CrashPlan vs. IDrive Online Backup and Object Storage e2

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrashPlan
Score 8.4 out of 10
N/A
CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.
$2.99
per month
IDrive Online Backup and Object Storage e2
Score 8.9 out of 10
N/A
IDrive allows users to back up an unlimited number of devices into one account, including PCs, Macs, mobile devices, and servers. IDrive offers backup plans for consumers, small businesses, and enterprises of any size. IDrive offers many different plans for cloud or on-site backup including: -IDrive Personal -IDrive Team -IDrive Small Business -IDrive Google Workspace and Office 365 backup -IDrive e2 Object Storage -IDrive Enterprise -IDrive360 EndPoint …
$99.50
per year One user, unlimited computers 5TB storage
Pricing
CrashPlanIDrive Online Backup and Object Storage e2
Editions & Modules
CrashPlan Essential
$2.99
per month
CrashPlan Professional
$88
per year
CrashPlan Enterprise
$108
per year
IDrive Cloud to Cloud Backup
$20
per year per seat
IDrive e2
$30
per year
Personal
$99.50
per year 1 user
IDrive 360 EndPoint
$99.50
per year 5 computers
IDrive Team
$99.50
per year
IDrive Business
$99.50
per year
Offerings
Pricing Offerings
CrashPlanIDrive Online Backup and Object Storage e2
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—IDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint
More Pricing Information
Community Pulse
CrashPlanIDrive Online Backup and Object Storage e2
Considered Both Products
CrashPlan
Chose CrashPlan
The deduplication feature and continuous backup puts this application ahead of others. The ability to prevent users from deleting files from backups is another feature that was attractive for our management and legal team. Set and forget is great. No intervention from the …
IDrive Online Backup and Object Storage e2
Chose IDrive Online Backup and Object Storage e2
I started with CrashPlan for a couple of years, but they became more expensive and ultimately dropped support for Linux systems, at least at the level that I needed support (backup of a single, multi-TB computer).
Chose IDrive Online Backup and Object Storage e2
Cost, Versioning, Real-time changes
Top Pros
Top Cons
Features
CrashPlanIDrive Online Backup and Object Storage e2
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
CrashPlan
-
Ratings
IDrive Online Backup and Object Storage e2
9.2
64 Ratings
9% above category average
Versioning00 Ratings8.949 Ratings
Video files00 Ratings9.150 Ratings
Audio files00 Ratings9.046 Ratings
Document collaboration00 Ratings10.03 Ratings
Access control00 Ratings9.26 Ratings
File search00 Ratings8.753 Ratings
Device sync00 Ratings9.158 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
CrashPlan
-
Ratings
IDrive Online Backup and Object Storage e2
8.8
60 Ratings
2% above category average
User and role management00 Ratings8.649 Ratings
File organization00 Ratings8.858 Ratings
Device management00 Ratings8.957 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
CrashPlan
-
Ratings
IDrive Online Backup and Object Storage e2
9.0
65 Ratings
6% above category average
Performance00 Ratings8.863 Ratings
Reliability00 Ratings9.261 Ratings
Storage Reports00 Ratings9.057 Ratings
Best Alternatives
CrashPlanIDrive Online Backup and Object Storage e2
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.6 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrashPlanIDrive Online Backup and Object Storage e2
Likelihood to Recommend
8.9
(83 ratings)
8.9
(67 ratings)
Likelihood to Renew
9.9
(2 ratings)
9.1
(2 ratings)
Usability
9.8
(3 ratings)
8.2
(1 ratings)
Support Rating
5.0
(8 ratings)
9.1
(5 ratings)
Implementation Rating
9.7
(2 ratings)
5.5
(1 ratings)
User Testimonials
CrashPlanIDrive Online Backup and Object Storage e2
Likelihood to Recommend
CrashPlan
Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
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IDrive
It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
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Pros
CrashPlan
  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
Read full review
IDrive
  • Super easy to download, setup, set preferences and key account settings.
  • The first back-up took all night, but after that the back-ups are quick, seamless, and always on-time per my preferernces.
  • I love the confirmations and details on each and every back-up start-up and completion. Very informative and reassuring.
  • Very easy to get back anything that I may forgotten to save or replace during the work.
  • Can't think of anything negative at this time! Thank you IDrive!
Read full review
Cons
CrashPlan
  • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
  • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
  • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
  • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
  • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
  • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
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IDrive
  • It is becomes painfully slow for its unlimited backup when most of the users who use it for long time even for a month. This should be improved.
  • There are not many options on the IDrive to select the "AUX" menu, I'm experiencing this problem with my newly bought second hand BMW 3 series E90 32i, 2010 model. There is not external devices alternative for me.
  • Restoring an older version of a file is the hardest stuffs for me
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Likelihood to Renew
CrashPlan
No other product works as well.
Read full review
IDrive
It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
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Usability
CrashPlan
Overall, it is simple to use, lightweight, and effective.
Read full review
IDrive
The desktop interface seems intuitive to work with.
Read full review
Support Rating
CrashPlan
Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
Read full review
IDrive
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
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Implementation Rating
CrashPlan
Very easy to follow the install guide.
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IDrive
Did not participate in the implementation.
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Alternatives Considered
CrashPlan
Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
Read full review
IDrive
I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
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Return on Investment
CrashPlan
  • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
  • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
  • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
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IDrive
  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
Read full review
ScreenShots

IDrive Online Backup and Object Storage e2 Screenshots

Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360