Code42 CrashPlan vs. Veeam Backup for Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrashPlan
Score 8.8 out of 10
N/A
CrashPlan is a cloud backup solution from Code42 in Minneapolis, MN.
$6
per user/per month
Veeam Backup for Microsoft 365
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam® Backup for Microsoft Office 365 eliminates the risk of losing access and control over Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams — so that data is always protected and accessible.
$1.70
per month per user
Pricing
Code42 CrashPlanVeeam Backup for Microsoft 365
Editions & Modules
Standard
$6
per user/per month
Premium
$9
per user/per month
Enterprise
Contact sales team
Veeam Backup for Microsoft 365
$1.70
per month per user
Offerings
Pricing Offerings
CrashPlanVeeam Backup for Microsoft 365
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact your partner for detailed pricing and quotes. If you do not have a partner, you can find a reseller or contact sales for assistance.
More Pricing Information
Community Pulse
Code42 CrashPlanVeeam Backup for Microsoft 365
Top Pros
Top Cons
Features
Code42 CrashPlanVeeam Backup for Microsoft 365
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Code42 CrashPlan
-
Ratings
Veeam Backup for Microsoft 365
8.3
26 Ratings
7% below category average
Management dashboard00 Ratings8.526 Ratings
Retention options00 Ratings8.326 Ratings
Encryption00 Ratings8.223 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Code42 CrashPlan
-
Ratings
Veeam Backup for Microsoft 365
7.8
23 Ratings
2% above category average
Operational reporting and analytics00 Ratings7.023 Ratings
Malware protection00 Ratings7.815 Ratings
Ransomware Recovery00 Ratings8.62 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Code42 CrashPlan
-
Ratings
Veeam Backup for Microsoft 365
8.3
25 Ratings
1% above category average
SaaS Product Integration00 Ratings7.519 Ratings
Multiple Data Restoration Options00 Ratings8.825 Ratings
Data Auditing and Search00 Ratings8.022 Ratings
Data Storage in the Cloud or On-Premises00 Ratings8.823 Ratings
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Code42 CrashPlanVeeam Backup for Microsoft 365
Small Businesses
Carbonite Safe
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Score 10.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.2 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.2 out of 10
Spanning Backup for Office 365
Spanning Backup for Office 365
Score 9.9 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.2 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Code42 CrashPlanVeeam Backup for Microsoft 365
Likelihood to Recommend
8.9
(83 ratings)
8.9
(163 ratings)
Likelihood to Renew
9.9
(2 ratings)
8.9
(6 ratings)
Usability
9.8
(3 ratings)
9.0
(163 ratings)
Support Rating
5.0
(15 ratings)
8.7
(215 ratings)
Implementation Rating
9.7
(4 ratings)
8.9
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Code42 CrashPlanVeeam Backup for Microsoft 365
Likelihood to Recommend
Code42
Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
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Veeam Software
This is the most advanced product for backing Microsoft 365 data from my experience. It is easy to deploy and learn how it works in an organization. The proactive customer support team responds quickly to customer requests. It is efficiently suited in data protection for any industrial purpose. Employees operating from remote areas can easily access data updates from our website. The automatic data backup has saved the organization from losing critical information.
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Pros
Code42
  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
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Veeam Software
  • My CFO seemed to have lost a whole year of important emails. I simply restored them to his mailbox in a matter of minutes.
  • An employee left the company but an issue came up with a quote this person sent out. I could search his mailbox and got the quote as well as all communications from that customer.
  • It is nice to be able to search emails in various mailboxes without disturbing the user.
  • It is also nice to go back in time. Say they deleted those emails last month I can go back years if needed.
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Cons
Code42
  • The Code42 program installed on your computer is Java-based vs. a native application. While this makes development for Code42 easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
  • While this was also in the Pros category - Code42 is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up Code42 isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
  • The Code42 desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
  • Perhaps one of the biggest downsides to Code42 is its price - at $10/month/computer Code42 is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, Code42 (Crashplan at the time) discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with Code42 was effectively doubled for the same feature set.
  • Along with the previous example, before Crashplan became Code42, Crashplan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
  • While the backup service provided by Code42 are still first in class, the above two controversial changes have broken some trust between Code42 and its clients.
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Veeam Software
  • Veeam Backup for Microsoft 365 isn't 'multi geo' aware - this means we have to manually select resources to back up depending on their geo-location.
  • Veeam Backup for Microsoft 365 doesn't backup Private Channels users create in a Team - there are workarounds for this but it would be nice if this just worked.
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Likelihood to Renew
Code42
No other product works as well.
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Veeam Software
Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
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Usability
Code42
Overall, it is simple to use, lightweight, and effective.
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Veeam Software
Because both the initial installation and normal management are very simple. The administrative interface is very intuitive and it is possible to manage everything with a few simple clicks. Anche se non sei in sede è possibile guidare gli utenti nel processo di recupero in autonomia degli elementi della propria cassetta postale.
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Support Rating
Code42
Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
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Veeam Software
I have never come across an issue where I needed to reach out to Veeam Backup for Microsoft 365 support in the past. Given how easy my experience was setting up the software, configuring it, and ease of use I assume the customer support will be just as easy to utilize.
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Implementation Rating
Code42
Very easy to follow the install guide.
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Veeam Software
Would have marked a 10 but the storage in AWS was very complicated. Would be nice to have more help/guidance connecting to external storage.
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Alternatives Considered
Code42
Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Code42 Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up Code42 CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the Code42 CrashPlan solution with my experience with it, in places like these where every dollar mattered.
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Veeam Software
I love how I safely backup all my organization data, Office 365 documents from Microsoft Exchange online, SharePoint Online, it seems to work well with on-premises, cloud and hybrid deployments. I also like how easy to connect to 0365 and start running the backup effectively. The UI is great and user friendly. Phenomenal Support Team.
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Return on Investment
Code42
  • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
  • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
  • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
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Veeam Software
  • We retained a client who didn't want to rely on local backups for their tax retention
  • Our tax retention records are also backup to AWS, so there's that
  • We are certain that our clients are fully protected against ransomware or in case of mailbox removal by accident
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ScreenShots

Veeam Backup for Microsoft 365 Screenshots

Screenshot of Create a backup of your Microsoft 365 Exchange Online, SharePoint, OneDrive for Business and Teams data. Schedule jobs to run when you want, as often as you wantScreenshot of Leverage advanced search capabilities and flexible recovery and export options to perform eDiscovery on Microsoft 365 mailboxes, emails, files or sites — just as easily as you would with a traditional on-premises data backupScreenshot of Easily restore Microsoft 365 Exchange Online, SharePoint, OneDrive for Business and Teams data from a Veeam backup. With Veeam, you get the power of choice, with over 25 ways to restore from Office 365 backups to meet the specific recovery needs of your business