Cloud Call Center vs. Nicereply
Cloud Call Center vs. Nicereply
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cloud Call Center | N/A | Cloud Call Center is a cloud-based call center software offering from 3CLogic.com. It features universal CTI, interactive voice response, automatic call distribution, and other tools to support an enterprise-level contact center. | N/A | |
Nicereply | N/A | Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net… | $39 Up to 3 agents and 100 responses / month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All features All integrations Unlimited number of surveys Unlimited surveys sent | ||||||||||||||
More Pricing Information |
Cloud Call Center | Nicereply | |
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Top Pros |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cloud Call Center | Nicereply | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cloud Call Center | Nicereply | |
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Likelihood to Recommend | 9.0 (2 ratings) | - (0 ratings) |
Cloud Call Center | Nicereply | |
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Likelihood to Recommend | 3CLogic.com | Nicereply No answers on this topic |
Pros | 3CLogic.com | Nicereply No answers on this topic |
Cons | 3CLogic.com | Nicereply No answers on this topic |
Alternatives Considered | 3CLogic.com | Nicereply No answers on this topic |
Return on Investment | 3CLogic.com | Nicereply No answers on this topic |
ScreenShots | Nicereply Screenshots |