What users are saying about
101 Ratings
6 Ratings
101 Ratings
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Score 7.8 out of 100
6 Ratings
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Score 9.8 out of 100

Attribute Ratings

  • CloudApp is rated higher in 1 area: Support Rating
  • Hippo Video is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

CloudApp

68%
29 Ratings
9.9

Hippo Video

99%
2 Ratings

Likelihood to Renew

9.1

CloudApp

91%
1 Rating

Hippo Video

N/A
0 Ratings

Usability

8.2

CloudApp

82%
2 Ratings

Hippo Video

N/A
0 Ratings

Support Rating

9.1

CloudApp

91%
4 Ratings
8.0

Hippo Video

80%
2 Ratings

Implementation Rating

8.2

CloudApp

82%
2 Ratings

Hippo Video

N/A
0 Ratings

Likelihood to Recommend

CloudApp

I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team
Anonymous | TrustRadius Reviewer

Hippo Video

Hippo Video is great to create personalized sales/support videos. You can can attach them to your email messages and send them as cold emails. Or you can use them to send your team members instructions of a project that you're stuck on or having problem with. You can use it for personal screen recording sessions as well. You can record webcams and also have your clients create testimonial videos. It has a nice UI/UX
Newaz Chowdhury | TrustRadius Reviewer

Pros

CloudApp

  • Capturing specific contents in video format instead of getting recorded the whole screen
  • Customizing the contents of any video or screenshots and annoting in terms of user's need
  • Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client
  • Getting more customized settings while uploading or editing screenshots to look the content more readable
Anonymous | TrustRadius Reviewer

Hippo Video

  • Screen recording
  • Access from email
  • Storage
  • Edit on the go
  • Cropping, cutting etc.
Anonymous | TrustRadius Reviewer

Cons

CloudApp

  • Can get buggy or slow to load when you have a large library of media saved
  • The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅
Veronika Vebere | TrustRadius Reviewer

Hippo Video

  • Improve bugs/glitches.
  • Improve load times for videos.
  • Add more customizability to videos.
Newaz Chowdhury | TrustRadius Reviewer

Pricing Details

CloudApp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$10 1 Seat

CloudApp Editions & Modules

Edition
Pro$10.001
Team$20.002
  1. 1 Seat
  2. 2 Seats
Additional Pricing Details

Hippo Video

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per month

Hippo Video Editions & Modules

Edition
Basic$291
Starter$491
Pro$991
Growth$1991
Free$01
  1. per month
Additional Pricing Details

Likelihood to Renew

CloudApp

CloudApp 9.1
Based on 1 answer
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
Phillip Guye | TrustRadius Reviewer

Hippo Video

No score
No answers yet
No answers on this topic

Usability

CloudApp

CloudApp 8.2
Based on 2 answers
I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
Phillip Guye | TrustRadius Reviewer

Hippo Video

No score
No answers yet
No answers on this topic

Support Rating

CloudApp

CloudApp 9.1
Based on 4 answers
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
Phillip Guye | TrustRadius Reviewer

Hippo Video

Hippo Video 8.0
Based on 2 answers
Hippo Video is in India. They answer your questions but they do take a little time. Not sure if they're a big team but they do respond to important messages. They also use their own tool for support and will show you how to fix the problems that you're having.
Newaz Chowdhury | TrustRadius Reviewer

Implementation Rating

CloudApp

CloudApp 8.2
Based on 2 answers
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Phillip Guye | TrustRadius Reviewer

Hippo Video

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudApp

I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
Anonymous | TrustRadius Reviewer

Hippo Video

Hippo Video has a very friendly user interface. The options and features in this makes it more than just a mere video editing tool. We have been able to screen record, send out videos, and access them all from email. Further, we have been receiving testimonials from clients also through this
Anonymous | TrustRadius Reviewer

Return on Investment

CloudApp

  • Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
  • Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
  • Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
  • Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
Andrew Clark | TrustRadius Reviewer

Hippo Video

  • Greater marketing reach
  • Easy testimonials obtained
  • Worth the price
  • Less effects to create variety
Anonymous | TrustRadius Reviewer

Screenshots

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