Cloud Elements vs Oracle Enterprise Manager Cloud Control

• The API itself is very robust and easy to use, being a standard REST interface, standard HTTP response codes, well-packaged error messages, etc.
• Their uptime is great! I think I've seen one (short) 5-minute' blip' the entire time we've been connected for any type of primary function.
• Their support is top notch, they respond quickly, and the team that works with you is communicative and knowledgable.

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• Oracle Enterprise Manager is a "one stop shop" for all of our management needs. This is helpful because it minimizes the management of the management software itself. There are less upgrades and connectivity issues to handle. And there are "plug-ins" for additional products we use like Blue Medora's one for PostgreSQL.
• Managing administrative jobs can be burdensome in a shop with dozens of servers and databases. OEM Cloud Control makes it easy since you can view all the jobs for all servers in one place. It is easy to filter on jobs with problems or the like so that you can quickly look at the logs and fix the issues.
• Tuning PL/SQL is much easier using OEM Cloud Control. Most DBAs are familiar with trace files and TKPROF, but not having to do those things at a command line smooths the process out. The graphical interface makes it easier to show developers exactly what the issues are. This makes for less finger-pointing and quicker resolution of performance problems.
• Proactive management is easier using OEM Cloud Control. Before having the gui, I had a collection of scripts that I would have to install on each database server, then set up cron jobs to run them. When Oracle was upgraded, those scripts might have to be updated on each and every server. OEM Cloud Control has those things built in. You can choose exactly which metrics are important to you. And you can keep performance graphs up all day on a second monitor to let you instantly see when something might cause a problem.

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• The only thing I can think of that they could improve is the quality of the assets they produce in the go-to-market process. This is a huge value add service, but the quality of what was produced was lower than what we would have produced internally. We spent more time going back and forth on the assets than it would have taken us to build them from scratch.

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• Oracle Enterprise Manager Cloud Control can do a better job in actively managing (as opposed to monitoring) non-Oracle IT components including non-Oracle database, middleware, and storage.
• The UI is less responsive and sometimes slow and the user experience could certainly be improved.
• There is also an issue with positioning as other Oracle products sometimes come with their own versions of management console so it is hard to justify paying for Oracle Enterprise Manager Cloud Control separately or as a new attachment.

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• Not my area of expertise, but it made my job as an implementer much easier, especially after finishing the first integration.

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• Freed up DBAs and SAs by automating much of their antiquated manual processes.
• We are limited by our own desire to use and learn all of the features within OEM.

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