Avaya IP Office vs. Cloud Call Center
Avaya IP Office vs. Cloud Call Center
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Avaya IP Office | N/A | Avaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location. | $82 per user/per month | |
Cloud Call Center | N/A | Cloud Call Center is a cloud-based call center software offering from 3CLogic.com. It features universal CTI, interactive voice response, automatic call distribution, and other tools to support an enterprise-level contact center. | N/A |
Avaya IP Office | Cloud Call Center | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Avaya IP Office | Cloud Call Center | |
---|---|---|
Top Pros |
| |
Top Cons |
| No answers on this topic |
Avaya IP Office | Cloud Call Center | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Performance & Compatibility of Online Events Software |
| ||||||||||||||||||||||||||||||||||||||||||
Screen Sharing |
| ||||||||||||||||||||||||||||||||||||||||||
Online Meetings / Events |
| ||||||||||||||||||||||||||||||||||||||||||
Online Events Collaboration |
| ||||||||||||||||||||||||||||||||||||||||||
Online Events Security |
| ||||||||||||||||||||||||||||||||||||||||||
Cloud PBX |
| ||||||||||||||||||||||||||||||||||||||||||
Call Management |
| ||||||||||||||||||||||||||||||||||||||||||
Mobile apps |
| ||||||||||||||||||||||||||||||||||||||||||
Unified Communications Platform and Collaboration |
| ||||||||||||||||||||||||||||||||||||||||||
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Avaya IP Office | Cloud Call Center | |
---|---|---|
Small Businesses | Nextiva Business Phone Service Score 9.1 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Business Phone Service Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya IP Office | Cloud Call Center | |
---|---|---|
Likelihood to Recommend | 8.0 (12 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | - (0 ratings) |
Usability | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (1 ratings) | - (0 ratings) |
Avaya IP Office | Cloud Call Center | |
---|---|---|
Likelihood to Recommend | Avaya | 3CLogic.com |
Pros | Avaya | 3CLogic.com |
Cons | Avaya | 3CLogic.com |
Likelihood to Renew | Avaya | 3CLogic.com No answers on this topic |
Alternatives Considered | Avaya | 3CLogic.com |
Return on Investment | Avaya | 3CLogic.com |
ScreenShots |