142 Ratings
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Top Rated
391 Ratings
142 Ratings
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Score 8.9 out of 100

Druva Data Resiliency Cloud

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Top Rated
391 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Data Center Backup

    CrashPlan

    Feature Set Not Supported
    N/A
    9.7

    Druva Data Resiliency Cloud

    97%
    Druva Data Resiliency Cloud ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    9.9
    99%
    27 Ratings

    Instant recovery

    N/A
    0 Ratings
    8.6
    86%
    27 Ratings

    Recovery verification

    N/A
    0 Ratings
    9.6
    96%
    27 Ratings

    Business application protection

    N/A
    0 Ratings
    10.0
    100%
    17 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    9.9
    99%
    25 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    9.9
    99%
    47 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    9.9
    99%
    51 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    9.6
    96%
    50 Ratings

    Snapshots

    N/A
    0 Ratings
    9.9
    99%
    26 Ratings

    Flexible deployment

    N/A
    0 Ratings
    9.3
    93%
    25 Ratings

    Management dashboard

    N/A
    0 Ratings
    9.8
    98%
    46 Ratings

    Platform support

    N/A
    0 Ratings
    9.9
    99%
    25 Ratings

    Retention options

    N/A
    0 Ratings
    9.9
    99%
    45 Ratings

    Encryption

    N/A
    0 Ratings
    9.9
    99%
    42 Ratings

    Enterprise Backup

    CrashPlan

    Feature Set Not Supported
    N/A
    8.9

    Druva Data Resiliency Cloud

    89%
    Druva Data Resiliency Cloud ranks higher in 5/5 features

    Continuous data protection

    N/A
    0 Ratings
    9.0
    90%
    17 Ratings

    Replication

    N/A
    0 Ratings
    8.9
    89%
    16 Ratings

    Operational reporting and analytics

    N/A
    0 Ratings
    8.2
    82%
    17 Ratings

    Malware protection

    N/A
    0 Ratings
    9.1
    91%
    15 Ratings

    Multi-location capabilities

    N/A
    0 Ratings
    9.2
    92%
    17 Ratings

    Attribute Ratings

    • Code42 CrashPlan is rated higher in 2 areas: Likelihood to Renew, Implementation Rating
    • Druva Data Resiliency Cloud is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.9

    CrashPlan

    89%
    83 Ratings
    9.5

    Druva Data Resiliency Cloud

    95%
    251 Ratings

    Likelihood to Renew

    9.9

    CrashPlan

    99%
    2 Ratings
    9.5

    Druva Data Resiliency Cloud

    95%
    22 Ratings

    Usability

    9.8

    CrashPlan

    98%
    3 Ratings
    9.9

    Druva Data Resiliency Cloud

    99%
    72 Ratings

    Availability

    CrashPlan

    N/A
    0 Ratings
    10.0

    Druva Data Resiliency Cloud

    100%
    5 Ratings

    Performance

    CrashPlan

    N/A
    0 Ratings
    10.0

    Druva Data Resiliency Cloud

    100%
    5 Ratings

    Support Rating

    5.0

    CrashPlan

    50%
    15 Ratings
    9.9

    Druva Data Resiliency Cloud

    99%
    118 Ratings

    In-Person Training

    CrashPlan

    N/A
    0 Ratings
    9.1

    Druva Data Resiliency Cloud

    91%
    1 Rating

    Online Training

    CrashPlan

    N/A
    0 Ratings
    10.0

    Druva Data Resiliency Cloud

    100%
    3 Ratings

    Implementation Rating

    9.7

    CrashPlan

    97%
    4 Ratings
    9.4

    Druva Data Resiliency Cloud

    94%
    264 Ratings

    Configurability

    CrashPlan

    N/A
    0 Ratings
    10.0

    Druva Data Resiliency Cloud

    100%
    3 Ratings

    Ease of integration

    CrashPlan

    N/A
    0 Ratings
    1.5

    Druva Data Resiliency Cloud

    15%
    2 Ratings

    Product Scalability

    CrashPlan

    N/A
    0 Ratings
    8.7

    Druva Data Resiliency Cloud

    87%
    22 Ratings

    Vendor post-sale

    CrashPlan

    N/A
    0 Ratings
    10.0

    Druva Data Resiliency Cloud

    100%
    1 Rating

    Vendor pre-sale

    CrashPlan

    N/A
    0 Ratings
    8.0

    Druva Data Resiliency Cloud

    80%
    1 Rating

    Likelihood to Recommend

    Code42

    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review

    Druva

    I feel Druva Data Resiliency Cloud takes a lot of the worry and stress off my hands that previous solutions entailed. Things such as tape inventory, accidental overwriting, tape health, offsite process, data backup at remote locations with no IT staff, etc.
    Read full review

