Cloud Elements vs SAP Cloud Platform

• The API itself is very robust and easy to use, being a standard REST interface, standard HTTP response codes, well-packaged error messages, etc.
• Their uptime is great! I think I've seen one (short) 5-minute' blip' the entire time we've been connected for any type of primary function.
• Their support is top notch, they respond quickly, and the team that works with you is communicative and knowledgable.

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• SAP has Cloud Platform Integration(CPI) which is great at fast transactions and quick developments. Secure and easy to integrate with other systems.
• SAP has Application Programming Interface Management (API M) which can create APIs for Business transactions. It's a backend API which is generated & used to provide developers to create front-end applications.
• SAP has Alert Notification Service. This can be used to alert the system admins or users if there is any issue in any of the service or interface or integration flow. Based on our requirements, we can alert through a lot of different ways like MS Teams, Slack channels, emails, or all of the above. It can also do an alert to different services if the any of the above services fail as a fail-safe mechanism.

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• The only thing I can think of that they could improve is the quality of the assets they produce in the go-to-market process. This is a huge value add service, but the quality of what was produced was lower than what we would have produced internally. We spent more time going back and forth on the assets than it would have taken us to build them from scratch.

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• Learning to use this service without proper training can be a challenge, as your system is large enough to confuse people.
• I also believe that this service needs to be more flexible to adapt to the needs of its users.
• If I talk about how it works, it's amazing how good it is, so in terms of functionality, I have no complaints.

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• Not my area of expertise, but it made my job as an implementer much easier, especially after finishing the first integration.

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• We use this tool throughout the company. We consider this service very fundamental for our team of developers since we have been able to design and implement applications that are extremely important for our benefit.
• This service has been very productive, its price is very accessible to develop.
• The experiences gained by people working with this software are excellent.

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