Cloudflare Zero Trust Services vs. Trend Micro Smart Protection Suite, with XGen

I wanted to securely connect to my servers without getting tracked by malicious attackers, even though I was on public Wi-Fi. Security was my top priority, and I also wanted a setup that was easy and quick to start and provided great network performance. Cloudflare's Zero trust matches my criteria for becoming my first choice.

Incentivized

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.

• Granular Restrictions
• Bot Management
• DNS protection

Incentivized

• Real time threat intelligence using updates from global threat intelligence network.
• Advanced built-in threat detection and response capabilities.
• Ability to detect advanced malware, behavior and communications.
• Flexibility to deploy with on-premise or cloud or hybrid.
• Single management console to manage all layers of security.

Incentivized

• Good to see content re-categorization with different list for organizations.
• URL and headers rewrite.
• Events forwarding to on-premise SIEM.

Incentivized

• Documentation is something that can be improved here.
• Licensing is overly complex and needs to be improved for different features/variations.
• Install is difficult.

Incentivized

Overall, Cloudflare Zero Trust Services is very usable. We just need to do a one-time setup on Cloudflare Zero Trust Service's website, download their app on the device, and connect it with secure authentication. That's it. The apps are available for almost all kinds of devices that we use, and hence, we can secure all of our required devices. The app interface is very user-friendly and has logging capability to debug in case something goes wrong.

Incentivized

Good chat support from the portal for basic questions and minor issues. The enterprise support line is provided as well.

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

Incentivized

Cloudflare was both the most feature-rich and cost-effective of comparisons. Presales engagement understood our challenges and was keen to solve them.

Incentivized

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

• Cloudflare as a multipurpose vendor and solution helped us to replace many overlapped imperfect solutions.
• Cloudflare gives the company administrator a single pane of glass view which makes his work more effective.
• Cloudflare makes cloud transformation easier and more effective.

Incentivized

• We have stopped multiple infections of ransomware from spreading.
• Lost some productivity when database crashed
• Updates tend to slow system down

Incentivized