CloudApper Facilities vs. Hippo CMMS

Being a facilities management app, it is best utilized in a facility that needs to maintain a lot of assets. This can be regular offices, factories and warehouses. Field-based teams will not benefit from this app, nor will remote employees. Overall, the app is quite good at doing what it says, and providing notifications.

I find that Hippo [CMMS] is really well suited for any scenario. Most CMMS are geared toward manufacturing or industrial use, Hippo [CMMS] works as well for a school or church as it would for a factory. The ease of use for the requestor makes it an ideal platform for any institution.

Incentivized

• Overall experience of using this software is highly satisfactory
• Helpful in tracking and viewing the location on assets
• Easy work order management
• The report module is very powerful; you can generate very insightful reports with it

• Simple to use Work requester.
• Great customer service and support.
• Not filled with non-essential items like a lot of "Larger" company CMMS systems

Incentivized

• UI
• UX
• Tutorials

• Completed work order reporting can be improved. It seems harder than it should be to get the data I need.
• I would like to streamline the work order closing procedure. I feel like it takes longer than it should to open various screens and add labor, mark tasks complete, change status, etc. It is a minor inconvenience, but just waiting a few seconds opening up a new window is time-consuming with many WO at a time.
• Labor tracking and reporting could be improved.

Incentivized

I've used Hippo for several years now. I'm sure other programs have been developed since I did my comparison testing. But Hippo has always done everything we needed it to do. It's very reliable. My guys don't doubt whether or not it's doing its job. The calendar view, ease of use and floor mapping set this program apart from others.

Incentivized

They are almost similar, but the ability to customize the app in CloudApper is something really useful. You can customize the app to meet your individual business needs and the price is also very affordable. Imagine having access to all the apps you need for $10 a month.

Ease of end-user to put in a task that they would like to have completed. Hippo is really easy to use and to complete tasks. If a person putting in a task includes their email or phone number we can get ahold of them to ask and questions and it lets them know progress of their task.

• ROI increase
• Asset management transparency
• Audits

• Allows tracking something that we did not have before
• Decision making is now with hard data
• Replacement and repair cost have been reduced with tracking of maintenance.

Incentivized