What users are saying about
16 Ratings
2 Ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Clover

Clover is perfect for restaurants, as well as any customer-facing company (whether a restaurant or other retail, etc.) that has multiple employees thanks to its shift management. Clover is great when you are trying out different promotional offers and discounts as well, such as happy hours at restaurants. It is less appropriate for a small business with very few employees, or a sole proprietorship, which might not use all the extra features Clover has to offer.
Anonymous | TrustRadius Reviewer

PAR Brink POS

Brink just needs to continue to develop its technology for the every-changing industry.
Anonymous | TrustRadius Reviewer

Pros

Clover

  • User experience
  • Payment transactions
  • Customer support
Anonymous | TrustRadius Reviewer

PAR Brink POS

  • Brink has a simple interface for the team to use in their day to day.
  • Brink is mostly simple to reconfigure to our needs in the field.
Anonymous | TrustRadius Reviewer

Cons

Clover

  • The setup of the app could use some improvement.
  • I feel like the app is a little confusing to navigate.
  • This may be difficult for older users who are not as comfortable or savvy in an app setting.
Ashley Beal | TrustRadius Reviewer

PAR Brink POS

  • Brink could update its hardware to the sign of the times with guest interactive POS.
  • Appears clunky at times with its processes and steps.
  • Brink needs to be able to edit it reporting features to get the desired result for time clock compliance especially in CA with Meal Break Laws.
  • Brink needs to integrate its time clock process in CA, for a team member to accept or decline time clock edits and to waive a mandatory break.
  • Brink needs better integration with KDS systems to do exactly what we need it to do as our business model develops into the future.
Anonymous | TrustRadius Reviewer

Usability

Clover

Clover 9.3
Based on 3 answers
There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
Anonymous | TrustRadius Reviewer

PAR Brink POS

No score
No answers yet
No answers on this topic

Support Rating

Clover

Clover 8.3
Based on 3 answers
We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
Anonymous | TrustRadius Reviewer

PAR Brink POS

PAR Brink POS 8.0
Based on 1 answer
I believe Brink has been very responsive to our needs and requests
Anonymous | TrustRadius Reviewer

Alternatives Considered

Clover

Clover is great because they have their own equipment, but it would be nice to make it more mobile and use it on an app from anywhere. Sometimes we go to events and have to use Square, which is another great option. For small businesses I would definitely recommend using something like Square because it doesn't have the monthly fees, it is by transaction only.
Kirsten Rodriguez | TrustRadius Reviewer

PAR Brink POS

I inherited Brink and it works for us for now. But as we grow in CA and other markets, Brink maybe becomes a challenge with time record compliance and the ability to perform up to expectations with KDS systems.
Anonymous | TrustRadius Reviewer

Return on Investment

Clover

  • Increased cashflow for clients
  • Small setup time
  • Robust
Anonymous | TrustRadius Reviewer

PAR Brink POS

  • Positive impact on its simplicity with our growth and ability to teach and transform our business.
  • Negative impact on the business with time clock compliance in CA. We need more functionality for the Team Member experience in time clock management.
Anonymous | TrustRadius Reviewer

Pricing Details

Clover

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PAR Brink POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison