Cloud Call Center vs. Deel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloud Call Center
Score 9.3 out of 10
N/A
Cloud Call Center is a cloud-based call center software offering from 3CLogic.com. It features universal CTI, interactive voice response, automatic call distribution, and other tools to support an enterprise-level contact center.N/A
Deel
Score 6.6 out of 10
N/A
Deel is a global payroll solution from the company of the same name in San Francisco.
$49
per contractor per month
Pricing
Cloud Call CenterDeel
Editions & Modules
No answers on this topic
Contractors
$49.00
per contractor per month
Employees
$500.00
per employee per month
Offerings
Pricing Offerings
Cloud Call CenterDeel
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cloud Call CenterDeel
Top Pros
Top Cons

No answers on this topic

Features
Cloud Call CenterDeel
Contact Center Software
Comparison of Contact Center Software features of Product A and Product B
Cloud Call Center
8.8
1 Ratings
5% above category average
Deel
-
Ratings
Agent dashboard10.01 Ratings00 Ratings
Validate callers9.01 Ratings00 Ratings
Outbound response10.01 Ratings00 Ratings
Call forwarding9.01 Ratings00 Ratings
Click-to-call (CTC)8.01 Ratings00 Ratings
Warm transfer9.01 Ratings00 Ratings
Predictive dialing8.01 Ratings00 Ratings
Interactive voice response8.01 Ratings00 Ratings
REST APIs9.01 Ratings00 Ratings
Call scripts9.01 Ratings00 Ratings
Call tracking10.01 Ratings00 Ratings
Multichannel integration8.01 Ratings00 Ratings
CRM software integration8.01 Ratings00 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of Product A and Product B
Cloud Call Center
9.6
1 Ratings
15% above category average
Deel
-
Ratings
Inbound call routing9.01 Ratings00 Ratings
Omnichannel inbound routing9.01 Ratings00 Ratings
Recording8.01 Ratings00 Ratings
Quality management10.01 Ratings00 Ratings
Call analytics10.01 Ratings00 Ratings
Historical reporting10.01 Ratings00 Ratings
Live reporting10.01 Ratings00 Ratings
Customer surveys10.01 Ratings00 Ratings
Customer interaction analytics10.01 Ratings00 Ratings
Best Alternatives
Cloud Call CenterDeel
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Rippling
Rippling
Score 8.5 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Rippling
Rippling
Score 8.5 out of 10
Enterprises
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 8.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Cloud Call CenterDeel
Likelihood to Recommend
9.0
(2 ratings)
2.6
(5 ratings)
User Testimonials
Cloud Call CenterDeel
Likelihood to Recommend
3CLogic.com
Cloud Call is best suited for any form of call center operations be it heavy inbound or outbound call volumes. It's an all-in-one dialer that takes care of all needs. The analytics tool will give you in-depth info on each call and also generate reports on ready-to-consume statistics for all calls in a given time period.
Read full review
Deel, Inc
Deel is an excellent option for any business looking to hire or manage international employees and/or contractors. Deel provides a modern experience for employees and provides the employer with the peace of mind that employees are hired, paid, and administratively managed in a compliant way. Using Deel allows us to focus less time on the administrative stuff that comes with hiring and managing international employees, and more time on the stuff that matters
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Pros
3CLogic.com
  • Ease of Use
  • Softphones
  • Integration to other applications
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Deel, Inc
  • Automated invoices
  • Payment in different currencies
  • Contract management
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Cons
3CLogic.com
  • Cost
  • Needs more feature updates.
  • More integration with third party recorders.
Read full review
Deel, Inc
  • Allow the use of multiple debit cards with the account.
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Alternatives Considered
3CLogic.com
Cloud Call has better integrations, much better customer service. ShoreTel is a huge and we are a small customer, Cloud Call has treated us as if we are important to them, ShoreTel did not.
Read full review
Deel, Inc
I didn't review too many other platforms, but Deel stood out completely as it's globally compliant, automates contracts, and provides up to date withdrawal methods such as Coinbase.
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Return on Investment
3CLogic.com
  • Increased efficiency.
  • Increased customer satisfaction.
  • Increased our support teams productivity.
  • Helps with training.
Read full review
Deel, Inc
  • Much more cost effective than a global PEO
  • Ease of use and administration
  • Quick support whenever we need it most
Read full review
ScreenShots