What users are saying about
4 Ratings
4 Ratings
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Score 8.8 out of 100
4 Ratings
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Score 5.9 out of 100

Likelihood to Recommend

CloudPay

It is well suited for companies with remote employees looking for high-tech, modern, and automated payroll services. With CloudPay it is not a problem to manage employee payroll in different countries. It gives good compliance and insights to improve payment processes and contribute to the overall growth of the company.
Anonymous | TrustRadius Reviewer

Heartland Payroll+

Because we're a small business, I can't tell if Heartland Payroll is appropriate for a larger operation. For a small business, it's like having your own HR department. You can place an ad, accept resumes, and hire directly through their Heartland Hires platform. This is perfect for a small company like ours. For a larger company, it may not be robust enough.
Lisa Baker | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CloudPay
8.6
Heartland Payroll+
8.0
Pay calculation
CloudPay
8.5
Heartland Payroll+
10.0
Support for external payroll vendors
CloudPay
8.5
Heartland Payroll+
Off-cycle/On-Demand payment
CloudPay
8.5
Heartland Payroll+
5.0
Benefit plan administration
CloudPay
7.5
Heartland Payroll+
Direct deposit files
CloudPay
9.0
Heartland Payroll+
7.4
Salary revision and increment management
CloudPay
9.0
Heartland Payroll+
9.5
Reimbursement management
CloudPay
9.5
Heartland Payroll+

Pros

CloudPay

  • Creating employees payroll.
  • Drafting leave timelines.
Eric Walker | TrustRadius Reviewer

Heartland Payroll+

  • Cheap payroll processing but [in my opinion] you get what you pay for
  • [In my experience] great ability to frustrate their customers
  • Geat for the economy because [I feel] they hire so many different people and [in my experience] they don't hang around [so] you don't know who your rep is
Anonymous | TrustRadius Reviewer

Cons

CloudPay

  • I have not experienced any area that needs to be improved.
Eric Walker | TrustRadius Reviewer

Heartland Payroll+

  • Sometimes I don't receive the email to remind me to process payroll.
  • The local rep that helped with the setup is no longer with the company and I don't have anyone to contact locally if needed.
  • I wish there was a one click button so that I could just repeat the same payroll as last time.
Bradley Gill | TrustRadius Reviewer

Support Rating

CloudPay

No score
No answers yet
No answers on this topic

Heartland Payroll+

Heartland Payroll+ 9.7
Based on 3 answers
Heartland Payroll has impeccable support, quick response time, and overall very personable interactions
TINA LARSSON | TrustRadius Reviewer

Alternatives Considered

CloudPay

This is the payroll management platform that I have come across since I joined our organization. It has delivered excellent results on payroll and finance management. It has full impact in our financial development and has offered fast ROI on our organization performance. In consideration of payroll management software, I would totally recommend CloudPay.
Eric Walker | TrustRadius Reviewer

Heartland Payroll+

I like the personal communication with my own rep, the onboarding, the price, and the additional login for CPA. None of these were offered with the payroll company we used prior to Heartland Payroll.
Lisa Baker | TrustRadius Reviewer

Return on Investment

CloudPay

  • It supports our financial plans.
  • It has quick ROI.
Eric Walker | TrustRadius Reviewer

Heartland Payroll+

  • [In my experience] not one bit. Just frustrates me for 13 years.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CloudPay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Heartland Payroll+

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CloudPay
9.0
Heartland Payroll+
5.9

Support Rating

CloudPay
Heartland Payroll+
9.7

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