What users are saying about
3 Ratings
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Top Rated
155 Ratings
3 Ratings
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Score 8.7 out of 100

WatchGuard Network Security

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Top Rated
155 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

CloudGenix

CloudGenix would be suited for any company that has an internet connection if you have multiple sites you could use this to help with network traffic and what should take precedence over other applications. If you didn't have various sites, you could go with another type of internet connection.CloudGenix may not be suited for that scenario.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

I have personally installed hundreds of WatchGuard Network Security firewalls in businesses ranging from 2- to 3-person operations to hundreds of employees, across many different business types from real-estate to finance to plumbing. For any business that needs a cost-effective solution for a next-gen firewall/remote office connection/integrated wifi, WatchGuard will work wonderfully. If you have hundreds of locations, a cloud-based solution may work a little better than WatchGuard, but they have their drawbacks as well.
James Graham | TrustRadius Reviewer

Feature Rating Comparison

Firewall

CloudGenix
WatchGuard Network Security
8.1
Identification Technologies
CloudGenix
WatchGuard Network Security
8.3
Visualization Tools
CloudGenix
WatchGuard Network Security
6.6
Content Inspection
CloudGenix
WatchGuard Network Security
8.3
Policy-based Controls
CloudGenix
WatchGuard Network Security
8.6
Active Directory and LDAP
CloudGenix
WatchGuard Network Security
7.9
Firewall Management Console
CloudGenix
WatchGuard Network Security
8.5
Reporting and Logging
CloudGenix
WatchGuard Network Security
8.1
VPN
CloudGenix
WatchGuard Network Security
8.4
High Availability
CloudGenix
WatchGuard Network Security
8.2
Stateful Inspection
CloudGenix
WatchGuard Network Security
8.4
Proxy Server
CloudGenix
WatchGuard Network Security
7.5

Pros

CloudGenix

  • Circuit Monitoring
  • QOS of network traffic
  • High Availability
Dave King | TrustRadius Reviewer

WatchGuard Network Security

  • URL Filtering: Extremely effective for blocking of questionable content and protecting from phishing sites.
  • Antivirus: Our clients have seen far fewer active threats when a WatchGuard Network Security Device is in place.
  • Data Loss Prevention: A valuable tool for our clients who require more security when it comes to metadata and personal data leaving the network.
Tracy Atwood | TrustRadius Reviewer

Cons

CloudGenix

  • Some warning messages are hard to pinpoint the actual issue.
  • Support was faster at first, seems to not be as quick as in the beginning.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

  • Partner communications on technical issues. For example the undocumented feature of SDWAN hidden route. There is still no documentation on that.
  • Too infrequent communications about high incidence technical support issues. We do not want to have to be encountering known issues and then having outages or problems that we then have to put in tickets about.
  • Pay attention to your most highly technical partners, not just those that sell a lot of equipment. The highly technical partners can and do provide very usable feedback that can make the products better.
  • WG wants partners to build relationships with people inside WG so we can drive solutions to problems, but too frequently, we get no response to emails sent to the proper internal resources about legitimate issues.
Felicia King | TrustRadius Reviewer

Likelihood to Renew

CloudGenix

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 9.1
Based on 2 answers
To be replaced, we would need to see a clear set of reasons that acutely address the points I have made in favor of this solution, and they would need to be Cheaper, easier to use, give more clarity into the networking, and create easier dashboards and reports for managemnt of users networking and threat actors attempts to compromise the network.
Bill Holmberg | TrustRadius Reviewer

Usability

CloudGenix

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 8.8
Based on 97 answers
The overall usability gets a good rating as the WatchGuard firewalls are fairly easy to deploy. One does not have to have knowledge of their CLI structure to deploy it which makes it easier for a wider range of people. I would prefer to have a more in-depth CLI myself, however, the lack of requirement to use it for deployment, in my opinion, makes the usability easier for more people.
Steve Davis | TrustRadius Reviewer

Support Rating

CloudGenix

CloudGenix 7.0
Based on 1 answer
The support was super fast in the beginning. Sometimes it seems now that the support does not get back to you as quickly. When we do get in contact with the support, they are usually knowledgeable and can help find the problem. The support has also been easy to work with.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

WatchGuard Network Security 7.8
Based on 5 answers
I give this rating as a result of almost 20 years of interfacing with WatchGuard technical support. Of all my vendors that I have to deal with WatchGuard is one of the best I have ever dealt with bar none. I have seldom finished a call to them without a solution. If they by chance don't have the solution, they will figure it out and get back to you ASAP as well as update the casefile online. Technical support is available via phone and web portal. It takes a few minutes to create a case online, assign a priority and submit. They get back to you depending on the critical nature of the issue, but you can expect urgent attention for critical and catastrophic issues.
Joe Spradlin | TrustRadius Reviewer

In-Person Training

CloudGenix

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 9.1
Based on 1 answer
In person training is very good for the interaction with qualified trainers
Felicia King | TrustRadius Reviewer

Online Training

CloudGenix

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 6.4
Based on 1 answer
Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
Felicia King | TrustRadius Reviewer

Implementation Rating

CloudGenix

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 8.8
Based on 91 answers
It was not too bad, the key thing we had a problem with was that I was used to using web interfaces or ssh to configure firewall devices and this needed a Windows application if you wanted to access some of the advanced menus. This has improved over the years and a recent refresh of the kit allowed us to mostly use the web interface to get it operational.
James Martin | TrustRadius Reviewer

Alternatives Considered

CloudGenix

We evaluated Silverpeaks and Cisco. We found that CloudGenics' had a pricing model that met our needs. The sales team we worked with went over our existing environment thoroughly to provide the right size solution without compromising or limiting our technology needs. While the overall solutions form each vendor would have worked, we simply believed CloudGenic was the right fit for our company based on price, sales, support, and functionality.
Dave King | TrustRadius Reviewer

WatchGuard Network Security

WatchGuard devices are so much easier to use than SonicWall devices. I find SWs to be obtuse and require a lot of extra clicking/navigating to accomplish the same tasks. The Total Security Suite that is available for WatchGuard is simply unparalleled in a cost-to-features ratio.
Greg College | TrustRadius Reviewer

Return on Investment

CloudGenix

  • Reduced Down time
  • Improved throughput due to their intelligent data analytics
  • Full utilization of all data circuits
Dave King | TrustRadius Reviewer

WatchGuard Network Security

  • Blocking bad websites has saved many of our clients from any infection which saves time and money from a business being down and needing files restored perspective.
  • Automatic end user training has saved time not having to go onsite to do it ourselves.
  • Traffic and Security Reports that we use with clients to show them employee usage, blocked security threats, and growth projections.
Joshua Churchwell | TrustRadius Reviewer

Screenshots

Pricing Details

CloudGenix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard Network Security

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CloudGenix
8.2
WatchGuard Network Security
9.3

Likelihood to Renew

CloudGenix
WatchGuard Network Security
9.1

Usability

CloudGenix
WatchGuard Network Security
8.8

Support Rating

CloudGenix
7.0
WatchGuard Network Security
7.8

In-Person Training

CloudGenix
WatchGuard Network Security
9.1

Online Training

CloudGenix
WatchGuard Network Security
6.4

Implementation Rating

CloudGenix
WatchGuard Network Security
8.8

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