TrustRadius

CloudCall vs. MessageMedia SMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudCall
Score 9.9 out of 10
N/A
CloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY).
$15
per month per user
MessageMedia SMS
Score 10.0 out of 10
Small Businesses (1-50 employees)
With 90 per cent of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia aims to drive business success by creating engaging mobile experiences that customers love. The vendor boasts users across all industries who use their SMS services, including retail, hospitality, health care, as well as government and non-profit entities. Use cases range from appointment reminders, alerts and notifications, and promotional marketing. Their web portal, REST…
$25
Messages
Pricing
CloudCallMessageMedia SMS
Editions & Modules
Pro Edition
$15
per month per user
Advanced Edition
$25
per month per user
Quick Start
$25
Messages
Offerings
Pricing Offerings
CloudCallMessageMedia SMS
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details—We offer both transactional (per message) and per user pricing. Pricing is based on volume and service requirements.
More Pricing Information
Features
CloudCallMessageMedia SMS
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CloudCall
8.3
3 Ratings
4% above category average
MessageMedia SMS
-
Ratings
Hosted PBX8.03 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.03 Ratings00 Ratings
User templates9.02 Ratings00 Ratings
Call reports9.03 Ratings00 Ratings
Directory of employee names7.53 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
CloudCall
8.3
3 Ratings
1% below category average
MessageMedia SMS
-
Ratings
Answering rules9.03 Ratings00 Ratings
Call recording9.53 Ratings00 Ratings
Call park7.53 Ratings00 Ratings
Call screening7.53 Ratings00 Ratings
Message alerts8.03 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CloudCall
7.5
3 Ratings
6% below category average
MessageMedia SMS
-
Ratings
Video conferencing7.52 Ratings00 Ratings
Audio conferencing8.03 Ratings00 Ratings
Video screen sharing7.01 Ratings00 Ratings
Instant messaging7.53 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CloudCall
8.8
3 Ratings
9% above category average
MessageMedia SMS
-
Ratings
Mobile app for iOS8.53 Ratings00 Ratings
Mobile app for Android9.01 Ratings00 Ratings
Best Alternatives
CloudCallMessageMedia SMS
Small Businesses
CloudTalk
CloudTalk
Score 8.5 out of 10
CloudTalk
CloudTalk
Score 8.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 8.5 out of 10
CloudTalk
CloudTalk
Score 8.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudCallMessageMedia SMS
Likelihood to Recommend
8.5
(3 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
CloudCallMessageMedia SMS
Likelihood to Recommend
CloudCall
I think CloudCall is better for enterprises that need to keep the clients and employees in contact but on a professional basis. Talking over the phone makes a person understand better as compared to email conversations and takes less time too, so, CloudCall fits the gap by providing better quality calls and gives analytics as well.
MUKUL SHUKLA | TrustRadius Reviewer
MUKUL SHUKLA
Web Development Intern
Read full review
Sinch (formerly CLX Communications)
Constant feedback when issues arise, wonderful Account Manager.
BS
Brian Strauch
Project Manager
Read full review
Pros
CloudCall
  • Recording
  • Log management
  • IVR
Verified User
Anonymous
Read full review
Sinch (formerly CLX Communications)
  • Customer service.
  • Promptness.
  • Value.
BS
Brian Strauch
Project Manager
Read full review
Cons
CloudCall
  • The service on their app is not the best
  • The texting platform can always improve
Verified User
Anonymous
Read full review
Sinch (formerly CLX Communications)
  • Technical information availability.
BS
Brian Strauch
Project Manager
Read full review
Support Rating
CloudCall
Customer support is always responsive and timely.
Verified User
Anonymous
Read full review
Sinch (formerly CLX Communications)
No answers on this topic
Alternatives Considered
CloudCall
CloudCall is much better and easier functionality with more options.
Verified User
Anonymous
Read full review
Sinch (formerly CLX Communications)
No vendor we compared met our needs like MessageMedia.
BS
Brian Strauch
Project Manager
Read full review
Return on Investment
CloudCall
  • Makes project work move fast, making the process productive.
  • Keeping record of the calls made for validation or verifications.
  • The only negative impact I feel is when we need support during server errors, which lags sometimes.
MUKUL SHUKLA | TrustRadius Reviewer
MUKUL SHUKLA
Web Development Intern
Read full review
Sinch (formerly CLX Communications)
  • Appreciation from recipients.
  • Confirmation of delivery to staff.
BS
Brian Strauch
Project Manager
Read full review
ScreenShots

CloudCall Screenshots

Screenshot of Keep everything in a CRM and see how teams are doing from anywhere.Screenshot of Work from anywhere, when CloudCall integrates with Bullhorn for Salesforce, Bullhorn Jobscience, FIVECRM, Profile Recruitment, Influence, Chameleon-i, Voyager, or LaborEdgeScreenshot of A phone system that integrated with a CRMScreenshot of Work from anywhere when CloudCall integrates with Salesforce, Bullhorn, Vincere, Microsoft Dynamics 365, Zoho, Tracker, Access, CEIPAL, Mercury or Access Recruitment CRMScreenshot of "CloudCall is more than just a telephony system. It integrated into all the different systems that we use" - Simon Trigg, Director, Quanta RecruitmentScreenshot of "What we had wasn't working. We had to get smarter, more intelligent with the way out telephony system integrated with our CRM" - Leighton Grant, IT Manager, Oakleaf Partnership Ltd

MessageMedia SMS Screenshots

Screenshot of MessageMedia's web-based platform empowers users to send one-off, batch, or scheduled messages.Screenshot of Set up automated SMS workflows tailored to your use case, or use our pre-made templates within our online messaging portal.Screenshot of Send vibrant, personalised mobile landing pages to boost engagement, improve customer experience and stand out from other brands.