CrashPlan vs. Veeam Backup for Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrashPlan
Score 8.4 out of 10
N/A
CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.
$2.99
per month
Veeam Backup for Microsoft 365
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam® Backup for Microsoft Office 365 eliminates the risk of losing access and control over Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams — so that data is always protected and accessible.
$1.80
per month per user
Pricing
CrashPlanVeeam Backup for Microsoft 365
Editions & Modules
CrashPlan Essential
$2.99
per month
CrashPlan Professional
$88
per year
CrashPlan Enterprise
$108
per year
Veeam Backup for Microsoft 365
$1.80
per month per user
Veeam Backup for Microsoft 365 Community Edition
Free
BaaS for Microsoft 365
Contact Sales
Offerings
Pricing Offerings
CrashPlanVeeam Backup for Microsoft 365
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact your partner for detailed pricing and quotes. If you do not have a partner, you can find a reseller or contact sales for assistance.
More Pricing Information
Community Pulse
CrashPlanVeeam Backup for Microsoft 365
Top Pros
Top Cons
Features
CrashPlanVeeam Backup for Microsoft 365
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
CrashPlan
-
Ratings
Veeam Backup for Microsoft 365
8.8
78 Ratings
2% below category average
Management dashboard00 Ratings8.775 Ratings
Retention options00 Ratings9.077 Ratings
Encryption00 Ratings8.769 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
CrashPlan
-
Ratings
Veeam Backup for Microsoft 365
8.5
69 Ratings
1% below category average
Operational reporting and analytics00 Ratings8.066 Ratings
Malware protection00 Ratings8.143 Ratings
Ransomware Recovery00 Ratings9.333 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
CrashPlan
-
Ratings
Veeam Backup for Microsoft 365
8.8
66 Ratings
0% below category average
SaaS Product Integration00 Ratings7.747 Ratings
Multiple Data Restoration Options00 Ratings9.463 Ratings
Data Auditing and Search00 Ratings8.857 Ratings
Data Storage in the Cloud or On-Premises00 Ratings9.560 Ratings
Best Alternatives
CrashPlanVeeam Backup for Microsoft 365
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.6 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Spanning Backup
Spanning Backup
Score 9.5 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrashPlanVeeam Backup for Microsoft 365
Likelihood to Recommend
8.9
(83 ratings)
9.1
(214 ratings)
Likelihood to Renew
9.9
(2 ratings)
9.1
(7 ratings)
Usability
9.8
(3 ratings)
8.9
(214 ratings)
Support Rating
5.0
(8 ratings)
8.9
(210 ratings)
Implementation Rating
9.7
(2 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
CrashPlanVeeam Backup for Microsoft 365
Likelihood to Recommend
CrashPlan
Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
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Veeam Software
Users who accidentally deleted databases stored in their OneDrive were not able to recover them via Microsoft backup, so I used Veeam backup for Office 365 to recover the files needed for an important project. Veeam for Office 365 is great, and it is easy to recover lost Microsoft Teams files in a meeting.
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Pros
CrashPlan
  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
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Veeam Software
  • My CFO seemed to have lost a whole year of important emails. I simply restored them to his mailbox in a matter of minutes.
  • An employee left the company but an issue came up with a quote this person sent out. I could search his mailbox and got the quote as well as all communications from that customer.
  • It is nice to be able to search emails in various mailboxes without disturbing the user.
  • It is also nice to go back in time. Say they deleted those emails last month I can go back years if needed.
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Cons
CrashPlan
  • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
  • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
  • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
  • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
  • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
  • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
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Veeam Software
  • Veeam Backup for Microsoft 365 isn't 'multi geo' aware - this means we have to manually select resources to back up depending on their geo-location.
  • Veeam Backup for Microsoft 365 doesn't backup Private Channels users create in a Team - there are workarounds for this but it would be nice if this just worked.
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Likelihood to Renew
CrashPlan
No other product works as well.
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Veeam Software
Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
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Usability
CrashPlan
Overall, it is simple to use, lightweight, and effective.
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Veeam Software
The functionality is very intuitive and easy to understand how to use the product. If anything, the information presented could be a little more verbose. I feel like it is lacking in the amount of information being shared regarding the backups compared to other products like Veeam Backup and Recovery.
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Support Rating
CrashPlan
Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
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Veeam Software
Even though we are a small non-profit, support has always been there for help when needed. They are responsive and knowledgeable. If there are any shortcomings from Veeam for support, it is entirely on our end. With a small IT department, we easily get backlogged with projects.
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Implementation Rating
CrashPlan
Very easy to follow the install guide.
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Veeam Software
Would have marked a 10 but the storage in AWS was very complicated. Would be nice to have more help/guidance connecting to external storage.
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Alternatives Considered
CrashPlan
Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
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Veeam Software
As I stated earlier, Veeam is a great solution that just works and isn’t super expensive like with Rubrik, Cohesity etc. however it is bring your own storage. Whether that’s disk or cloud. However as a result it doesn’t have quite as many add one and features as those other products. But it does backup great.
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Return on Investment
CrashPlan
  • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
  • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
  • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
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Veeam Software
  • We use this tool to store our most sensitive Data safely where it's easy to get access while even offline mode.
  • Streamlines our off boarding process for data retention by leveraging Veeam Backup for Microsoft 365.
  • Flexible data storage either onsite or in the cloud. Which is very cost effective.
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ScreenShots

Veeam Backup for Microsoft 365 Screenshots

Screenshot of backup creation for Microsoft 365 Exchange Online, SharePoint, OneDrive for Business and Teams data. Jobs can be scheduled to run when and as often as desired.Screenshot of advanced search capabilities and flexible recovery and export options to perform eDiscovery on Microsoft 365 mailboxes, emails, files or sites — as easily as one would with a traditional on-premises data backupScreenshot of restoration of Microsoft 365 Exchange Online, SharePoint, OneDrive for Business and Teams data from a Veeam backup. Veeam offers over 25 ways to restore from Office 365 backups to meet the specific recovery needs of any business