What users are saying about
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Top Rated
458 Ratings

IBM Cloud Object Storage

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Top Rated
458 Ratings
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Score 8.7 out of 100
44 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Infrastructure-as-a-Service (IaaS)

    8.2

    IBM Cloud Object Storage

    82%

    MSP360 Managed Backup

    Feature Set Not Supported
    N/A
    IBM Cloud Object Storage ranks higher in 5/5 features

    Service-level Agreement (SLA) uptime

    8.3
    83%
    115 Ratings
    N/A
    0 Ratings

    Dynamic scaling

    8.4
    84%
    117 Ratings
    N/A
    0 Ratings

    Elastic load balancing

    7.8
    78%
    114 Ratings
    N/A
    0 Ratings

    Monitoring tools

    7.8
    78%
    116 Ratings
    N/A
    0 Ratings

    Security controls

    8.8
    88%
    122 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • MSP360 Managed Backup is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating
    • IBM Cloud Object Storage and MSP360 Managed Backup are tied in 1 area: Support Rating

    Likelihood to Recommend

    8.3

    IBM Cloud Object Storage

    83%
    130 Ratings
    9.0

    MSP360 Managed Backup

    90%
    14 Ratings

    Likelihood to Renew

    9.1

    IBM Cloud Object Storage

    91%
    1 Rating
    10.0

    MSP360 Managed Backup

    100%
    1 Rating

    Usability

    5.8

    IBM Cloud Object Storage

    58%
    2 Ratings
    7.1

    MSP360 Managed Backup

    71%
    2 Ratings

    Support Rating

    8.4

    IBM Cloud Object Storage

    84%
    7 Ratings
    8.4

    MSP360 Managed Backup

    84%
    12 Ratings

    Online Training

    7.3

    IBM Cloud Object Storage

    73%
    1 Rating

    MSP360 Managed Backup

    N/A
    0 Ratings

    Implementation Rating

    8.3

    IBM Cloud Object Storage

    83%
    5 Ratings
    10.0

    MSP360 Managed Backup

    100%
    2 Ratings

    Likelihood to Recommend

    IBM Cloud Object Storage

    File recovering and easy data management from various cloud storage systems and the cost-effective capability on this IBM platform are excellent. Security on the system for the multiple data that are handled through the platform is excellent and the user can easily access any needed data from the cloud and provide useful data reports as well as excellent real-time data analytics.
    Jacintoh Gonzalez | TrustRadius Reviewer

    MSP360 Managed Backup

    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Steve Putnam | TrustRadius Reviewer

    Pros

    IBM Cloud Object Storage

    • Cloud storage allows you to save data and files in an off-site location that you access either through the public internet or a dedicated private network connection.
    • Cloud storage delivers a cost-effective, scalable alternative to storing files on on-premise hard drives or storage networks.
    • Cloud storage services provide elasticity, which means you can scale capacity as your data volumes increase or dial down capacity if necessary.
    • Business continuity of Storing data offsite supports business continuity in the event that a natural disaster or terrorist attack cuts access to your premises.
    Frason Francis | TrustRadius Reviewer

    MSP360 Managed Backup

    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Anonymous | TrustRadius Reviewer

    Cons

    IBM Cloud Object Storage

    • Unexpected errors are known to occur when downloading/uploading files.
    • Not easy to get started. In order to take full advantage of the platform and its features, additional training and reading documentation is needed.
    • The UI of the platform can get a bit confusing and it's easy to get lost.
    Ausrine S. | TrustRadius Reviewer

    MSP360 Managed Backup

    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Fernando Lisboa | TrustRadius Reviewer

    Pricing Details

    IBM Cloud Object Storage

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 Up to 25 GB/mo. For all terms go to https://www.ibm.com/cloud/object-storage

    IBM Cloud Object Storage Editions & Modules

    Edition
    Lite PlanFree1
    Standard PlanThere is no minimum fee, pay only for what you use2
    1. Up to 25 GB/mo. For all terms go to https://www.ibm.com/cloud/object-storage
    2. For pricing and all terms go to https://www.ibm.com/cloud/object-storage
    Additional Pricing Details
    The Lite and Standard service plans for Cloud Object Storage include resiliency options, flexible data classes and built-in security. Pricing is based on your choice of location, storage class and resiliency choice.

    MSP360 Managed Backup

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    MSP360 Managed Backup Editions & Modules

    Additional Pricing Details
    Please contact MSP360 for pricing details.

    Likelihood to Renew

    IBM Cloud Object Storage

    IBM Cloud Object Storage 9.1
    Based on 1 answer
    No answer on this topic is available.

    MSP360 Managed Backup

    MSP360 Managed Backup 10.0
    Based on 1 answer
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    David Judice | TrustRadius Reviewer

    Usability

    IBM Cloud Object Storage

    IBM Cloud Object Storage 5.8
    Based on 2 answers
    steep learning curve
    Anonymous | TrustRadius Reviewer

    MSP360 Managed Backup

    MSP360 Managed Backup 7.1
    Based on 2 answers
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    David Judice | TrustRadius Reviewer

    Support Rating

    IBM Cloud Object Storage

    IBM Cloud Object Storage 8.4
    Based on 7 answers
    I have been working in IT sector for more than 15 years. I have worked with various vendors. IBM's sales team, support team have been really helpful. After we start to use their product, their UX design team also contacted us to get feedback from us. They are really interested about our experience.
    Christopher J Evans | TrustRadius Reviewer

    MSP360 Managed Backup

    MSP360 Managed Backup 8.4
    Based on 12 answers
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    chris maddox | TrustRadius Reviewer

    Online Training

    IBM Cloud Object Storage

    IBM Cloud Object Storage 7.3
    Based on 1 answer
    I just researching and applying the tools on their platforms to ensure a good learning path, based on my needs. Reading the documentation related with resources, tools. Is too big, but I am trying to know more about it every day. It is a good way to know more about their resources. A new way to attract new customers. At the end of the day, we are all involved in improvement and automation of our tasks and resources for customers and end-users.
    Anonymous | TrustRadius Reviewer

    MSP360 Managed Backup

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    IBM Cloud Object Storage

    IBM Cloud Object Storage 8.3
    Based on 5 answers
    IBM's professional service for migrating data and implementing new cloud environment was perfect. They started to help us before we begin to bring together all data such as how can it could be best to transfer all data without problems. During the migration they watched all the process closely to prevent any failure. Lastly, after the migration, they gave us trainings on implementation.
    Christopher J Evans | TrustRadius Reviewer

    MSP360 Managed Backup

    MSP360 Managed Backup 10.0
    Based on 2 answers
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    David Judice | TrustRadius Reviewer

    Alternatives Considered

    IBM Cloud Object Storage

    I consider that it is easy to learn, intuitive, easy to administer, has high data handling capacity, satisfactory performance in large volumes of records
    MAURICIO CORRAL RIERA | TrustRadius Reviewer

    MSP360 Managed Backup

    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Tom Kennedy | TrustRadius Reviewer

    Return on Investment

    IBM Cloud Object Storage

    • This allows us to recommend a platform to our clients that will quickly help them create new, efficient business processes with very little development.
    • This saves clients hours and days of manual analysis of images, allowing the system to do the work when attaching Object Storage to models.
    • There is a learning curve in utilizing the storage and the modeling, but once up and running, it works well during deployment.
    Dana Rafiee | TrustRadius Reviewer

    MSP360 Managed Backup

    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Steve Putnam | TrustRadius Reviewer

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