What users are saying about
2 Ratings
4 Ratings
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Score 8.4 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Cofense Triage

Cofense Triage is well suited for an environment where employees have been trained to report suspected phishing emails. If they start doing this, it will be easy for analysts to get inundated with emails that need to be investigated. Triage helps to group similar reported emails and those groups can all be dealt with at once.
Anonymous | TrustRadius Reviewer

CylanceOPTICS

If you’re looking for a solution that enables mapping to maturity along with a specific framework and timeline, then Optics definitely makes that easier. If you have a small team and not a lot of spare time, then Optics may force some prioritization work on your team.
John Keenan | TrustRadius Reviewer

Feature Rating Comparison

Incident Response Platforms

Cofense Triage
8.2
CylanceOPTICS
9.2
Integration with Other Security Systems
Cofense Triage
8.2
CylanceOPTICS
8.0
Centralized Dashboard
Cofense Triage
7.3
CylanceOPTICS
10.0
Live Response for Rapid Remediation
Cofense Triage
9.1
CylanceOPTICS
10.0
Company-wide Incident Reporting
Cofense Triage
CylanceOPTICS
8.0
Attack Chain Visualization
Cofense Triage
CylanceOPTICS
10.0
Machine Learning to Prevent Incidents
Cofense Triage
CylanceOPTICS
9.0

Pros

Cofense Triage

  • Automatic categorization
  • Automatic responses
  • Makes analysis easier
Anonymous | TrustRadius Reviewer

CylanceOPTICS

  • Maps out solid template frameworks.
  • Makes reporting to executives easy to compile and understand.
John Keenan | TrustRadius Reviewer

Cons

Cofense Triage

  • UI has been updated so that fewer clicks are needed.
Anonymous | TrustRadius Reviewer

CylanceOPTICS

  • The playbooks are a bit tedious and hard to understand.
  • The documentation appears somewhat lacking.
John Keenan | TrustRadius Reviewer

Support Rating

Cofense Triage

No score
No answers yet
No answers on this topic

CylanceOPTICS

CylanceOPTICS 6.0
Based on 1 answer
I haven’t seen that there is much support for it. It seems like a lot of trial and error is/will be involved.
John Keenan | TrustRadius Reviewer

Return on Investment

Cofense Triage

  • Saves time in analyzing reported phishing emails.
Anonymous | TrustRadius Reviewer

CylanceOPTICS

  • Addresses known gaps easily.
  • Quick to implement.
John Keenan | TrustRadius Reviewer

Screenshots

Pricing Details

Cofense Triage

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

CylanceOPTICS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cofense Triage
9.1
CylanceOPTICS
8.0

Support Rating

Cofense Triage
CylanceOPTICS
6.0

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