CloudContactAI vs. ShoutOUT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudContactAI
Score 10.0 out of 10
Small Businesses (1-50 employees)
AllCode aims to make it easy, fast and affordable to send SMS, Email, and Voice marketing campaigns, with CloudContactAI. Users can engage in 1-on-1 conversations with customers, and have two way conversations with customers in real-time.N/A
ShoutOUT
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
ShoutOUT is a business texting tool to send personalized SMS campaigns, with advanced personalization and segmentation features. Users can send: personalized alerts promotions reminders short links marketing / promotional campaigns customer feedback collection customer updates conversational messaging team communication in any SMEs including the…
$0.01
per SMS per SMS
Pricing
CloudContactAIShoutOUT
Editions & Modules
No answers on this topic
Growth
$9.99
per month per SMS
Pro
$19.99
per month per SMS
Starter
Free subscription
per SMS
Offerings
Pricing Offerings
CloudContactAIShoutOUT
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
CloudContactAIShoutOUT
Small Businesses
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Score 8.9 out of 10
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Score 8.9 out of 10
Medium-sized Companies
Telegram
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Score 8.9 out of 10
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Score 8.9 out of 10
Enterprises
Telegram
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Score 8.9 out of 10
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Score 8.9 out of 10
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User Ratings
CloudContactAIShoutOUT
Likelihood to Recommend
10.0
(2 ratings)
10.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
CloudContactAIShoutOUT
Likelihood to Recommend
AllCode
CloudContactAI is a great platform for communicating with customers and sending them deals. Through CloudContactAI we inform customers about good deals, business updates, and to schedule meetings in bulk. We don't have multiple physical locations, but the clients functionality is a great feature that enables users to create different sub accounts to manage multiple store locations, departments, or clients.
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ShoutOUT Labs
If you are mainly using Instagram influencers to promote your business, ShoutOUT works excellent for that. Most of those influencers aren't very tech-savvy, so giving them a coupon code to track their sales and commission them off of that seems to work well. The mass payout feature is pretty simple to use as well, but I wish that you didn't have to do it on a 1-on-1 basis.
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Pros
AllCode
  • Facilitate email campaigns
  • Facilitate voice campaigns
  • Facilitate SMS campaigns
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ShoutOUT Labs
  • Great for simple, not very tech-savvy influencers or affiliates.
  • Ties in seamlessly to Shopify Plus, which is a must for our organization.
  • Simple dashboard, easy to manage affiliates.
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Cons
AllCode
  • Can improve the voice calling functionality
  • Can make the user interface a little easier
  • Can improve the billing section
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ShoutOUT Labs
  • Not a vast network of affiliates to choose from if you need them to facilitate that side of your business.
  • Sometimes the tracking by coupon code doesn't seem to work correctly, and the numbers don't match up with what we see on the backend of our Shopify numbers.
  • Could make it easier to add creatives and deep linking for affiliates.
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Likelihood to Renew
AllCode
No answers on this topic
ShoutOUT Labs
It works perfectly for what we need it to do. It is very inexpensive, works well, and makes it easy for us to navigate and use. We can easily add new affiliates and create coupons for them to track their sales. For the influencers that are a little more inclined to post product links and go the more traditional affiliate approach, we can certainly provide that option for them and go that route as well. We like the ease and simplicity.
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Usability
AllCode
I give CloudContactAI a 10/10 because it solves all of the issues I have on just one platform. Before I discovered CCAI, I was using multiple platforms to manage all of my communication. This started to become an issue--I had so many tabs on my browser that it began to be counterproductive. CloudContactAI simplifies communication.
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ShoutOUT Labs
No answers on this topic
Support Rating
AllCode
CloudContactAI has offered their total support throughout the entire process. They helped me onboard and establish my organization. Whenever I've had a fast, simple question, I was able to consult their documentation page or chatbot on their website to find the support I needed within just a couple of minutes.
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ShoutOUT Labs
We only had to use it once, but they got back to us very quickly and helped us solve the issue that we had. So, ShoutOUT support is batting 1000% in our book, but that is only 1 out of 1 and may not be enough of a sample size to verify that they are as good as we think.
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Alternatives Considered
AllCode
[CloudContactAI] is a lot better than other products because it offers an insightful blog to help you become a better marketer, video tutorials for every feature.
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ShoutOUT Labs
We used Shareasale and Commission Junction in the, and they are awesome to manage your traditional affiliates that run blogs or email campaigns. We would still be using those if we did more of a traditional approach to influencers. But since we moved over to a more influencer based marketing approach, ShoutOut is fantastic and has made it simpler for us and our affiliates.
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Return on Investment
AllCode
  • Helped improve customer relationships
  • Helped drive more sales
  • Helped provide better support for our customers
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ShoutOUT Labs
  • Very positive right off the bat because we dropped our Commission Junction expenses and got most of our bigger affiliates to switch over to keep their sales.
  • Easy to use and much simpler for our affiliate manager to do her work.
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ScreenShots

CloudContactAI Screenshots

Screenshot of Ability to support multiple clients, franchises or affiliates.  Data within each client is siloed.Screenshot of Easy provisioning of a phone number within a client. Phone numbers are assigned by area codeScreenshot of Intuitive SMS inbox with real-time bidirectional communicationScreenshot of Sophisticated SMS Campaign management with the ability to send campaigns immediately or schedule.Screenshot of Contact Management that enables you to view all SMS, Voice calls, and Emails

ShoutOUT Screenshots

Screenshot of Dashboard

Main dashboard displaying the main menu on the left side, credit balance, campaign history, recent campaign analytics, contacts, and purchased sender IDs / mobile numbers, giving a holistic view of the user account with all important data at a glance.Screenshot of SMS compose box

Message compose box to edit the SMS content, add emojis and custom attributes, use saved templates or create new ones, and shorten link using the built-in URL shortener. The mobile phone screen displays how the SMS will look like in the recipient's phone.Screenshot of Campaign analytics

Campaign dashboard displaying all campaigns created to date, with the options to search previous campaigns by name, create new campaigns, and view in detail analytics for each campaign by clicking on them.Screenshot of Contact Segmentation

Group contacts based on their personal data, purchase behaviors, demographics etc. View all added contacts and relevant data as well as created contact groups, with the options to add new contacts, search contacts, download contacts, and filter contacts by  attributes (e.g., location, age, browser).