction tracking

6.5
65%
6 Ratings

N/A
0 Ratings
Channel / partner relationship management

9.7
97%
3 Ratings

N/A
0 Ratings
Customer Service & Support

9.2
Close
92%

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Case management

8.0
80%
3 Ratings

N/A
0 Ratings
Call center management

9.7
97%
3 Ratings

N/A
0 Ratings
Help desk management

10.0
100%
2 Ratings

N/A
0 Ratings
Marketing Automation

8.6
Close
86%

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Lead management

7.2
72%
4 Ratings

N/A
0 Ratings
Email marketing

10.0
100%
3 Ratings

N/A
0 Ratings
CRM Project Management

6.9
Close
69%

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Task management

5.1
51%
3 Ratings

N/A
0 Ratings
Billing and invoicing management

10.0
100%
1 Rating

N/A
0 Ratings
Reporting

5.7
57%
3 Ratings

N/A
0 Ratings
CRM Reporting & Analytics

9.3
Close
93%

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Forecasting

10.0
100%
1 Rating

N/A
0 Ratings
Pipeline visualization

8.0
80%
4 Ratings

N/A
0 Ratings
Customizable reports

10.0
100%
2 Ratings

N/A
0 Ratings
Customization

7.6
Close
76%

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Feature Set Not Supported
N/A
Close ranks higher in 4/4 features
Close ranks higher in 4/4 features
Custom fields

7.2
72%
6 Ratings

N/A
0 Ratings
Custom objects

10.0
100%
2 Ratings

N/A
0 Ratings
Scripting environment

8.0
80%
3 Ratings

N/A
0 Ratings
API for custom integration

5.2
52%
5 Ratings

N/A
0 Ratings
Security

7.9
Close
79%

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Single sign-on capability

8.0
80%
3 Ratings

N/A
0 Ratings
Role-based user permissions

7.7
77%
4 Ratings

N/A
0 Ratings
Social CRM

10.0
Close
100%

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Social data

10.0
100%
1 Rating

N/A
0 Ratings
Social engagement

10.0
100%
1 Rating

N/A
0 Ratings
Integrations with 3rd-party Software

7.0
Close
70%

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Feature Set Not Supported
N/A
Close ranks higher in 1/1 features
Close ranks higher in 1/1 features
Marketing automation

7.0
70%
2 Ratings

N/A
0 Ratings
Platform

10.0
Close
100%

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Feature Set Not Supported
N/A
Close ranks higher in 1/1 features
Close ranks higher in 1/1 features
Mobile access

10.0
100%
1 Rating

N/A
0 Ratings
Preview Dialer

Close
Feature Set Not Supported
N/A

7.3
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
73%
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) ranks higher in 4/4 features
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) ranks higher in 4/4 features
Contact preview

N/A
0 Ratings

8.0
80%
12 Ratings
Dialer-CRM integration

N/A
0 Ratings

8.0
80%
14 Ratings
Call notes & tags

N/A
0 Ratings

7.0
70%
14 Ratings
Automatic call logging

N/A
0 Ratings

6.0
60%
14 Ratings
Core Dialer

Close
Feature Set Not Supported
N/A

7.0
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
70%
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) ranks higher in 7/7 features
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) ranks higher in 7/7 features
Outbound dialing

N/A
0 Ratings

8.0
80%
14 Ratings
Inbound routing

N/A
0 Ratings

7.0
70%
11 Ratings
Custom caller ID

N/A
0 Ratings

7.0
70%
12 Ratings
Click-to-call

N/A
0 Ratings

7.0
70%
13 Ratings
Recorded voicemail drop

N/A
0 Ratings

6.0
60%
8 Ratings
Dialer contact import

N/A
0 Ratings

7.0
70%
11 Ratings
Campaign & list management

N/A
0 Ratings

7.0
70%
9 Ratings
Call Follow-up and Quality Assurance

Close
Feature Set Not Supported
N/A

6.7
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
67%
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) ranks higher in 3/3 features
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) ranks higher in 3/3 features
Follow-up calls

N/A
0 Ratings

7.0
70%
10 Ratings
Dialer reporting & analytics

N/A
0 Ratings

6.0
60%
10 Ratings
Dialer compliance

N/A
0 Ratings

7.0
70%
10 Ratings
Attribute Ratings
- Close is rated higher in 1 area: Likelihood to Recommend
- InsideSales.com / XANT PowerDialer for Salesforce (discontinued) is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend

