What users are saying about
2 Ratings
7 Ratings
2 Ratings
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Score 8 out of 100
7 Ratings
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Score 6.2 out of 100

Likelihood to Recommend

CloudCall

CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.
Anonymous | TrustRadius Reviewer

Comcast VOIP

It's a solid service for small business in particular. It is wrapped in with our internet service where it is actually cheaper for us to have both than just one. The entry cost is low and the on-the-go features are useful if you need to receive calls when you're not in the office. Their mobile app allows you to administer the service from wherever you are, so if you have an emergency, it's easy to reroute calls from wherever you may be.
Nicholas De Salvo | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

CloudCall
10.0
Comcast VOIP
8.4
Hosted PBX
CloudCall
10.0
Comcast VOIP
8.0
Multi-level Interactive Voice Response (IVR)
CloudCall
10.0
Comcast VOIP
9.0
User templates
CloudCall
10.0
Comcast VOIP
8.0
Call reports
CloudCall
10.0
Comcast VOIP
8.5
Directory of employee names
CloudCall
10.0
Comcast VOIP
8.5

Call Management

CloudCall
9.6
Comcast VOIP
8.3
Answering rules
CloudCall
10.0
Comcast VOIP
8.5
Call recording
CloudCall
10.0
Comcast VOIP
8.5
Call park
CloudCall
9.0
Comcast VOIP
8.5
Call screening
CloudCall
10.0
Comcast VOIP
8.0
Message alerts
CloudCall
9.0
Comcast VOIP
8.0

VoIP system collaboration

CloudCall
9.0
Comcast VOIP
8.5
Audio conferencing
CloudCall
8.0
Comcast VOIP
9.0
Instant messaging
CloudCall
10.0
Comcast VOIP
Video conferencing
CloudCall
Comcast VOIP
8.0

Mobile apps

CloudCall
7.0
Comcast VOIP
8.5
Mobile app for iOS
CloudCall
7.0
Comcast VOIP
8.0
Mobile app for Android
CloudCall
Comcast VOIP
9.0

Pros

CloudCall

  • Innovation- has technology that a lot of competitors don't
  • customer service and support
Anonymous | TrustRadius Reviewer

Comcast VOIP

  • It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
  • This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
  • Directory listening etc, call recording is also good.
Jayesh Vaghasiya | TrustRadius Reviewer

Cons

CloudCall

  • The service on their app is not the best
  • The texting platform can always improve
Anonymous | TrustRadius Reviewer

Comcast VOIP

  • It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.
Nicholas De Salvo | TrustRadius Reviewer

Support Rating

CloudCall

CloudCall 10.0
Based on 1 answer
Customer support is always responsive and timely.
Anonymous | TrustRadius Reviewer

Comcast VOIP

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudCall

CloudCall is much better and easier functionality with more options.
Anonymous | TrustRadius Reviewer

Comcast VOIP

Actually, our organization has selected this phone for the organization. Previously we were using Polycom phone. We had good experience with both devices. At some points, both the devices are having pros and cons but I think Concast wins at many points.
Jayesh Vaghasiya | TrustRadius Reviewer

Return on Investment

CloudCall

  • Call recordings have become useful in our business
  • Notes autolog in bullhorn
Anonymous | TrustRadius Reviewer

Comcast VOIP

  • This is difficult to really quantify. Any business needs an operating phone system as part of their infrastructure and this one has been a really solid, low-cost option for us.
Nicholas De Salvo | TrustRadius Reviewer

Pricing Details

CloudCall

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Comcast VOIP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

CloudCall
8.0
Comcast VOIP
8.5

Support Rating

CloudCall
10.0
Comcast VOIP

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