What users are saying about
6 Ratings
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Based on 6 reviews and ratings
New Relic
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Top Rated
251 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 251 reviews and ratings
Feature Set Ratings
Cloud Management
9.0
CloudCheckr
90%

New Relic
Feature Set Not Supported
N/A
CloudCheckr ranks higher in 7/7 features
CloudCheckr ranks higher in 7/7 features
Cloud Management Security
9.0
90%
1 Rating

N/A
0 Ratings
Automation and Orchestration
8.0
80%
1 Rating

N/A
0 Ratings
Cost Management
10.0
100%
1 Rating

N/A
0 Ratings
Cloud Management Performance Monitoring
9.0
90%
1 Rating

N/A
0 Ratings
Governance and Compliance
9.0
90%
1 Rating

N/A
0 Ratings
Resource Management
10.0
100%
1 Rating

N/A
0 Ratings
Systems Integration
8.0
80%
1 Rating

N/A
0 Ratings
Attribute Ratings
- CloudCheckr is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
9.1
CloudCheckr
91%
3 Ratings

8.5
New Relic
85%
111 Ratings
Likelihood to Renew
CloudCheckr
N/A
0 Ratings

7.3
New Relic
73%
10 Ratings
Usability
9.0
CloudCheckr
90%
1 Rating

5.8
New Relic
58%
5 Ratings
Availability
CloudCheckr
N/A
0 Ratings

10.0
New Relic
100%
2 Ratings
Performance
CloudCheckr
N/A
0 Ratings

8.0
New Relic
80%
2 Ratings
Support Rating
10.0
CloudCheckr
100%
2 Ratings

7.7
New Relic
77%
7 Ratings
Implementation Rating
CloudCheckr
N/A
0 Ratings

7.0
New Relic
70%
9 Ratings
Product Scalability
CloudCheckr
N/A
0 Ratings

8.0
New Relic
80%
1 Rating
Likelihood to Recommend
CloudCheckr
CloudCheckr is fantastic for those that are purely in the Cloud as it provides everything you need under one roof for a comprehensive configuration and usage monitoring tool. It has SysLog capabilities though so you can farm out the alerts into a SIEM or other log management system, so hybrid environments could also benefit from its use.
Cloud Security Architect/SQL Server DBA
BLUE MOTOR FINANCE LIMITEDFinancial Services, 201-500 employees
New Relic
I think New Relic's APM is a great feature if you are running Ruby on Rails because ActiveRecord can abstract away the actual performance of your endpoint logic. It very easily allows you to identify endpoints that are taking too long, endpoints that have good throughput, and how the overall functionality is affecting the end-user experience. It also has many other monitoring features that can be great for companies that manage their own infrastructure.

Verified User
Engineer in Engineering
Health, Wellness and Fitness Company, 11-50 employeesPros
CloudCheckr
- Detailed Best Practices. It's important to align your cloud to industry best practices for security and cost—it just performs better if it's used the way it's meant to be used. AWS is very flexible, and that's great when you have special requirements, but you've got to at least know when you're using something in a non-standard way so you can think through the implications.
- Cost Reduction. Some recommendations are almost impossible to make at least for our setup, but many, many others are easy. We only have to log into CloudCheckr every few months and make a few changes for it to more than pay for itself.
- Right-Sizing. This is related to the other points, but for some reason is separate from their cost module. The metrics it's able to pull only tell half the story, so it's good to verify it's sizing recommendations before making changes. But it does show you what instances to focus on first, and even if you choose a slightly different size to move it to, it does clearly indicate it's current size isn't appropriate. And this works both ways, if the size is too big, you can save some cash by making it smaller, but if it's too small, you want to be sure to scale up before you run into performance problems.
DevOps Engineer
AviziaHospital & Health Care, 51-200 employees
New Relic
- Monitor traffic rates and server usage on real time
- Helps engineers to dive deep into an issue and guides them to the root cause
- Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
- Near real time reporting
- Links with deployment so easy to understand if an issue has occurred after a particular release
Technical Lead
Hanes Brands AustralasiaRetail, 10,001+ employees
Cons
CloudCheckr
- CloudCheckr features have a tendency to break without warning. Functionality in place for months could suddenly stop working.
- CloudCheckr support often delays work on support tickets for fixing broken application functionality.
- The CloudCheckr platform and documentation website often crash or experience performance degradation.
- CloudCheckr cost reporting is often impacted by faulty code or broken report functionality. This can contribute to a low level of confidence in CloudCheckr's ability to deliver accurate cost reporting.

