CloudApp vs LeadIQ

Veronika Baranovska

Inbound Marketing Manager

SendibleInternet, 11-50 employees

I love LeadIQ how you can import a lot of contacts quickly into your sales enablement tool. The workflow is effortless and quick there. However, the data is often incorrect, and sometimes the contacts do not import well into the sales enablement tool.

Verified User

Representative in Sales

Computer Software Company, 201-500 employees

Pros

CloudApp makes taking GIFs, videos, and screenshots very quick and easy. Very little training was required for CloudApp because it is a straight forward tool.
We love the feature that allows you to annotate images and videos to highlight certain areas. This is especially important in Support when explaining something to a customer.
I like that CloudApp makes sharing files very easy. In just the click of a button, you can choose how you'd like to share a file with someone else.

Verified User

Manager in Customer Service

Computer Software Company, 51-200 employees

Once set up, it's super easy. Just click a button and capture the lead.
Love that you can capture as a contact instead of a lead and that it will attach to an existing account in Salesforce based on a fuzzy match with Company Name.
Love that you can capture data from a lead search list in Sales Navigator, not just from the person's profile page. So you can capture multiple people at a time.
I really like that I can see all the related objects that a given contact might have in SFDC. Lead and/or contact records (even with a company mismatch if it's an old record), accounts, and opportunities.

Parker O'Very

Marketing Operations Manager

Impartner SoftwareComputer Software, 51-200 employees

Cons

While annotations are nice, editing features are lacking overall. You can't trim a screenshot or crop it once you've taken it, so you'd better be perfect with your capturing on the first try.
The web library for managing your past captures is hellacious. There's no deleting mistakes, no real categorization like tags, and the drag and drop adding is glitchy at best.

J.P. VanderLinden

Director Of Operations

EmberTribeMarketing and Advertising, 11-50 employees

Configuring and setting up is a bit of a pain. It's confusing.
The data confidence doesn't seem to be quite as great as the other tools I've used. We seem to get more bounces on "verified" email addresses than before.
I wish there were more options for global settings. Instead, I have to get all of our users to go through all the same setup steps.
The actual platform itself (that you sign into on their site) is clunky and weird. I like the idea of saving all of the contacts you've tried to capture in one place so you can go back and import them again if an issue happens. But the methodology in which it's done is just weird and doesn't make a lot of sense. Also calling it "campaigns" is just confusing because it messes with normal jargon and terminology. Better to just call it a "list".

Parker O'Very

Marketing Operations Manager

Impartner SoftwareComputer Software, 51-200 employees

Likelihood to Renew

CloudApp 9.1

Based on 1 answer

In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.

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Co-Founder & Chief Strategist of MindGame Marketing

MindGame Marketing Inc.Marketing and Advertising, 11-50 employees

No score

No answers yet

No answers on this topic

Usability

CloudApp 8.2

Based on 2 answers

I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.

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Co-Founder & Chief Strategist of MindGame Marketing

MindGame Marketing Inc.Marketing and Advertising, 11-50 employees

No score

No answers yet

No answers on this topic

Support Rating

CloudApp 9.1

Based on 2 answers

I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.

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Co-Founder & Chief Strategist of MindGame Marketing

MindGame Marketing Inc.Marketing and Advertising, 11-50 employees

LeadIQ 7.9

Based on 11 answers

We have had no issues with it up to this point, and the few times I've called in to get questions answered, it has been handled efficiently and appropriately. No question has gone unanswered, and we've been made happy in all instances. Having direct access to a support and knowledgebase portal is also very helpful, as most user issues can be resolved there.

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Leo Woods

Senior Director Corporate Sponsorship

ACP ProductionsEvents Services, 11-50 employees

Implementation Rating

CloudApp 8.2

Based on 1 answer

I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.

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Co-Founder & Chief Strategist of MindGame Marketing

MindGame Marketing Inc.Marketing and Advertising, 11-50 employees

No score

No answers yet

No answers on this topic

Alternatives Considered

I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.

Verified User

C-Level Executive in Marketing

Marketing and Advertising Company, 1-10 employees

We use Winmo and it is great but LeadIQ allows us to supplement those lists. It is especially useful if someone has recently changed jobs to be able to target them before they are added to the larger databases. It's more of a 1:1 prospecting tool as opposed to a mass list.

Bonnie Buie

Group Director

Catapult Agency GrowthMarketing & Advertising, 11-50 employees

Return on Investment

Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!

Andrew Clark

Chief Growth Officer

Visible.vcComputer Software, 1-10 employees

The positive impact is that it provides a good amount of phone numbers for the reps to call on. They wouldn't be able to find them otherwise.
The negative is when the numbers are incorrect, it provides a bad customer experience.

Verified User

Analyst in Sales

Computer Software Company, 201-500 employees