Cloud Call Center vs. Thankful
Cloud Call Center vs. Thankful
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cloud Call Center | N/A | Cloud Call Center is a cloud-based call center software offering from 3CLogic.com. It features universal CTI, interactive voice response, automatic call distribution, and other tools to support an enterprise-level contact center. | N/A | |
Thankful | N/A | The Thankful platform is modular software that optimizes customer service processes. Thankful's virtual assistant streamlines help desk operations and delivers better insights into customer sentiment. | N/A |
Cloud Call Center | Thankful | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cloud Call Center | Thankful | |
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Top Pros |
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Cloud Call Center | Thankful | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cloud Call Center | Thankful | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | ZoomInfo Chat Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cloud Call Center | Thankful | |
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Likelihood to Recommend | 9.0 (2 ratings) | - (0 ratings) |
Cloud Call Center | Thankful | |
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Likelihood to Recommend | 3CLogic.com | Thankful No answers on this topic |
Pros | 3CLogic.com | Thankful No answers on this topic |
Cons | 3CLogic.com | Thankful No answers on this topic |
Alternatives Considered | 3CLogic.com | Thankful No answers on this topic |
Return on Investment | 3CLogic.com | Thankful No answers on this topic |
ScreenShots |