Code42 CrashPlan vs. IDrive Online Backup and Object Storage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrashPlan
Score 8.7 out of 10
N/A
CrashPlan is a cloud backup solution from Code42 in Minneapolis, MN.
$6
per user/per month
IDrive Online Backup and Object Storage
Score 8.4 out of 10
N/A
IDrive is a versatile solution that allows users to back up an unlimited number of devices into one account, including PCs, Macs, mobile devices, and servers. IDrive offers backup plans for consumers, small businesses, and enterprises of any size, giving users peace of mind that their data is protected and recoverable at all times. IDrive offers many different plans for cloud or on-site backup including: -IDrive Personal -IDrive Team -IDrive Small Business -IDrive…
$99.50
per year One user, unlimited computers 5TB storage
Pricing
Code42 CrashPlanIDrive Online Backup and Object Storage
Editions & Modules
Standard
$6
per user/per month
Premium
$9
per user/per month
Enterprise
Contact sales team
IDrive Cloud to Cloud Backup
$20
per year per seat
IDrive e2
$20
per year
Personal
$99.50
per year 1 user
IDrive 360 EndPoint
$99.50
per year 5 computers
IDrive Team
$99.50
per year
IDrive Business
$99.50
per year
Offerings
Pricing Offerings
CrashPlanIDrive Online Backup and Object Storage
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint
More Pricing Information
Community Pulse
Code42 CrashPlanIDrive Online Backup and Object Storage
Considered Both Products
CrashPlan
Chose Code42 CrashPlan
The deduplication feature and continuous backup puts this application ahead of others. The ability to prevent users from deleting files from backups is another feature that was attractive for our management and legal team. Set and forget is great. No intervention from the …
IDrive Online Backup and Object Storage
Chose IDrive Online Backup and Object Storage
I started with CrashPlan for a couple of years, but they became more expensive and ultimately dropped support for Linux systems, at least at the level that I needed support (backup of a single, multi-TB computer).
Top Pros
Top Cons
Features
Code42 CrashPlanIDrive Online Backup and Object Storage
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Code42 CrashPlan
-
Ratings
IDrive Online Backup and Object Storage
8.7
40 Ratings
4% above category average
Versioning00 Ratings8.630 Ratings
Video files00 Ratings8.329 Ratings
Audio files00 Ratings8.127 Ratings
Document collaboration00 Ratings10.03 Ratings
Access control00 Ratings9.26 Ratings
File search00 Ratings8.231 Ratings
Device sync00 Ratings8.635 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Code42 CrashPlan
-
Ratings
IDrive Online Backup and Object Storage
8.1
36 Ratings
5% below category average
User and role management00 Ratings8.131 Ratings
File organization00 Ratings8.335 Ratings
Device management00 Ratings8.034 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Code42 CrashPlan
-
Ratings
IDrive Online Backup and Object Storage
8.4
42 Ratings
0% above category average
Performance00 Ratings8.240 Ratings
Reliability00 Ratings8.739 Ratings
Storage Reports00 Ratings8.436 Ratings
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Code42 CrashPlanIDrive Online Backup and Object Storage
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Score 9.4 out of 10
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Score 9.8 out of 10
Druva Data Resiliency Cloud
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Enterprises
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Score 9.8 out of 10
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User Ratings
Code42 CrashPlanIDrive Online Backup and Object Storage
Likelihood to Recommend
8.8
(83 ratings)
8.1
(43 ratings)
Likelihood to Renew
9.9
(2 ratings)
9.1
(2 ratings)
Usability
9.8
(3 ratings)
8.2
(1 ratings)
Support Rating
5.0
(8 ratings)
9.1
(5 ratings)
Implementation Rating
9.7
(2 ratings)
5.5
(1 ratings)
User Testimonials
Code42 CrashPlanIDrive Online Backup and Object Storage
Likelihood to Recommend
Code42
Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
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IDrive
It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
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Pros
Code42
  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
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IDrive
  • Super easy to download, setup, set preferences and key account settings.
  • The first back-up took all night, but after that the back-ups are quick, seamless, and always on-time per my preferernces.
  • I love the confirmations and details on each and every back-up start-up and completion. Very informative and reassuring.
  • Very easy to get back anything that I may forgotten to save or replace during the work.
  • Can't think of anything negative at this time! Thank you IDrive!
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Cons
Code42
  • The Code42 program installed on your computer is Java-based vs. a native application. While this makes development for Code42 easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
  • While this was also in the Pros category - Code42 is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up Code42 isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
  • The Code42 desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
  • Perhaps one of the biggest downsides to Code42 is its price - at $10/month/computer Code42 is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, Code42 (Crashplan at the time) discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with Code42 was effectively doubled for the same feature set.
  • Along with the previous example, before Crashplan became Code42, Crashplan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
  • While the backup service provided by Code42 are still first in class, the above two controversial changes have broken some trust between Code42 and its clients.
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IDrive
  • It is becomes painfully slow for its unlimited backup when most of the users who use it for long time even for a month. This should be improved.
  • There are not many options on the IDrive to select the "AUX" menu, I'm experiencing this problem with my newly bought second hand BMW 3 series E90 32i, 2010 model. There is not external devices alternative for me.
  • Restoring an older version of a file is the hardest stuffs for me
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Likelihood to Renew
Code42
No other product works as well.
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IDrive
It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
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Usability
Code42
Overall, it is simple to use, lightweight, and effective.
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IDrive
The desktop interface seems intuitive to work with.
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Support Rating
Code42
Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
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IDrive
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
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Implementation Rating
Code42
Very easy to follow the install guide.
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IDrive
Did not participate in the implementation.
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Alternatives Considered
Code42
Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Code42 Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up Code42 CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the Code42 CrashPlan solution with my experience with it, in places like these where every dollar mattered.
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IDrive
I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
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Return on Investment
Code42
  • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
  • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
  • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
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IDrive
  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
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ScreenShots

IDrive Online Backup and Object Storage Screenshots

Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360