CloverDX vs. OneTrust Privacy and Data Governance Cloud

CloverDX designer as a standalone is well suited for fairly straightforward transformations of data. If you want to do large scale data integrations, then their server edition adds an extra level of automation and job control.

Incentivized

I strongly recommend it for general management of personal data privacy programs and risk and contract management, it complies with all major world legislation in addition to being easy and fast. Not recommended for data discovery still requires refinement.

Incentivized

• Connects with Salesforce very well
• The graphical view of the transformations allows for easy creations and maintenance
• Support has always been eager to assist with any graph creation difficulties I run into

Incentivized

• Reputable website scanner, which verify and screen the traffic.
• The data mapping from OneTrust is another merit, very articulate.
• OneTrust offers the required assessment automation, very outstanding.
• Finally, OneTrust has the breach scan, and incident response.

Incentivized

• The initial learning curve is a little steep. Not very steep or super steep, just a little steep.
• Having enough memory for large multi-step problems can be an issue if the graph isn't designed well.

Incentivized

• There are irritating inconsistencies in the user interface between the various modules
• Reporting capabilities are limited
• The platform does not reveal its secrets easily. You will be rewarded if you can allocate a team member to specialize on the platform.

Incentivized

We have used a shared hosted tenant managed by OneTrust for over three years with only one instance of a lengthy (4+ hours) unexpected outage which happened years ago.

Incentivized

We selected a European hosting location based on our initial use case, however, our usage of the OneTrust platform has expanded globally to where the majority of users sit in the Americas or Asia-Pacific regions. There is a noticeable lag when navigating the platform for users located far away from the hosting location.

As a user, you can mitigate any sluggish response time by the aggressive use of multiple browser tabs. I commonly have one tab open on an Inventory detail screen, another tab on an Assessment window, and maybe another tab on a customized inventory list screen. If one tab is slow I hop to another tab and work on that tab while the first tab responds.

Incentivized

While CloverDX has an active forum for users to submit questions and assist with answers, their in house support team is incredibly responsive when I've contacted them for assistance. This seems almost at odds with most other software companies who try to save money on tech support by promoting a forum or knowledge base.

Incentivized

Both our customer rights access and cookie consent advisors were responsive and helpful in getting us trained on using the platform and the various assets implemented on our website. We had multiple training sessions that were more than enough in getting all of the users on our team familiar with what we needed to do.

Incentivized

An implementation specialist worked with us remotely during our initial deployment. Due to the diverse geographic locations of my organization's participants, the implementation and training had to be done remotely (this was before COVID-driven remote work).

The implementation specialist was knowledgeable and helpful but to really get full benefit from the platform I encourage organizations to dedicate a specialist within your company to really study and learn the platform.

Incentivized

CloverDX was a less expensive alternative to Talend and had a more intuitive interface from what I could see during the evaluation.

Incentivized

First, when we compare OneTrust Privacy and Data Governance Cloud to the software I mentioned above, OneTrust Privacy and Data Governance Cloud software was way more affordable than the other 2. Also, along with the other 2 software, OnTrust was one of the most user friendly tool/software we've ever used.

Incentivized

The platform has exceptional capabilities to customize the user interface, reports, and recorded information. In most cases, the customization can be compartmentalized so that if the customization performed for Department A is determined to not impact Department B, the customization can be hidden from Department B.

We have four different departments using the IT Risk Management module. Three departments share their work in what we call the 'shared data risk management zone'. Another department is using IT Risk Management for a bespoke portfolio risk management task, and the customization for this department is largely hidden from the other departments.

Incentivized

• Work that use to take multiple people 20 to 30 hours a week to complete each has now been fully automated to where only 1 or 2 hours a week for maintenance is required.

Incentivized

• Populates metadata into a centralized and easily searchable data catalog.
• Ensures data regulatory requirements are understood.
• Orchestrates data governance activities.
• Monitors and flag violations across our data ecosystem.

Incentivized