Coda vs. TeamViewer Meeting

My organization considers Coda for a variety of business and organizational projects. Using Coda, my organization keeps a lot of data and different types of data in one place. The user interface of Coda is very fluid and easy to use. My organization has benefitted from using the efficient and effective operational functionality of Coda.

Incentivized

Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.

• Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
• Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
• Useful components. View table data across different formats like cards or custom detail views.

Incentivized

• Very effective linking of different devices. Easy to join from anywhere/any device by just entering the meeting ID.
• Minimal, intuitive interface that takes very little getting used to. I skipped the help section and still figured everything out within a couple of minutes.
• Pairs with Outlook so you can view all your existing contacts from within Blizz. Really saves time and stops anyone being missed out.
• Can support up to 300 participants.
• Reasonable pricing structure. Free for personal use and still good value for the higher-level packages. You can also add local numbers for free.
• Live text chat for use during a meeting if you have something to say but don’t want to interrupt the presenter.
• A secured connection so there are no issues sending sensitive documents etc.
• The audio and video quality has always been excellent (although I’ve come to expect this from any conferencing software nowadays).

• It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
• Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
• APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.

Incentivized

• You can sense that the product is still in development/introduction stages, but has the potential of getting bigger
• Some UI improvements are necessary
• Not a lot of public awareness

Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.

Incentivized

Coda can seem either really useful or really useless. The extremes of both ends is driven by what our own understanding of what we want to implement. If we lack this understanding, it will be easy to misunderstand Coda's usability especially in the wrong context.

Incentivized

So far in the past year, we haven't had situations that Coda has gone down for us which is great.

Incentivized

We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.

Incentivized

Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.

Incentivized

The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me. I think the technical service is efficient.

Incentivized

I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.

Incentivized

While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.

Incentivized

I’ve previously used household names like Zoom and Skype for my video conference calls, but neither provides as much as Blizz in terms of scheduling features. And to be honest, Blizz’s user interface and connectivity are as good if not better than those platforms, despite its relative newness.

I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.

Incentivized

• Increased insight for all stakeholders involved--both in terms of overview and details
• Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
• Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.

Incentivized

• Blizz ensures that my service quality rating is not compromised due to bad connectivity. Return on investment is 100%.
• Blizz has a modern and simple design. This makes it easy for the user to get started as there is no learning curve.
• Remote screen share is slick and the Blizz controls on-screen take up minimal space, taking nothing away from the user experience.