What users are saying about

Cloud Call Center vs Katacoda

Cloud Call Center
2 Ratings
Katacoda
This review does not include a rating.

Cloud Call Center

2 Ratings
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Score 8 out of 100

Based on 2 reviews and ratings

Katacoda

This review does not include a rating.

Attribute Ratings

    Likelihood to Recommend

    9.0

    Cloud Call Center

    90%
    1 Rating

    Katacoda

    N/A
    0 Ratings

    Likelihood to Recommend

    Cloud Call Center

    Great tool for those who use Bullhorn and Insightsquared. It is fully integrated to those applications and works well as a phone system. Love the softphone aspect, no need for a handset. Anywhere you have an internet connection and your laptop you can make and receive calls.

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    Rolf Kramer | TrustRadius Reviewer
    Rolf Kramer
    View all 1 answers on this topic

    Katacoda

    No answers on this topic

    Pros

    Cloud Call Center

    • Ease of Use
    • Softphones
    • Integration to other applications

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    Rolf Kramer | TrustRadius Reviewer
    Rolf Kramer
    View all 1 answers on this topic

    Katacoda

    No answers on this topic

    Cons

    Cloud Call Center

    • Softphone UI
    • Ring options
    • Sound integration

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    Rolf Kramer | TrustRadius Reviewer
    Rolf Kramer
    View all 1 answers on this topic

    Katacoda

    No answers on this topic

    Pricing Details

    Cloud Call Center

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Katacoda

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Alternatives Considered

    Cloud Call Center

    Cloud Call has better integrations, much better customer service. ShoreTel is a huge and we are a small customer, Cloud Call has treated us as if we are important to them, ShoreTel did not.

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    Rolf Kramer | TrustRadius Reviewer
    Rolf Kramer
    View all 1 answers on this topic

    Katacoda

    No answers on this topic

    Return on Investment

    Cloud Call Center

    • No physical assets (handsets)
    • Reporting Integration
    • Click to dial functionality

    Read full review

    Rolf Kramer | TrustRadius Reviewer
    Rolf Kramer
    View all 1 answers on this topic

    Katacoda

    No answers on this topic

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