CloudEndure Disaster Recovery vs Vembu BDR Suite

CloudEndure is perfect for businesses with a large amount of data that cannot afford a downtime.

I've been working with nearly every backup program for more than 25 years from small shops to corporations with thousands of users. Vembu BDR [Suite] is a great product for any business, large or small. It is missing a couple of options that maybe the most popular one has but it doesn't prevent protecting your business. When budget is an issue it's by far the best option. Being able to provide it to our clients is an added bonus since that makes it so much easier to manage when everyone is using the same product. When it comes to technical support, I haven't experienced support like Vembu Support in years. They are quick to respond, happy to remotely connect if desired and seem to really understand their product well. Many others I've worked with refuse to help, and send responses that have nothing to do with my question or they simply provide a link to a document and basically tell me to read and figure it out myself. Often that document does not relate to my issue. I've always done my research before contacting support and that kind of response is one of the biggest reasons we decided to look elsewhere and after many trials and deep testing, ultimately switched to Vembu. Vembu has been rock solid, fast, and tech support has been top-notch.

The biggest place I would say that VembuBDR is less appropriate is when you have the desire to backup your physical systems to multiple internal storage devices and want a secondary backup as a safety net and don’t want to risk that the backup itself is corrupt or infected and your only other option is a mirrored copy of that data.

I know they are working hard on adding features and I’m excited to know version 5 is releasing soon.

I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful.We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.

Vembu is a great solution, but it still requires some fine-tuning. The user interface for Managed Service Providers could be more streamlined. Support logs need to provide clearer information about an issue whenever there's a failure. Backup agents should have the ability to automatically update when there's a new version and support should be on-shore during US business hours.

It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.

It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People