What users are saying about
101 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 101 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 7 reviews and ratings
Attribute Ratings
- Paperflite is rated higher in 1 area: Likelihood to Recommend
- CloudApp and Paperflite are tied in 2 areas: Usability, Support Rating
Likelihood to Recommend
6.8
CloudApp
68%
29 Ratings
9.1
Paperflite
91%
3 Ratings
Likelihood to Renew
9.1
CloudApp
91%
1 Rating
Paperflite
N/A
0 Ratings
Usability
8.2
CloudApp
82%
2 Ratings
8.2
Paperflite
82%
1 Rating
Support Rating
9.1
CloudApp
91%
4 Ratings
9.1
Paperflite
91%
2 Ratings
Implementation Rating
8.2
CloudApp
82%
2 Ratings
Paperflite
N/A
0 Ratings
Likelihood to Recommend
CloudApp
I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team

Verified User
Employee in Marketing
Oil & Energy Company, 51-200 employeesPaperflite
Suited best for organizing and sharing content with great traceability. The inbuilt UTM linking is a great feature. Create and share the link with whomsoever you want and track the opens, downloads, etc. With some great analytical insights at your disposal. When you want to share some specific content targeted to a specific audience, the collections feature is a great way to create personalized content.
Manager Digital and Social Media
Ocean Insights GmbHInformation Technology & Services, 51-200 employees
Pros
CloudApp
- Capturing specific contents in video format instead of getting recorded the whole screen
- Customizing the contents of any video or screenshots and annoting in terms of user's need
- Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client
- Getting more customized settings while uploading or editing screenshots to look the content more readable

Verified User
Engineer in Information Technology
Information Technology & Services Company, 11-50 employeesPaperflite
- I love that Paperflite allows me the ability to send and track when my document has been viewed.
- Paperflite helps keep me organized with access to the latest collateral at my fingertips.
- I no longer have to reach out to different teams and hope they are at their desk in order to get updated presentations and reports.
- I like their 'Quick Send' feature, as I can use it to quickly share multiple file types.

Verified User
Manager in Professional Services
Information Technology & Services Company, 51-200 employeesCons
CloudApp
- Can get buggy or slow to load when you have a large library of media saved
- The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅
Inbound Marketing Manager
SendibleInternet, 11-50 employees
Paperflite
- Better visual structure for Sections menu inside a Collection. Some recipients don't get that there are multiple Sections for them to explore.
CEO (Chief Executive Officer)
Fold ArtistsHospitality, 1-10 employees
Pricing Details
CloudApp
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$10 1 Seat
CloudApp Editions & Modules
Edition
Pro | $10.001 |
---|---|
Team | $20.002 |
- 1 Seat
- 2 Seats
Additional Pricing Details
—Paperflite
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Paperflite Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
CloudApp
CloudApp 9.1
Based on 1 answer
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
Co-Founder & Chief Strategist of MindGame Marketing
MindGame Marketing Inc.Marketing and Advertising, 11-50 employees
Paperflite
No score
No answers yet
No answers on this topic
Usability
CloudApp
CloudApp 8.2
Based on 2 answers
I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
Co-Founder & Chief Strategist of MindGame Marketing
MindGame Marketing Inc.Marketing and Advertising, 11-50 employees
Paperflite
Paperflite 8.2
Based on 1 answer
I find it very easy to understand and use
Manager Digital and Social Media
Ocean Insights GmbHInformation Technology & Services, 51-200 employees
Support Rating
CloudApp
CloudApp 9.1
Based on 4 answers
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
Co-Founder & Chief Strategist of MindGame Marketing
MindGame Marketing Inc.Marketing and Advertising, 11-50 employees
Paperflite
Paperflite 9.1
Based on 2 answers
Paperflite stands out for its feature set, incredible support, and, most importantly, its easy to use interface.

Verified User
Manager in Professional Services
Information Technology & Services Company, 51-200 employeesImplementation Rating
CloudApp
CloudApp 8.2
Based on 2 answers
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Co-Founder & Chief Strategist of MindGame Marketing
MindGame Marketing Inc.Marketing and Advertising, 11-50 employees
Paperflite
No score
No answers yet
No answers on this topic
Alternatives Considered
CloudApp
I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesPaperflite
DocSend has more features, and also handles videos (DocSend handles YoutUbe links which are not secure).
CEO (Chief Executive Officer)
Fold ArtistsHospitality, 1-10 employees
Return on Investment
CloudApp
- Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
- Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
- Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
- Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
Chief Growth Officer
Visible.vcComputer Software, 1-10 employees
Paperflite
- Tracking user engagement with content helps in knowing what content works best.
- Great time saver when it comes to sharing content.
- Efficient search function is of great help.
Manager Digital and Social Media
Ocean Insights GmbHInformation Technology & Services, 51-200 employees