Cloudflare Zero Trust Services vs. Mimecast Advanced Email Security

I wanted to securely connect to my servers without getting tracked by malicious attackers, even though I was on public Wi-Fi. Security was my top priority, and I also wanted a setup that was easy and quick to start and provided great network performance. Cloudflare's Zero trust matches my criteria for becoming my first choice.

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If you are looking for something easy to use, easy to set up, and easy to maintain, Mimecast Advanced Email Security fits the bill. From end to end, its simplicity makes it a great fit for both tech oriented companies as well as companies with a less technically inclined users. If you can navigate an email inbox, you can utilize Mimecast Advanced Email Security on the user side.

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• Granular Restrictions
• Bot Management
• DNS protection

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• URL Scanning to prevent malicious links from being opened.
• Notifies users of emails that have been blocked and gives them some self-serve options to allow or block them pending certain criteria.
• Very easy to use interface for admin management.
• Uptime of their system has been phenomenal.

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• Good to see content re-categorization with different list for organizations.
• URL and headers rewrite.
• Events forwarding to on-premise SIEM.

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• I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
• The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
• Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.

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I gave a 9/10 rating because with the 1 limited resources needs a bit of experience to work on the dashboard, and then Strong protection policies, reliable email continuity and proactive threat intelligence.

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Overall, Cloudflare Zero Trust Services is very usable. We just need to do a one-time setup on Cloudflare Zero Trust Service's website, download their app on the device, and connect it with secure authentication. That's it. The apps are available for almost all kinds of devices that we use, and hence, we can secure all of our required devices. The app interface is very user-friendly and has logging capability to debug in case something goes wrong.

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The product overall is easy to set up and use; there have been no problems on our end with configuring any policies and getting them to work as expected. All email management can be contained in a single console and is accessible for any required diagnosis. When we've had issues we're unsure about, the support team has always been very prompt and helpful in resolving and finding the cause.

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Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.

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Pages need to consistently load quickly. Sometimes good, sometimes not.

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Good chat support from the portal for basic questions and minor issues. The enterprise support line is provided as well.

When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.

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We did not have in-person training. All was done through meetings and on phone.

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Training was good from Mimecast as well as the Mimecast knowledgebase.

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Easy to set up and configure, but did have Mimecast assistance.

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Cloudflare was both the most feature-rich and cost-effective of comparisons. Presales engagement understood our challenges and was keen to solve them.

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Proofpoint ATP offered strong threat detection and forensics, but it was more complex to manage and significantly more expensive. Microsoft 365 Defender had solid native integration with M365, but its filtering and impersonation protection weren’t as strong out of the box, requiring additional tuning. Abnormal Security excelled in AI-driven behavioral analysis, but it lacked some of the email continuity and DLP features we needed. Mimecast stood out for its robust phishing protection, easy policy management, and seamless integration with our SOC and firewall tools while keeping costs manageable.

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The solution continues to grow and add features.

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Professional services for our setup was excellent, quick and knowledgeable.

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• Cloudflare as a multipurpose vendor and solution helped us to replace many overlapped imperfect solutions.
• Cloudflare gives the company administrator a single pane of glass view which makes his work more effective.
• Cloudflare makes cloud transformation easier and more effective.

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• Saves Time for C-Suite blocking unwanted Mails & Spam.
• Saves time for Admins using message tracking, can go back 30 days, and EOL mail trace takes a lot longer to run.
• Allows staff to send & Receive large files securely, saving time for IT teams having to move large amounts of data across networks or sending via other means (FTP, File transfer sites, etc), Reducing the Risk of lost data via file sharing platforms such as Dropbox, etc.

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