What users are saying about
2 Ratings
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Score 8 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Sinch SMS Messaging

We use mBlox for short and long code procurement. The service allows easy process to get a code for your specific needs. They also offer multiple routes depending on the needs and pricing and help with the carrier certification in all regions. We got a number of codes to send SMS messages and integrated those codes with our marketing platform.
Anonymous | TrustRadius Reviewer

Twilio Programmable Video

If you want to personalize and customize your content, it excels. It's not necessary to do a huge amount of technical setup to get up and running with this. However, the learning curve means it requires a bit of time to get the hang of
Anonymous | TrustRadius Reviewer

Pros

Sinch SMS Messaging

  • mBlox has top tier support, with 24/7/365 availability.
  • mBlox engineers have industry knowledge that allows tuning and optimizing to each of the carriers they interconnect with.
  • mBlox's service implementation team has industry knowledge which helps shortcode programs get approved by the carriers quickly.
Anonymous | TrustRadius Reviewer

Twilio Programmable Video

  • Reliable.
  • Works across all platforms.
  • Customizable.
Anonymous | TrustRadius Reviewer

Cons

Sinch SMS Messaging

  • Improved UI for easier navigation to the owned short codes and status of their certification.
  • List of carrier requirements for certification (i.e. keywords).
  • Language and character do's and don't's for specific routes.
Anonymous | TrustRadius Reviewer

Twilio Programmable Video

  • Web RTC and SDKs still can be a bit of a challenge.
  • The quality of the video is quite good, but could always be a little better.
Anonymous | TrustRadius Reviewer

Support Rating

Sinch SMS Messaging

No score
No answers yet
No answers on this topic

Twilio Programmable Video

Twilio Programmable Video 9.0
Based on 1 answer
The quality, the intricacy of product, great bells and whistles, and saves us time and money
Anonymous | TrustRadius Reviewer

Alternatives Considered

Sinch SMS Messaging

mBlox compares in SLA and QoS to other top tier aggregators. We interconnect with several vendors who provide wholesale enterprise level SMS and MMS services like mBlox, and they all compare around the same. Quality of service is key, and we've found them to be no greater, and no worse than their competitors.
Anonymous | TrustRadius Reviewer

Twilio Programmable Video

Twilio is way better quality than most in terms of video, I find customer support excellent and personable, no feeling of a bot as opposed to some other companies! Well-thought-out product and you don't need your own crack DevOps team to launch
Anonymous | TrustRadius Reviewer

Return on Investment

Sinch SMS Messaging

  • Ease of use - straightforward purchasing process and setup.
  • Satisfied customers - reliable routes and service for text messaging.
  • Integration with our marketing platform made the use of codes easy.
Anonymous | TrustRadius Reviewer

Twilio Programmable Video

  • This tool is helping us reduce costs, save time, and treat more patients.
Anonymous | TrustRadius Reviewer

Pricing Details

Sinch SMS Messaging

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Twilio Programmable Video

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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