What users are saying about
12 Ratings
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Score 7.6 out of 100
20 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Cofense PhishMe

Cofense PhishMe sure is a good solution for a global company. For a smaller locally-operated company, you may do well with an internal solution to send simulated emails and collect user feedback, but you'll have to operate it, maintain it, come up with email designs, etc. Cofense already has plenty of emails available and in multiple languages what saves a lot of time. You can also use their benchmarks to compare to their customer base or your industry as well as information (knowledge and experience) they have from other customers.
Anonymous | TrustRadius Reviewer

FireEye Security Suite

FireEye is the obvious solution if a company is having trouble with threats getting in via mail attachments. We use Office 365 and initially subscribed to their attachment scanning product. Users immediately started complaining it would take a minimum of 3 minutes and sometimes as long as 12 hours to receive their attachments. This rate of time was unacceptable. So we did a POC with FireEye and immediately saw that attachments were processed on average in 30 seconds but at the most, around 1.5 minutes. We were convinced after that.
Anonymous | TrustRadius Reviewer

Pros

Cofense PhishMe

  • PhishMe scenarios are based on real-world examples of malicious email reported through one of their other product offerings; Phishing Defense Center (PDC)
  • Scenarios have the ability to be easily customized and changed to suit the needs of your own organization to make them more relevant. This increases the chance of a click or attachment opening providing a teachable moment with more users.
  • Console is easy to navigate and use for all levels of technical ability. Not everyone on our team is technically inclined, however, the interface is easy to understand and obtain information from allowing everyone who uses it to be comfortable.
  • Reporting capabilities from completed scenarios is quite good as long as you provide the detail on users during initial import or sync.
Anonymous | TrustRadius Reviewer

FireEye Security Suite

  • Deployment is fast and efficient with multiple architectural models.
  • Fireeye support has been great, quickly responding to issues and remaining very helpful.
  • The information afforded through NX, HX, and EX greatly improve our ability to triage and respond to threats of all sizes.
Anonymous | TrustRadius Reviewer

Cons

Cofense PhishMe

  • Does not integrate with Active Directory. You either have to upload a spreadsheet of users or utilize their recipient generator. Would be nice to have an API with AD.
  • Doesn't allow us to spoof legitimate companies. The bad actors do this and other phishing platforms allow this as well. Cofense is legally scared to allow spoofing.
Anonymous | TrustRadius Reviewer

FireEye Security Suite

  • Hard to configure
  • Needs more tools to analyze incidents
  • All modules need to be connected to each other
Anonymous | TrustRadius Reviewer

Usability

Cofense PhishMe

Cofense PhishMe 10.0
Based on 1 answer
You click one button and it does the rest of the work.
Ryan Fultz | TrustRadius Reviewer

FireEye Security Suite

No score
No answers yet
No answers on this topic

Support Rating

Cofense PhishMe

Cofense PhishMe 7.9
Based on 2 answers
They are very quick to respond. They solve about 80% of our issues. Not really a good rating for their support. Would love to see them solve 100% of our tickets.
Anonymous | TrustRadius Reviewer

FireEye Security Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Cofense PhishMe

We haven't used another provider. However, we used our internal phishing simulation solution prior to contracting Cofense. The internal solution gives you more flexibility (you can send emails to any domain and can impersonate any company) but you'd be missing the Reporter button, professional service, multilingual material, comparison to and lessons learned from other customers, benchmarks, email templates.
Anonymous | TrustRadius Reviewer

FireEye Security Suite

Advanced Threat Protection, or ATP in Office 365 was awful. Some attachments wouldn't be delivered at all while others took minutes and sometimes hours to be delivered after being scanned. It was causing us to lose business. FireEye processes attachments in less than 60 seconds in most cases. We now have buy in from employees to scan attachments since it's hardly noticeable to them
Anonymous | TrustRadius Reviewer

Return on Investment

Cofense PhishMe

  • Reduced click rate on phishing campaigns from 40% to below 10% in a few months.
  • Increased phishing reporting by over 400%.
Anonymous | TrustRadius Reviewer

FireEye Security Suite

  • Stronger security posture
  • Faster security event response times
  • Global deployment can be difficult as hardware may not be be available in remote locations.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cofense PhishMe

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

FireEye Security Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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