What users are saying about
101 Ratings
15 Ratings
101 Ratings
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Score 7.8 out of 100
15 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • People.ai is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

CloudApp

68%
29 Ratings
8.5

People.ai

85%
12 Ratings

Likelihood to Renew

9.1

CloudApp

91%
1 Rating

People.ai

N/A
0 Ratings

Usability

8.2

CloudApp

82%
2 Ratings

People.ai

N/A
0 Ratings

Support Rating

9.1

CloudApp

91%
4 Ratings

People.ai

N/A
0 Ratings

Implementation Rating

8.2

CloudApp

82%
2 Ratings

People.ai

N/A
0 Ratings

Likelihood to Recommend

CloudApp

I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team
Anonymous | TrustRadius Reviewer

People.ai

I've been using People.ai for a bit now, and I've been consistently impressed. I use it to track how my team is doing, how my clients are doing, and how I'm doing. I can create custom dashboards with any metric I want to see. I can set goals, and they'll track my progress towards those goals. I can set up competitions between my team, and they'll tell me who's winning and who's losing. You can share these dashboards with your team, which means that everyone can see how everyone else is doing.
Deepak Kumar | TrustRadius Reviewer

Pros

CloudApp

  • Capturing specific contents in video format instead of getting recorded the whole screen
  • Customizing the contents of any video or screenshots and annoting in terms of user's need
  • Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client
  • Getting more customized settings while uploading or editing screenshots to look the content more readable
Anonymous | TrustRadius Reviewer

People.ai

  • Their Deal Room presents times when you are multi-threaded, engaged with executives, and have an upcoming meeting scheduled rather than stalking your reps calendar and salesforce activities.
  • They allow you to create areas performance dashboard with custom KPIs you want to measure
Anonymous | TrustRadius Reviewer

Cons

CloudApp

  • Can get buggy or slow to load when you have a large library of media saved
  • The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅
Veronika Vebere | TrustRadius Reviewer

People.ai

  • People.ai has a robust platform, however, this requires sales reps to log into one more platform and the People.ai platform is not customizable for selecting what can be viewed by users. If People.ai were to make the features in their platform available in Salesforce it would be a huge win for leveraging the data they aggregate. Hoping an API will soon be on the Roadmap
  • Time Spent. People.ai uses some logic to attribute values on the "time spent" on the activities being captured. They did improve their meeting aggregations so that they were not "double counting" time when multiple meetings were booked in the same time slot for a rep. Email time spent still seems to have some errors as the time spent on emails can show in excess of the weekly working hours of the reps.
Marceline Guyette | TrustRadius Reviewer

Pricing Details

CloudApp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$10 1 Seat

CloudApp Editions & Modules

Edition
Pro$10.001
Team$20.002
  1. 1 Seat
  2. 2 Seats
Additional Pricing Details

People.ai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

People.ai Editions & Modules

Additional Pricing Details

Likelihood to Renew

CloudApp

CloudApp 9.1
Based on 1 answer
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
Phillip Guye | TrustRadius Reviewer

People.ai

No score
No answers yet
No answers on this topic

Usability

CloudApp

CloudApp 8.2
Based on 2 answers
I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
Phillip Guye | TrustRadius Reviewer

People.ai

No score
No answers yet
No answers on this topic

Support Rating

CloudApp

CloudApp 9.1
Based on 4 answers
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
Phillip Guye | TrustRadius Reviewer

People.ai

No score
No answers yet
No answers on this topic

Implementation Rating

CloudApp

CloudApp 8.2
Based on 2 answers
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Phillip Guye | TrustRadius Reviewer

People.ai

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudApp

I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
Anonymous | TrustRadius Reviewer

People.ai

The easiest comparison would be to email automation vendors like a SalesLoft, Outreach, or Groove. But People.ai doesn't have a template email send like a sequence or cadence feature you would find with them. It is more of a compliment to the email automation vendors than a competitor in my opinion.We want our SDRs to have the ability run sizable outbound campaigns so they still use Outreach. However, we deactivated the Outreach activity sync and run activity syncing through People.ai. If someone gets added into the email CC, People.ai will grab that person and create them as a contact against the matching Salesforce account. For our Sales reps, we want them to have the ability to track opens, link clicks, and send templated emails so we have them use Groove. Again, we deactivated the Salesforce sync and use People.ai syncing. This is a great way to automate the pain away from creating Opportunity Contact Roles and create all relevant contacts in Salesforce from CC's on emails to people added last minute on a calendar invite.My favorite part is how it ingests data directly from Google and doesn't allow a Sales Rep to not to sync an activity to Salesforce, it happens automagically
Anonymous | TrustRadius Reviewer

Return on Investment

CloudApp

  • Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
  • Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
  • Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
  • Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
Andrew Clark | TrustRadius Reviewer

People.ai

  • Time back for the whole team. We don't log calls anymore, we just work.
  • Great insight into who on your team may be wasting time with low-impact customers. This is near impossible to measure without this tool.
  • Marketing data is always current so we email the right people vs relying on my teams (Sales, Marketing, anyone) to be data stewards.
Benjamin Sternsmith | TrustRadius Reviewer

Screenshots

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