Cloudflare Zero Trust Services vs. WatchGuard Network Security

I wanted to securely connect to my servers without getting tracked by malicious attackers, even though I was on public Wi-Fi. Security was my top priority, and I also wanted a setup that was easy and quick to start and provided great network performance. Cloudflare's Zero trust matches my criteria for becoming my first choice.

Incentivized

WatchGuard Network Security is well suited for everyone's needs but isn't well suited for a price conscience consume. They are overpriced for what they are and have a semi enclosed licensing model, so it's hard to use them after their 5-year life cycle has expired. You are forced into another model once your device is EOL even if the device is more than what you need hardware wise.

Incentivized

• Granular Restrictions
• Bot Management
• DNS protection

Incentivized

• Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
• provides full administrative support for analysis of usage and scope.
• strong Wi-Fi support and security - area wi-fi maps
• They think of all the things secure and I don't have to worry about it.
• I have not identified anything else that needs improvement - I am well satisfied.

Incentivized

• Good to see content re-categorization with different list for organizations.
• URL and headers rewrite.
• Events forwarding to on-premise SIEM.

Incentivized

• Sometimes, it is not very intuitive. You'll not know how to use certain features unless you read the documentation.
• Some settings in the firebox are not visible unless you enter edit mode. This can cause inadvertent issues if you make a change when you just want to review the settings.
• The use of blocks in the design of the Firewatch interface can be confusing. A better design could have been used.

Incentivized

I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions

Incentivized

Overall, Cloudflare Zero Trust Services is very usable. We just need to do a one-time setup on Cloudflare Zero Trust Service's website, download their app on the device, and connect it with secure authentication. That's it. The apps are available for almost all kinds of devices that we use, and hence, we can secure all of our required devices. The app interface is very user-friendly and has logging capability to debug in case something goes wrong.

Incentivized

Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.

Incentivized

Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.

Incentivized

The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.

Incentivized

Good chat support from the portal for basic questions and minor issues. The enterprise support line is provided as well.

We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface

Incentivized

We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.

Incentivized

Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.

Incentivized

I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.

Incentivized

Cloudflare was both the most feature-rich and cost-effective of comparisons. Presales engagement understood our challenges and was keen to solve them.

Incentivized

I honestly feel they're best in class, I've used other platforms but when it comes to comprehensive security I don't think they offer as many features, or the level of security that we needed. Again the support has been excellent for us too, and keeping our firewalls up to date has proven simple and pretty straight forward.

Incentivized

This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.

Incentivized

• Cloudflare as a multipurpose vendor and solution helped us to replace many overlapped imperfect solutions.
• Cloudflare gives the company administrator a single pane of glass view which makes his work more effective.
• Cloudflare makes cloud transformation easier and more effective.

Incentivized

• Increased Productivity - uptime has greatly increased form old system. I believe the percentage would be a decrease in downtime of 35 to 40 percent.
• Compliance and regulatory ROI has helped financially offering the WatchGuard Network Security setup for protection to our insurance company. This proof of security has saved us thousands of dollars on our liability insurance.
• On the negative side - Performance overhead when implementing deep packet inspection and VPN encryption effect performance of WatchGuard Network Security.

Incentivized