What users are saying about
3 Ratings
4 Ratings
3 Ratings
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Score 8.7 out of 100
4 Ratings
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Score 8 out of 100

Likelihood to Recommend

CloudGenix

CloudGenix would be suited for any company that has an internet connection if you have multiple sites you could use this to help with network traffic and what should take precedence over other applications. If you didn't have various sites, you could go with another type of internet connection.CloudGenix may not be suited for that scenario.
Anonymous | TrustRadius Reviewer

Cyberoam

We've been happy with them for the most part for use in our K-12 segment. Please also know that the review is for thoughts and sharing and does not represent or infer a product endorsement by myself or on behalf of the University of Hawaii system.
Mark Yap | TrustRadius Reviewer

Pros

CloudGenix

  • Circuit Monitoring
  • QOS of network traffic
  • High Availability
Dave King | TrustRadius Reviewer

Cyberoam

  • Easy to use compared to other firewall/UTM products
  • Good for SMB and enterprise, but also high marks for a K-12 use case
  • Longevity and reliability
Mark Yap | TrustRadius Reviewer

Cons

CloudGenix

  • Some warning messages are hard to pinpoint the actual issue.
  • Support was faster at first, seems to not be as quick as in the beginning.
Anonymous | TrustRadius Reviewer

Cyberoam

  • Without mentioning an alternative brand, there is another leading company who has updated with firewall UI quite a bit. They offer an expanded line-up to meet a wider array of needs including specific appliances for web caching, proxy servers, and other products that have the same and familiar UI across the products. Each of the products does have some overlap so that customers can choose the right appliance for their use case.
  • After being acquired by Sophos, we saw our year-over-year costs escalate significantly since our original maintenance contract. They should consider revisiting the pricing, especially for education.
  • They should consider a current market analysis and see how the market is changing and adapting with other lower cost appliances for their product line up.
Mark Yap | TrustRadius Reviewer

Support Rating

CloudGenix

CloudGenix 7.0
Based on 1 answer
The support was super fast in the beginning. Sometimes it seems now that the support does not get back to you as quickly. When we do get in contact with the support, they are usually knowledgeable and can help find the problem. The support has also been easy to work with.
Anonymous | TrustRadius Reviewer

Cyberoam

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudGenix

We evaluated Silverpeaks and Cisco. We found that CloudGenics' had a pricing model that met our needs. The sales team we worked with went over our existing environment thoroughly to provide the right size solution without compromising or limiting our technology needs. While the overall solutions form each vendor would have worked, we simply believed CloudGenic was the right fit for our company based on price, sales, support, and functionality.
Dave King | TrustRadius Reviewer

Cyberoam

At the time Fortinet wasn't open to changes and ease of use for our type of use case. Since then, the company has come a long way with ease of use of their product. We selected Cyberoam because of its UI and ease of use specifically for CIPA compliance for K-12
Mark Yap | TrustRadius Reviewer

Return on Investment

CloudGenix

  • Reduced Down time
  • Improved throughput due to their intelligent data analytics
  • Full utilization of all data circuits
Dave King | TrustRadius Reviewer

Cyberoam

  • Positive - time and cost savings on management
  • Positive - still best in class for ease of CIPA compliance for K-12
  • Negative - escalating costs are pushing us away from the solution
Mark Yap | TrustRadius Reviewer

Pricing Details

CloudGenix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cyberoam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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