Likelihood to Recommend
It's ideal for people who have a smaller budget but want a fully-fledged CMMS solution. Moreover, it's ideal for everyone who is looking for more than a CMMS solution, as the solution provides access to a platform that has other enterprise apps. It might not be ideal for those who want cutting-edge tech such as IoT sensors support, predictive maintenance, etc. Other than such organizations, it's best for everyone else.
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It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
Read full review Pros Our organization was able to handle tasks and projects linked to maintenance operations with the help of CloudApper CMMS. CloudApper CMMS helped us to reduce operation costs by combining the functions of asset management, maintenance, and inventory management in a single platform. A CMMS built for easier collaboration, project management, and task tracking. Read full review Diverse categories of requests available Ability to be as descriptive as possible without character limit Ease of mass resource assignment for tasks Ease of mass maintenance task/request printing work orders Clean site layout that is easy to navigate Read full review Cons A few issues need to be ironed out Read full review In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions. It can be a bit slow when processing requests, pulling up maps. Trigia holds a lot of information, which is good but it could be easier to get to at times. Read full review Likelihood to Renew
As I said,
CMMS has made our work so simple, it is difficult for us to use any other software. It is so easy to install that any one can be trained without any hassle. The data we receive based on
CMMS helps us to take certain decisions which are important for us.
Read full review Usability
I give it this rating because it has more than one way to get to most forms but it can be hard to navigate if you don't know the terms TRIRIGA uses. Also being a new developer can bring up issues with not knowing exactly where certain things are found. The documentation doesn't help too much sometimes since the TRIRIGA community is pretty small.
Read full review Reliability and Availability
In the almost 7 months I have been working on my current project there has been exactly one unplanned outage. This was in the QA environment during data migration and was caused by a workflow that was circular and self referencing which caused the processing JAVA memory to spike, not resolve and then crash the server.
Read full review Performance
TRIRIGA does a good job of this, being a server based web application it is like other web based systems so it's not as fast as a client server application or a local system but it is very consistent across locations and for different roles and employees. This does allow consistent use no matter where people are located. It also does a fair job of notifying the user when it is loading with the spinning circle or hour glass. The reports can get fairly complex but native TRIRIGA reports perform well even when they are complex. They can be a little slow if they are fetching 100's of 1000's of rows but this doesn't take more than 10 or so seconds. I have yet to write a native report that takes more than 20 seconds and that 20 second report is getting data from 4 BO's and nets over 130K rows.
Read full review Support Rating
The process does seem to take some time and has to go through a preset escalation process. IBM does a good job of communicating through the process, it just seems to take it's natural course.
Read full review Implementation Rating
Do research on the client processes and determine which modules need to be implemented and in which order they should be implemented in.
Read full review Alternatives Considered
The CloudApper CMMS app is highly affordable. I have looked for few apps before I made my final decision to purchase this one. Plus their customer service is excellent. They have helped me unexpectedly during my journey to start with this apps which is very rare to find this days.
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Much faster web based program with more category options and ease of mass batch printing.
Read full review Scalability
TRIRIGA can be split into many servers and is easily scaled over multiple environments. TRIRIGA is also capable of being implemented on multiple operating systems and a wide range of environments with different database management systems. This makes it easy for clients to choose since they can choose vendors they have previous relationships with or are required to use for various reasons.
Read full review Return on Investment It has reduced machine downtime significantly It has helped improve the efficiency of the maintenance team It has improved collaboration regarding maintenance Read full review It's a positive and works well with the business. It doesn't "stand out" from competitors but has great potential if updates were establisthed. The pros outweigh the cons when using Tririga. Read full review ScreenShots CloudApper CMMS Screenshots