What users are saying about
128 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Code42 (formerly CrashPlan)

Code42 is great for individuals or small businesses who want to run large/unlimited backups at a low cost. The price coupled with great customer service make this a company I hope to stick with for a very long time. Be prepared for large backups to take a good deal of time to complete (though this will also vary dependent on your internet connection). If you find the desktop client to be underwhelming or confusing, just chat with an agent to resolve your issue
Liz Wade | TrustRadius Reviewer

Tresorit

Good scenario: Wanting to have your files stored by an independent group that specializes in secure file storage. The ability to have files stored on servers that are not domestic is a big plus too. We had issues in the past with a solution that went down when the US AWS East Coast servers had an issue; Tresorit is insulated from these problems and appears to handle load balancing as well. Not good scenario: If you want to have outside parties, upload files/share files with you within your Tresorit environment. There is no way of doing this, and this is a real operational problem.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Code42 (formerly CrashPlan)
Tresorit
4.7
Video files
Code42 (formerly CrashPlan)
Tresorit
2.0
Audio files
Code42 (formerly CrashPlan)
Tresorit
2.0
Document collaboration
Code42 (formerly CrashPlan)
Tresorit
2.0
Access control
Code42 (formerly CrashPlan)
Tresorit
2.0
File search
Code42 (formerly CrashPlan)
Tresorit
10.0
Device sync
Code42 (formerly CrashPlan)
Tresorit
10.0

Cloud Storage Security & Administration

Code42 (formerly CrashPlan)
Tresorit
7.7
User and role management
Code42 (formerly CrashPlan)
Tresorit
9.0
File organization
Code42 (formerly CrashPlan)
Tresorit
5.0
Device management
Code42 (formerly CrashPlan)
Tresorit
9.0

Cloud Storage Platform

Code42 (formerly CrashPlan)
Tresorit
8.0
Performance
Code42 (formerly CrashPlan)
Tresorit
6.0
Reliability
Code42 (formerly CrashPlan)
Tresorit
10.0

Pros

Code42 (formerly CrashPlan)

  • Code42 is an extremely powerful and flexible backup program with multiple options of what files to backup, how often to back them up, how much CPU should be used during backup operations (both when a user is present and away), how much bandwidth should be used during backup (again both while a user is present and away), and a multitude of other options.
  • Unlike a number of other cloud-based backup services, Code42 can backup network drives (such as those from a Synology NAS) - this makes setting up a backup system a lot more simple and cost-effective, as you can connect multiple network drives to a single computer - and backup both that computer and the attached network drives.
  • Code42 keeps your backup history indefinitely. This means that if you delete a file, a year goes by, and you need to recover that file, you can use Code42 to do that. Most other cloud-based backup services only keep history for around 30 days before deleting them from the backup archive.
  • Another powerful feature, Code42 allows you to not only back up to the CrashPlan Central cloud, but also to an external drive or network drive. Essentially, you can use Code42 as an all-in-one backup solution for both local and cloud backups. The local backups are heavily compressed with data deduplication to save space on the backup destination, thus allowing you to keep a long history of backups.
  • The cloud-based backups can be heavily encrypted with a custom made encryption key that even Code42 can't recover.
Aaron Pinsker | TrustRadius Reviewer

Tresorit

  • Support
  • Secure Storage
Anonymous | TrustRadius Reviewer

Cons

Code42 (formerly CrashPlan)

  • The first backup is taxing on the system. Some users report that their computers become almost useless. You can set maximum usage and idle time usage parameters but the original backup is still time and resource consuming. Be prepared.
  • The initial setup is lengthy and confusing. If it weren't for the walkthrough with the technical support administrator, I would never have attempted it.
  • Feedback from the admin portal is non-existent. We had multiple systems whose backups wouldn't start and finally realized, through other means, that we were out of licenses.
  • Users can stop and disable the service.
Kenneth Hess | TrustRadius Reviewer

Tresorit

  • Shared Folders with outside guests, to collaborate with them (collect uploads).
  • Removal of data-cap on file size, and right now, there is one, and it's an issue when storing rich media (such as startup pitch videos, etc.).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.9
Based on 2 answers
No other product works as well.
Clifford Goeke | TrustRadius Reviewer

Tresorit

No score
No answers yet
No answers on this topic

Usability

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.8
Based on 3 answers
Everything is great except support for desktop and Mobile Safari browsers
Nathan McQuillen | TrustRadius Reviewer

Tresorit

No score
No answers yet
No answers on this topic

Support Rating

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 7.7
Based on 8 answers
The good news is that we have not had a need for very much support at all from CrashPlan Pro; however, their support model while adequate does not set them apart from other vendors. CrashPlan Pro has sufficient and adequate support but is not always the easiest to use or find what you are looking for.
David White | TrustRadius Reviewer

Tresorit

Tresorit 9.0
Based on 1 answer
Exceptionally responsive. This is something we needed from our storage provider. We are continuously accessing the information, and downtime or technical issues would be and are unacceptable. We have had no downtime issues so far, and Support has been responsive to us whenever needed. Exactly what we needed from their service.
Anonymous | TrustRadius Reviewer

Implementation Rating

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.7
Based on 2 answers
Very easy to follow the install guide.
Michael Stepetic | TrustRadius Reviewer

Tresorit

No score
No answers yet
No answers on this topic

Alternatives Considered

Code42 (formerly CrashPlan)

We compared CrashPlan with other choices and they were either too expensive or didn't have the backup capacity we required at the time. For lack of a better solution, we were very close to signing with Mozy, and this was years ago when CrashPlan was still a new player in the market. I found them at the eleventh hour and started the product comparison. Mozy couldn't offer us unlimited storage space and when we found that CrashPlan could, it was almost a no-brainer. Carbonite was a close contender as well, but if I recall correctly, they didn't offer enterprise level pricing that we were looking for (note, this was years ago and their current offerings may be different).
Alan Richtmyer | TrustRadius Reviewer

Tresorit

Secure and independently operated. We selected Tresorit for its secure file storage capabilities that the other services (except SpiderOak) did not provide. Tresorit is a zero-knowledge system, which gives us a lot of comforts when it comes to secure data storage. SpiderOak was a close alternative, but they have been in continuous development to provide competitive features, and still haven't provided what we needed (SpiderOak has promised features for several years at this point).
Anonymous | TrustRadius Reviewer

Return on Investment

Code42 (formerly CrashPlan)

  • The licensing cost is negligible on our budget, but the return and peace of mind is significant. It has already saved our butts against ransomware viruses and we've lost data in natural disasters before - now we're prepared if it happens again!
Leora &quot;Sparky&quot; Thomas | TrustRadius Reviewer

Tresorit

  • Ensures our business is able to remain operational.
  • Provides comfort on data security and compliance.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Code42 (formerly CrashPlan)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Code42 (formerly CrashPlan) Editions & Modules

Additional Pricing Details

Tresorit

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tresorit Editions & Modules

Edition
Business11.51
Solo$231
Premium9.51
Small Business18.51
  1. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Code42 (formerly CrashPlan)
8.8
Tresorit
9.0

Likelihood to Renew

Code42 (formerly CrashPlan)
9.9
Tresorit

Usability

Code42 (formerly CrashPlan)
9.8
Tresorit

Support Rating

Code42 (formerly CrashPlan)
7.7
Tresorit
9.0

Implementation Rating

Code42 (formerly CrashPlan)
9.7
Tresorit

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