CloudContactAI vs. MSG91

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudContactAI
Score 10.0 out of 10
Small Businesses (1-50 employees)
AllCode aims to make it easy, fast and affordable to send SMS, Email, and Voice marketing campaigns, with CloudContactAI. Users can engage in 1-on-1 conversations with customers, and have two way conversations with customers in real-time.N/A
MSG91
Score 9.0 out of 10
N/A
Unifying business communications by providing users the means to completely customize communications, MSG91 aims to lead the field in developing CPaaS services.
$0
per month per user
Pricing
CloudContactAIMSG91
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CloudContactAIMSG91
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
CloudContactAIMSG91
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
CloudContactAIMSG91
Small Businesses
Telegram
Telegram
Score 8.8 out of 10
Telegram
Telegram
Score 8.8 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.8 out of 10
Telegram
Telegram
Score 8.8 out of 10
Enterprises
Telegram
Telegram
Score 8.8 out of 10
Telegram
Telegram
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudContactAIMSG91
Likelihood to Recommend
10.0
(2 ratings)
9.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
CloudContactAIMSG91
Likelihood to Recommend
AllCode
CloudContactAI is a great platform for communicating with customers and sending them deals. Through CloudContactAI we inform customers about good deals, business updates, and to schedule meetings in bulk. We don't have multiple physical locations, but the clients functionality is a great feature that enables users to create different sub accounts to manage multiple store locations, departments, or clients.
Read full review
MSG91
If you really care a lot about the authenticity and other aspects of SMS to you user that it should reach on time, without lag and security then MSG91 is best suited to do this job. But if you are doing just some promotional email or not so important updates for the users then you can go for a different vendor also which also supports bulk messaging.
Read full review
Pros
AllCode
  • Facilitate email campaigns
  • Facilitate voice campaigns
  • Facilitate SMS campaigns
Read full review
MSG91
  • APIs for different services are available
  • Very good documentation for the integration of APIs.
  • Dashboard to check the status of SMS sent and performance.
Read full review
Cons
AllCode
  • Can improve the voice calling functionality
  • Can make the user interface a little easier
  • Can improve the billing section
Read full review
MSG91
  • After updation in some of policies of TRAI in India the documents needs update
  • Some of the API's have became complicated after recent updates
  • If there could be some alert mechanism that can help to know about reaching quota, or downtime alerts
Read full review
Usability
AllCode
I give CloudContactAI a 10/10 because it solves all of the issues I have on just one platform. Before I discovered CCAI, I was using multiple platforms to manage all of my communication. This started to become an issue--I had so many tabs on my browser that it began to be counterproductive. CloudContactAI simplifies communication.
Read full review
MSG91
No answers on this topic
Support Rating
AllCode
CloudContactAI has offered their total support throughout the entire process. They helped me onboard and establish my organization. Whenever I've had a fast, simple question, I was able to consult their documentation page or chatbot on their website to find the support I needed within just a couple of minutes.
Read full review
MSG91
No answers on this topic
Alternatives Considered
AllCode
[CloudContactAI] is a lot better than other products because it offers an insightful blog to help you become a better marketer, video tutorials for every feature.
Read full review
MSG91
After going through all of them we felt MSG91 is more cleaner in terms of integration details and also the support by their tech team. Integration wish Twilio was very good but the dashboard and other features which MSG91 provides were somewhat similar or easy to understand for our team.
Read full review
Return on Investment
AllCode
  • Helped improve customer relationships
  • Helped drive more sales
  • Helped provide better support for our customers
Read full review
MSG91
  • As compared to the price MSG91 is value for money for the things we get
  • The SMS rates are not so high and you can easily use for small to enterprise level company.
  • The dashboard of MSG91 helps a lot in understanding whats going wrong and can be improved.
Read full review
ScreenShots

CloudContactAI Screenshots

Screenshot of Ability to support multiple clients, franchises or affiliates.  Data within each client is siloed.Screenshot of Easy provisioning of a phone number within a client. Phone numbers are assigned by area codeScreenshot of Intuitive SMS inbox with real-time bidirectional communicationScreenshot of Sophisticated SMS Campaign management with the ability to send campaigns immediately or schedule.Screenshot of Contact Management that enables you to view all SMS, Voice calls, and Emails

MSG91 Screenshots

Screenshot of MSG91's WebScreenshot of MSG91's Dedicated Dashboard