What users are saying about
84 Ratings
9 Ratings
84 Ratings
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Score 9.3 out of 100
9 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

CloudApp

Personally, CloudApp ticks all the boxes when it comes to a screen recording and productivity tool. These are the most popular ways I use it (at work and home):
  • Take screenshots of "marketing done well" and industry news and share with the team on Slack.
  • Take screenshots of essential information and store it in notes.
  • Review short copy by taking a screenshot and using annotations to highlight where changes could be made.
  • Review a website page by following the same steps above to highlight the desired structure to the product designer.
  • Record a GIF of our new product feature to share in a newsletter or blog.
  • Record a GIF to record a user journey and share with the support team.
  • Record a short video to explain how to access/find stuff.
... and the list goes on!
Veronika Baranovska | TrustRadius Reviewer

People.ai

People.ai is well suited to ensure the capture of all contacts engaged in Accounts and Opportunities as well as the activity that occurred within the deals. These data points allow the reps to have a more full picture of their Accounts and Opportunities, while also reducing the administrative work they would need to do to get the data points into Salesforce manually. Once that data is in the system, the sky is the limit with the types of analysis that can be done to help improve the business and rep performance.
Marceline Guyette | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

CloudApp
People.ai
4.1
Ideal customer targeting
CloudApp
People.ai
4.1

Sales Intelligence Data Standards

CloudApp
People.ai
7.0
Contact information
CloudApp
People.ai
6.4
Company information
CloudApp
People.ai
7.6
Industry information
CloudApp
People.ai
7.0

Data Augmentation & Lead Qualification

CloudApp
People.ai
6.8
Lead qualification process
CloudApp
People.ai
5.4
Salesforce integration
CloudApp
People.ai
9.0
Data hygiene
CloudApp
People.ai
7.1
Automatic data refresh
CloudApp
People.ai
7.0
Filters and segmentation
CloudApp
People.ai
5.5

Pros

CloudApp

  • CloudApp makes taking GIFs, videos, and screenshots very quick and easy. Very little training was required for CloudApp because it is a straight forward tool.
  • We love the feature that allows you to annotate images and videos to highlight certain areas. This is especially important in Support when explaining something to a customer.
  • I like that CloudApp makes sharing files very easy. In just the click of a button, you can choose how you'd like to share a file with someone else.
Anonymous | TrustRadius Reviewer

People.ai

  • Unless specifically filtered, all communications are synced to Salesforce regardless of AE preference. No ambiguity.
  • Net new Contacts created and synced to Accounts and Opportunity Contact Roles(OCR). Sales reps rarely add in OCRs and this removes that manual work.
  • Good Coaching tool.
Anonymous | TrustRadius Reviewer

Cons

CloudApp

  • While annotations are nice, editing features are lacking overall. You can't trim a screenshot or crop it once you've taken it, so you'd better be perfect with your capturing on the first try.
  • The web library for managing your past captures is hellacious. There's no deleting mistakes, no real categorization like tags, and the drag and drop adding is glitchy at best.
J.P. VanderLinden | TrustRadius Reviewer

People.ai

  • Their account matching could be better given the complexity of our account structure
  • Lead to OCR took some time to implement, but is a very promising feature
Nick Goldsmith | TrustRadius Reviewer

Likelihood to Renew

CloudApp

CloudApp 9.1
Based on 1 answer
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
Phillip Guye | TrustRadius Reviewer

People.ai

No score
No answers yet
No answers on this topic

Usability

CloudApp

CloudApp 8.2
Based on 2 answers
I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
Phillip Guye | TrustRadius Reviewer

People.ai

No score
No answers yet
No answers on this topic

Support Rating

CloudApp

CloudApp 9.1
Based on 2 answers
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
Phillip Guye | TrustRadius Reviewer

People.ai

No score
No answers yet
No answers on this topic

Implementation Rating

CloudApp

CloudApp 8.2
Based on 1 answer
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Phillip Guye | TrustRadius Reviewer

People.ai

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudApp

I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
Anonymous | TrustRadius Reviewer

People.ai

Clari primarily focused on attaching activities to Opportunities; Yesware primarily focused on email templates and was limited in its ability to track calls. We selected People.AI because it offered more than both platforms and its strengths were apparent in their UI design and AI delivery of insights.
Nick Ramirez | TrustRadius Reviewer

Return on Investment

CloudApp

  • Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
  • Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
  • Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
  • Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
Andrew Clark | TrustRadius Reviewer

People.ai

  • Our pipeline generation has seen a significant uptick now that we are able to fully understand how out team prospects and what is/isn't working.
Casey Clark | TrustRadius Reviewer

Screenshots

Pricing Details

CloudApp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CloudApp Editions & Modules

Edition
Pro$101
Team$202
  1. 1 Seat
  2. 2 Seats
Additional Pricing Details

People.ai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

People.ai Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

CloudApp
9.6
People.ai
7.6

Likelihood to Renew

CloudApp
9.1
People.ai

Usability

CloudApp
8.2
People.ai

Support Rating

CloudApp
9.1
People.ai

Implementation Rating

CloudApp
8.2
People.ai

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