CloudApper SalesQ vs. Intradiem

CloudApper SalesQ is best utilized in managing sales teams in clusters of around 50. It can be classified as a sales management app, rather than a CRM. Data analysis-dependent companies who want to deduce how teams are performing can take advantage of its remote data collection. Extremely large organizations are better off using Salesforce.

Given that I've been working in the call center industry for years upon years and knowing how well-streamlined the process of distributing training modules to a whole floor of agents all at once can be, I must say, Intradiem would have been a bit time saver back when I first started at similar workplaces. Training modules would be what I would say is its most appropriate usage, as opposed to direct communication on an IM basis.

Incentivized

• Provides an informative dashboard
• It's simple and intuitive enough to use on your own.
• It is possible to utilize it directly from smartphones.

• Great tools on easy activities tracking.
• Effective behavior analytics production.
• Easy communication tool.

Incentivized

• Is a bit rough on the edges
• Integration is a work in progress
• Some features are yet to come

• The functionality has been awesome since we deployed it.

Incentivized

Salesforce has sleek UI and UX and also has a plethora of robust features. However, it is quite expensive to adopt and develop for the average user and is also quite cumbersome. CloudApper SalesQ is quite affordable and simple, and gets the job done. It is great for monitoring sales teams and managing their performance.

• Reps can be Managed through phones
• look over sales operations activities like vendor acquisition

• Saves time pinpointing agents that still need to complete tasks.
• Saves time during the day to ensure tasks are completed before end of shift.
• Ensures that priority tasks are completed in the right order.

Incentivized