8.8
Close
88%
6 Ratings

8.0
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
80%
32 Ratings
Usability

7.0
Close
70%
1 Rating

8.0
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
80%
6 Ratings
Support Rating

7.0
Close
70%
1 Rating

8.0
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
80%
1 Rating
Likelihood to Recommend
Close
Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Co-Founder, Head of Product
Allocate.aiComputer Software, 1-10 employees
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Outbound dialing is where it excels. It's especially good with larger teams of reps. Organizing through campaigns and seek lists is very powerful once you understand how to use it. There is definitely a learning curve with seek lists (I've spent tons of time on the phone with their support staff) but once you understand it the possibilities are endless. You can sort which leads show up by a variety of filters. Even with a list of 10,000+ leads and 5 reps calling on it, you can ensure no leads show up in two reps lists, the reps are calling specific territories, and even skipping leads that are likely on their lunch break! One my of favorite tricks with seek lists and only calling people with titles like Director/VP/C-Level before 8:30am or after 5pm their time, when those people are more willing to pick up the phone. They also appreciate a sales rep who is putting in the extra time to call during those blocks.
Sales Development Representative
Vibrant TechnologiesComputer Hardware, 11-50 employees
Pros
Close
- You can search for prospects by your activity & notes.
- It helps automate the follow up process.
- It ties cold emailing into a powerful CRM all in one portal.
VP of Marketing & International Business Development
ePaymintsFinancial Services, 1-10 employees
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
- Organizes your leads based on the parameters you set so you call the hottest leads first.
- Connects with your phone so you can dial from your computer without having to enter the numbers every time.
- It also allows you to record the notes from the call right there and they get added to the completed task in Salesforce.

Verified User
Representative in Sales
Computer Software Company, 1001-5000 employeesCons
Close
- Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Sales Development Representative
Vibrant TechnologiesComputer Hardware, 11-50 employees
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
- No call parking features for inbound calls, if on a call through the dialer, one cannot place that call on hold to take the second call.
- All notes are lost when another inbound call comes in, whether or not you accept that call.

Verified User
Account Manager in Customer Service
Financial Services Company, 51-200 employeesPricing Details
Close
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$29 per user, monthly
Close Editions & Modules
Edition
Starter | $291 |
---|---|
Basic | $691 |
Professional | $991 |
Business | $1491 |
- per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Editions & Modules
—
Additional Pricing Details
—Usability
Close
Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.

Verified User
Team Lead in Sales
Information Technology & Services Company, 11-50 employeesInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) 8.0
Based on 6 answers
I like that it is simple, functional and I can rely on it to help me get my work done everyday. My job became much harder without InsideSales.com. The new CRM I am using has confusing features and too much going on sometimes. There are so many fields and functions that I find unnecessary--what sucks is when I look at my screen at all these empty fields, it makes me feel incomplete. With InsideSales.com, I knew what to put in every box and why it would be important. I could put it in once and whether it was my manager, case admin or data analyst or me, we all knew where to find it. With our new system, I find myself having to do more input and data entry for other people to benefit--no longer a "one shot, one kill" deal.
Inside Sales Consultant
SeniorQuote Insurance ServicesInsurance, 11-50 employees
Support Rating
Close
Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.

Verified User
Team Lead in Sales
Information Technology & Services Company, 11-50 employeesInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) 8.0
Based on 1 answer
They are providing good support. We can contact any time to raise our query.
Assistant Manager
WinuallE-Learning, 51-200 employees
Alternatives Considered
Close
Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Owner
Red Mill Creative Inc.Marketing & Advertising, 1-10 employees
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
I am actually not on the decision making side, but we used PowerDialer because of the easy to use integration with our CRM with Salesforce. Having these two tools in tandem was a great platform for us to do prospecting.

Verified User
Team Lead in Sales
Information Technology and Services Company, 201-500 employeesReturn on Investment
Close
- Has allowed us to have full visibility into our pipeline
- Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Co-Founder, Head of Product
Allocate.aiComputer Software, 1-10 employees
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
- Improved Connect Rates - Knowing when our team has the highest chance of success has helped us optimize our call blocks, leading to an improved connect rate.
- Dials - With dialer lists and click to call functionality, we are able to make more dials to the right people.
- Rep achievement - Though harder to quantify, the gamification has focused the team around the right KPIs.
Director of Sales Development
DocuSignComputer Software, 1001-5000 employees