Verified User
Engineer in Professional Services
Computer Software Company, 11-50 employeesNew Relic
- It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
- On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
- I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
- Sometimes it's tricky to determine which product to use to accomplish a task.
Software Developer II
Staples Promotional ProductsRetail, 501-1000 employees
Pricing Details
CloudCheckr
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—CloudCheckr Editions & Modules
—
Additional Pricing Details
—New Relic
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
New Relic Editions & Modules
Edition
Standard | $991 |
---|---|
Pro | Contact sales team |
Enterprise | Contact sales team |
Telemetry Data Platform | 0.253 |
Incident Intelligence | 0.504 |
Free (Forever) | $05 |
- per month per full user (after first free full user - unlimited free basic users)
- none
- per month per extra GB data ingest (after first free 100GB per month)
- per month per event (after first 1000 free events per month)
- No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Additional Pricing Details
—Likelihood to Renew
CloudCheckr
No score
No answers yet
No answers on this topic
New Relic
New Relic 7.3
Based on 10 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.

Verified User
Analyst in Information Technology
Information Technology and Services Company, 51-200 employeesUsability
CloudCheckr
CloudCheckr 9.0
Based on 1 answer
Overall, CloudCheckr covers all our AWS monitoring needs and great integration through SysLog into our SIEM to capture alerts for investigation. The reports are great and allow for an easy daily review. Small improvements could be made to the interface and better filtering in places would be good. Great product and the price is fair.
Cloud Security Architect/SQL Server DBA
BLUE MOTOR FINANCE LIMITEDFinancial Services, 201-500 employees
New Relic
New Relic 5.8
Based on 5 answers
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.

Verified User
Professional in Engineering
E-Learning Company, 501-1000 employeesReliability and Availability
CloudCheckr
No score
No answers yet
No answers on this topic
New Relic
New Relic 10.0
Based on 2 answers
we have never had any down time issues!!!
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
Performance
CloudCheckr
No score
No answers yet
No answers on this topic
New Relic
New Relic 8.0
Based on 2 answers
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
Support Rating
CloudCheckr
CloudCheckr 10.0
Based on 2 answers
Fantastic Support team who are responsive and address question and concerns promptly with a thorough explanation and fast resolution.
Cloud Security Architect/SQL Server DBA
BLUE MOTOR FINANCE LIMITEDFinancial Services, 201-500 employees
New Relic
New Relic 7.7
Based on 7 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
Implementation Rating
CloudCheckr
No score
No answers yet
No answers on this topic
New Relic
New Relic 7.0
Based on 9 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Systems Engineer
Penton MediaInformation Services, 1001-5000 employees
Alternatives Considered
CloudCheckr
There are a few products out there that'll do an aspect or two of what CloudCheckr does, but I honestly couldn't find anything nearly as comprehensive as CloudCheckr.
DevOps Engineer
AviziaHospital & Health Care, 51-200 employees
New Relic
We selected New Relic since it was very dynamic and versatile to use. It works well in all aspects of monitoring, and observability and would allow having a focus on collaboration with different repeatable processes. Also, New Relic has a good focus on working well with CLI, UI, and API types of work.

Verified User
Team Lead in Information Technology
Information Technology & Services Company, 10,001+ employeesScalability
CloudCheckr
No score
No answers yet
No answers on this topic
New Relic
New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
Return on Investment
CloudCheckr
- CloudCheckr has allowed us to increase resell margins as an MSP.
- CloudCheckr has made us aware of cost savings opportunities that exceed the price of the platform itself.
- CloudCheckr has given us additional visibility that has allowed us to manage and understand cloud computing costs.

Verified User
Engineer in Professional Services
Computer Software Company, 11-50 employeesNew Relic
- Gives us great visibility into what our services are doing at all times.
- Alerts us quickly when there is a problem so we can address it with alacrity.
- Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.

Verified User
Engineer in Engineering
Computer Software Company, 1001-5000 employees