    Pros

    Code42

    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Read full review

    Druva

    • Customer onboarding was fantastic. We were assigned dedicated resources that helped us integrate inSync to our needs, including profile creation and application deployment.
    • Support has been knowledgeable, competent, and motivated to assist us.
    • Pricing is competitive with other solutions, possibly even better.
    Read full review

    Cons

    Code42

    • The Code42 program installed on your computer is Java-based vs. a native application. While this makes development for Code42 easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - Code42 is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up Code42 isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The Code42 desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to Code42 is its price - at $10/month/computer Code42 is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, Code42 (Crashplan at the time) discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with Code42 was effectively doubled for the same feature set.
    • Along with the previous example, before Crashplan became Code42, Crashplan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by Code42 are still first in class, the above two controversial changes have broken some trust between Code42 and its clients.
    Read full review

    Druva

    • Support. Not that the support was bad, but I had a situation where it was "try this" "try that". The support rep was great, I just wish things would have moved quicker.
    • When I first started using it, there where a lot of updates going on, so I would learn one thing, the documentation would say something else, and the UI was different. I haven't experienced that since though.
    • Credential store - not a huge fan of that.
    Read full review

    Pricing Details

    CrashPlan

    Starting Price

    $0

    Editions & Modules

    CrashPlan editions and modules pricing
    EditionModules
    Standard61
    Premium92
    EnterpriseContact sales team3

    Footnotes

    1. per user/per month
    2. per user/per month
    3. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Druva Data Resiliency Cloud

    Starting Price

    Editions & Modules

    Druva Data Resiliency Cloud editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      100% SaaS, 0% Infrastructure. Lower TCO by up to 50%. Informed decisions based on governed data.

      Pricing Info

      Likelihood to Renew

      Code42

      No other product works as well.
      Read full review

      Druva

      The product was easy to deploy and has been easy to manage. The current pricing model is also acceptable. With all of this combined, it just makes sense to renew our subscription to the product. The only thing that may change this is if there is a product or service that we need that either they do not function with or if they do not offer
      Read full review

      Usability

      Code42

      Overall, it is simple to use, lightweight, and effective.
      Read full review

      Druva

      I'm a sucker for software that does exactly what it says it will do, especially if said task is carried out with a minimum of fuss. Initial setup time for Druva Phoenix was minimal, job creation a cinch and monitoring of successful and unsuccessful backups as easy as you like. What's not to love about that?
      Read full review

      Reliability and Availability

      Code42

      No answers on this topic

      Druva

      Sometimes or many times Druva is always available. No downtime issues.
      Read full review

      Performance

      Code42

      No answers on this topic

      Druva

      Responsive GUI when needed
      Read full review

      Support Rating

      Code42

      Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
      Read full review

      Druva

      I have dealt with MANY support teams in my role as system administer for: Office 365, Concur, Replicon, Webex, Adobe, Dataprise, and MozyPro. The support team at Druva, is far and above the best! They respond quickly, they take action when needed, and they are easy to understand (meaning they don't talk too Techy, to my users). I am very please with all the support we receive from this team!
      Read full review

      In-Person Training

      Code42

      No answers on this topic

      Druva

      They are very well knowledgeable. They conducted a two day training session and they explained each and everything.
      Read full review

      Online Training

      Code42

      No answers on this topic

      Druva

      As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it
      Read full review

      Implementation Rating

      Code42

      Very easy to follow the install guide.
      Read full review

      Druva

      Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...
      Read full review

      Alternatives Considered

      Code42

      Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Code42 Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up Code42 CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the Code42 CrashPlan solution with my experience with it, in places like these where every dollar mattered.
      Read full review

      Druva

      Druva was superior to all of the other possible software options as it not only had better features but the way that it protects the data in AWS is above and beyond the rest. Druva has a proven track record for being the best of the best and they are only getting better.
      Read full review

      Scalability

      Code42

      No answers on this topic

      Druva

      I've been using Druva for over 4 years and I've never had to worry about expanding backup storage, or increasing performance of the backup platforms back end. This is all handled seamlessly by Druva. The backend is upgraded fairly regularly to keep all Druva products looking like they are a part of the same managemnet console. With Druva, I don't need to plan to purchace capacity before we "run out of backup space". The backend scales and we simply pay for the backend storage usage.
      Read full review

      Return on Investment

      Code42

      • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
      • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
      • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
      Read full review

      Druva

      • In economic terms, Druva is sufficiently economical that recovering the investment made at the time of purchase is easy to achieve.
      • Prior to using Druva, we did not have the capacity to grow our ROI to a point where we could begin to see short-term gains.
      Read full review

      Screenshots

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