CloudContactAI vs. Squaretalk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudContactAI
Score 10.0 out of 10
Small Businesses (1-50 employees)
AllCode aims to make it easy, fast and affordable to send SMS, Email, and Voice marketing campaigns, with CloudContactAI. Users can engage in 1-on-1 conversations with customers, and have two way conversations with customers in real-time.N/A
Squaretalk
Score 8.5 out of 10
N/A
Squaretalk (formerly Axiom) is a business communication and workflow optimization platform geared for inbound customer support and sales teams. Through integrations, Squaretalk aims to give BPOs all the tools they need to provide personalized service to clients worldwide, leveraging remote workers’ power by enabling them to work from anywhere.N/A
Pricing
CloudContactAISquaretalk
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CloudContactAISquaretalk
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CloudContactAISquaretalk
Top Pros
Top Cons
Best Alternatives
CloudContactAISquaretalk
Small Businesses
Telegram
Telegram
Score 8.9 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Enterprises
Telegram
Telegram
Score 8.9 out of 10
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudContactAISquaretalk
Likelihood to Recommend
10.0
(2 ratings)
8.4
(2 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
CloudContactAISquaretalk
Likelihood to Recommend
AllCode
CloudContactAI is a great platform for communicating with customers and sending them deals. Through CloudContactAI we inform customers about good deals, business updates, and to schedule meetings in bulk. We don't have multiple physical locations, but the clients functionality is a great feature that enables users to create different sub accounts to manage multiple store locations, departments, or clients.
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Squaretalk
It has helped us a lot with the communication flow of the company, employees have better communication with each other, via chat or if they are out of the office. They can also answer the chat or calls without problems with the mobile application. Very useful in all aspects, that's why we highly recommend it.
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Pros
AllCode
  • Facilitate email campaigns
  • Facilitate voice campaigns
  • Facilitate SMS campaigns
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Squaretalk
  • Excellent reception of calls and video calls, looks very clear, which makes it a better experience and information can be passed without any problem.
  • Screen sharing is excellent for video conferencing, when we need to explain a task or show a file from our computer, everyone understands and is satisfied.
  • I like that even if I am not in my work area, from my mobile devices such as my phone or tablet, I can access the application.
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Cons
AllCode
  • Can improve the voice calling functionality
  • Can make the user interface a little easier
  • Can improve the billing section
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Squaretalk
No answers on this topic
Usability
AllCode
I give CloudContactAI a 10/10 because it solves all of the issues I have on just one platform. Before I discovered CCAI, I was using multiple platforms to manage all of my communication. This started to become an issue--I had so many tabs on my browser that it began to be counterproductive. CloudContactAI simplifies communication.
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Squaretalk
No answers on this topic
Support Rating
AllCode
CloudContactAI has offered their total support throughout the entire process. They helped me onboard and establish my organization. Whenever I've had a fast, simple question, I was able to consult their documentation page or chatbot on their website to find the support I needed within just a couple of minutes.
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Squaretalk
No answers on this topic
Alternatives Considered
AllCode
[CloudContactAI] is a lot better than other products because it offers an insightful blog to help you become a better marketer, video tutorials for every feature.
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Squaretalk
No answers on this topic
Return on Investment
AllCode
  • Helped improve customer relationships
  • Helped drive more sales
  • Helped provide better support for our customers
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Squaretalk
  • A very easy-to-use program that does not require external technical support for installation or learning. Employees are more focused on their activities and the easy way to send files, which is a considerable saving of time and man-hours.
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ScreenShots

CloudContactAI Screenshots

Screenshot of Ability to support multiple clients, franchises or affiliates.  Data within each client is siloed.Screenshot of Easy provisioning of a phone number within a client. Phone numbers are assigned by area codeScreenshot of Intuitive SMS inbox with real-time bidirectional communicationScreenshot of Sophisticated SMS Campaign management with the ability to send campaigns immediately or schedule.Screenshot of Contact Management that enables you to view all SMS, Voice calls, and Emails