CloudTalk vs. Sharpen Contact Center Platform
CloudTalk vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
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Workforce Optimization (WFO) |
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CloudTalk | Sharpen Contact Center Platform | |
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Small Businesses | Nextiva Contact Center Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 10.0 (45 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 7.7 (5 ratings) | - (0 ratings) |
Support Rating | 3.6 (11 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
CloudTalk | Sharpen Contact Center Platform | |
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Likelihood to Recommend | CloudTalk.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | CloudTalk.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | CloudTalk.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Likelihood to Renew | CloudTalk.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Usability | CloudTalk.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Support Rating | CloudTalk.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | CloudTalk.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | CloudTalk.io | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots | CloudTalk Screenshots |