What users are saying about
3 Ratings
37 Ratings
3 Ratings
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Score 8.8 out of 100
37 Ratings
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Score 3.3 out of 100

Likelihood to Recommend

Cognito Forms

I would definitely recommend Cognito Forms to any colleague or business. I think it has the excellent capability of tracking things, simplifying a process, having a set process. Have everyone on board using the same forms or ways of transmitting information to one another. We will continue to use and find additional ways to utilized Cognito Forms.
Anonymous | TrustRadius Reviewer

Confirmit

They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Cognito Forms
9.5
Confirmit
7.7
Survey templates
Cognito Forms
9.5
Confirmit
7.6
Themes
Cognito Forms
9.5
Confirmit
7.6
Custom logo/branding
Cognito Forms
9.5
Confirmit
7.8

Survey Content

Cognito Forms
9.0
Confirmit
7.3
Changes to live survey
Cognito Forms
9.0
Confirmit
8.2
Question design help
Cognito Forms
9.0
Confirmit
6.0
Multiple question types
Cognito Forms
9.0
Confirmit
7.6

Survey Logic

Cognito Forms
8.0
Confirmit
7.3
Survey logic flexibility
Cognito Forms
8.0
Confirmit
7.3

Survey Reporting & Analytics

Cognito Forms
9.5
Confirmit
6.9
Response tracking
Cognito Forms
9.5
Confirmit
6.8
Data export
Cognito Forms
9.5
Confirmit
7.4
Standard reports
Cognito Forms
9.5
Confirmit
7.1
Custom reports
Cognito Forms
9.5
Confirmit
7.0
Analytics
Cognito Forms
9.5
Confirmit
6.3

Survey Administration & Security

Cognito Forms
9.0
Confirmit
7.6
Access controls
Cognito Forms
9.0
Confirmit
7.2
Compliance
Cognito Forms
9.0
Confirmit
7.9

Survey Distribution

Cognito Forms
9.5
Confirmit
6.5
Vendor-offered crowdsourcing
Cognito Forms
9.5
Confirmit
6.7
Respondent restrictions
Cognito Forms
9.5
Confirmit
6.3

Pros

Cognito Forms

  • Effective data management.
  • Extensive user accessibility in & out of house.
Brett Horton | TrustRadius Reviewer

Confirmit

  • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
  • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
  • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
Jason Fryer | TrustRadius Reviewer

Cons

Cognito Forms

  • I am happy with Cognito Forms. I have not found any issues.
Anonymous | TrustRadius Reviewer

Confirmit

  • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
  • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
  • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
Hector Gutierrez | TrustRadius Reviewer

Likelihood to Renew

Cognito Forms

No score
No answers yet
No answers on this topic

Confirmit

Confirmit 9.0
Based on 19 answers
From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
Juan Francisco Sanchez Cadena | TrustRadius Reviewer

Usability

Cognito Forms

No score
No answers yet
No answers on this topic

Confirmit

Confirmit 7.1
Based on 5 answers
Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
Hector Gutierrez | TrustRadius Reviewer

Support Rating

Cognito Forms

No score
No answers yet
No answers on this topic

Confirmit

Confirmit 8.0
Based on 3 answers
The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cognito Forms

No score
No answers yet
No answers on this topic

Confirmit

Confirmit 9.0
Based on 2 answers
Should let the professionals handle implementation, don't have only the operations team at your company do it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cognito Forms

I have also used Docu-sign a bit for similar data entry procedures when submitting applicants for financing and within our CRM. While Docu-sign works excellent, it is not as efficient as Cognito Forms and can prolong daily tasks creating some disconnect. Docu-sign is more useful for other tasks while Cognito Forms is pretty self-explanatory with its reports, data entry tasks, application submissions, and notification settings.
Brett Horton | TrustRadius Reviewer

Confirmit

Simply put, Confirmit was able to handle the requests our clients gave us. Some clients are fine with a very basic survey tool, but others want to control the look and feel down to a 'T', and Confirmit was one of the only programs that could accommodate the range of requests we received.
Salah Khoury | TrustRadius Reviewer

Return on Investment

Cognito Forms

  • A simplified process
  • Everything in one place
  • All associates using the same system.
Anonymous | TrustRadius Reviewer

Confirmit

  • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
  • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
Anonymous | TrustRadius Reviewer

Pricing Details

Cognito Forms

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confirmit

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cognito Forms
9.5
Confirmit
7.8

Likelihood to Renew

Cognito Forms
Confirmit
9.0

Usability

Cognito Forms
Confirmit
7.1

Support Rating

Cognito Forms
Confirmit
8.0

Implementation Rating

Cognito Forms
Confirmit
9.0

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