Acronis Cyber Protect vs. CrashPlan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Cyber Protect
Score 6.7 out of 10
N/A
Acronis Cyber Protect helps you safeguard your data from various threats while natively integrating your data protection and cybersecurity.
$85
per year
CrashPlan
Score 8.4 out of 10
N/A
CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.
$2.99
per month
Pricing
Acronis Cyber ProtectCrashPlan
Editions & Modules
Acronis Cyber Protect
$85
per year
Acronis Cyber Protect
$85
per year
CrashPlan Essential
$2.99
per month
CrashPlan Professional
$88
per year
CrashPlan Enterprise
$108
per year
Offerings
Pricing Offerings
Acronis Cyber ProtectCrashPlan
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Cyber ProtectCrashPlan
Considered Both Products
Acronis Cyber Protect
Chose Acronis Cyber Protect
We found the pricing, pre-sales technical support, customer service, billing, and post-sales technical support to be above par as compared to almost all other enterprise backup solutions. Some were equal or better in one or more areas, but no one had as high of marks as Acronis …
Chose Acronis Cyber Protect
Acronis was recommended by out external IT company and was the perfect combination of cost and features.
Chose Acronis Cyber Protect
We tried with pixie boot and a couple others which will remain nameless. Every time Acronis shines in the speed and efficiency tests. Some of the other software take anywhere from 3 - 5 hours PER machines where as sometimes Acronis has taken as little as 15 minutes.
CrashPlan
Chose CrashPlan
I like Crashplan's centralized nature and flexibility with support for all platforms. Their support has been the best of all other competitors' solutions.
Chose CrashPlan
We selected CrashPlan because of my personal experiences with the company. I had had CrashPlan in the home for the past 3 years before being implemented at D+H. We looked at a couple others and none came close to the user experience and the admin tools available to support the …
Chose CrashPlan
Continuous backup, in house sever, centralized management
Top Pros
Top Cons
Features
Acronis Cyber ProtectCrashPlan
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Cyber Protect
4.7
25 Ratings
58% below category average
CrashPlan
-
Ratings
Universal recovery1.023 Ratings00 Ratings
Instant recovery1.022 Ratings00 Ratings
Recovery verification1.022 Ratings00 Ratings
Business application protection1.021 Ratings00 Ratings
Multiple backup destinations7.022 Ratings00 Ratings
Incremental backup identification10.023 Ratings00 Ratings
Backup to the cloud7.015 Ratings00 Ratings
Deduplication and file compression6.015 Ratings00 Ratings
Snapshots8.619 Ratings00 Ratings
Flexible deployment3.011 Ratings00 Ratings
Management dashboard2.016 Ratings00 Ratings
Platform support6.016 Ratings00 Ratings
Retention options2.015 Ratings00 Ratings
Encryption9.412 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Cyber Protect
1.0
1 Ratings
156% below category average
CrashPlan
-
Ratings
Continuous data protection1.01 Ratings00 Ratings
Replication1.01 Ratings00 Ratings
Operational reporting and analytics1.01 Ratings00 Ratings
Best Alternatives
Acronis Cyber ProtectCrashPlan
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.7 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.7 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Cyber ProtectCrashPlan
Likelihood to Recommend
3.8
(48 ratings)
8.9
(83 ratings)
Likelihood to Renew
9.1
(2 ratings)
9.9
(2 ratings)
Usability
3.0
(4 ratings)
9.8
(3 ratings)
Support Rating
1.1
(5 ratings)
5.0
(8 ratings)
Implementation Rating
9.1
(1 ratings)
9.7
(2 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.5
(26 ratings)
-
(0 ratings)
User Testimonials
Acronis Cyber ProtectCrashPlan
Likelihood to Recommend
Acronis
If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Read full review
CrashPlan
Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
Read full review
Pros
Acronis
  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Read full review
CrashPlan
  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
Read full review
Cons
Acronis
  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Read full review
CrashPlan
  • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
  • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
  • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
  • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
  • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
  • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
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Likelihood to Renew
Acronis
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Read full review
CrashPlan
No other product works as well.
Read full review
Usability
Acronis
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Read full review
CrashPlan
Overall, it is simple to use, lightweight, and effective.
Read full review
Support Rating
Acronis
I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
Read full review
CrashPlan
Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
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Implementation Rating
Acronis
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
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CrashPlan
Very easy to follow the install guide.
Read full review
Alternatives Considered
Acronis
We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
Read full review
CrashPlan
Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
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Contract Terms and Pricing Model
Acronis
I would love it if they offered better cloud space pricing or even "unlimited"
Read full review
CrashPlan
No answers on this topic
Scalability
Acronis
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
Read full review
CrashPlan
No answers on this topic
Return on Investment
Acronis
  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
Read full review
CrashPlan
  • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
  • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
  • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
Read full review
ScreenShots