CloudCall vs. Ingate SIParator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudCall
Score 9.4 out of 10
N/A
CloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY).
$15
per month per user
Ingate SIParator
Score 9.0 out of 10
N/A
N/AN/A
Pricing
CloudCallIngate SIParator
Editions & Modules
Pro Edition
$15
per month per user
Advanced Edition
$25
per month per user
No answers on this topic
Offerings
Pricing Offerings
CloudCallIngate SIParator
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Features
CloudCallIngate SIParator
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CloudCall
8.3
3 Ratings
4% above category average
Ingate SIParator
-
Ratings
Hosted PBX8.03 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.03 Ratings00 Ratings
User templates9.02 Ratings00 Ratings
Call reports9.03 Ratings00 Ratings
Directory of employee names7.53 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
CloudCall
8.3
3 Ratings
0% above category average
Ingate SIParator
-
Ratings
Answering rules9.03 Ratings00 Ratings
Call recording9.53 Ratings00 Ratings
Call park7.53 Ratings00 Ratings
Call screening7.53 Ratings00 Ratings
Message alerts8.03 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CloudCall
7.5
3 Ratings
6% below category average
Ingate SIParator
-
Ratings
Video conferencing7.52 Ratings00 Ratings
Audio conferencing8.03 Ratings00 Ratings
Video screen sharing7.01 Ratings00 Ratings
Instant messaging7.53 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CloudCall
8.8
3 Ratings
9% above category average
Ingate SIParator
-
Ratings
Mobile app for iOS8.53 Ratings00 Ratings
Mobile app for Android9.01 Ratings00 Ratings
Best Alternatives
CloudCallIngate SIParator
Small Businesses
CloudTalk
CloudTalk
Score 9.3 out of 10

No answers on this topic

Medium-sized Companies
CloudTalk
CloudTalk
Score 9.3 out of 10
Avaya Aura
Avaya Aura
Score 8.2 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Avaya Aura
Avaya Aura
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudCallIngate SIParator
Likelihood to Recommend
8.5
(3 ratings)
9.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
CloudCallIngate SIParator
Likelihood to Recommend
CloudCall
I think CloudCall is better for enterprises that need to keep the clients and employees in contact but on a professional basis. Talking over the phone makes a person understand better as compared to email conversations and takes less time too, so, CloudCall fits the gap by providing better quality calls and gives analytics as well.
Read full review
Ingate Systems
The Ingate SIParators bases on my level of experience would be good for mid to large-size organizations looking for a device/firewall to set in between outside and inside traffic. This device provides an excellent level of protection and is easily managed. I believe a small level organization of 50 or less users could find a less expensive solution.
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Pros
CloudCall
  • Recording
  • Log management
  • IVR
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Ingate Systems
  • Customer Service
  • Ease of Use
  • Documentation
Read full review
Cons
CloudCall
  • The service on their app is not the best
  • The texting platform can always improve
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Ingate Systems
  • Price
  • Updates
  • Website Update
Read full review
Support Rating
CloudCall
Customer support is always responsive and timely.
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Ingate Systems
No answers on this topic
Alternatives Considered
CloudCall
CloudCall is much better and easier functionality with more options.
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Ingate Systems
No answers on this topic
Return on Investment
CloudCall
  • Makes project work move fast, making the process productive.
  • Keeping record of the calls made for validation or verifications.
  • The only negative impact I feel is when we need support during server errors, which lags sometimes.
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Ingate Systems
  • Mostly Expenses
  • Reliablity
  • Availablity
Read full review
ScreenShots

CloudCall Screenshots

Screenshot of Keep everything in a CRM and see how teams are doing from anywhere.Screenshot of Work from anywhere, when  CloudCall integrates with  Bullhorn for Salesforce, Bullhorn Jobscience, FIVECRM, Profile Recruitment, Influence, Chameleon-i, Voyager, or LaborEdgeScreenshot of A phone system that integrated with a CRMScreenshot of Work from anywhere when CloudCall integrates with Salesforce, Bullhorn, Vincere, Microsoft Dynamics 365, Zoho, Tracker, Access, CEIPAL, Mercury or Access Recruitment CRMScreenshot of "CloudCall is more than just a telephony system. It integrated into all the different systems that we use" - Simon Trigg, Director, Quanta RecruitmentScreenshot of "What we had wasn't working. We had to get smarter, more intelligent with the way out telephony system integrated with our CRM" - Leighton Grant, IT Manager, Oakleaf Partnership Ltd