What users are saying about
3 Ratings
13 Ratings
3 Ratings
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Score 8.8 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Cognito Forms

I would definitely recommend Cognito Forms to any colleague or business. I think it has the excellent capability of tracking things, simplifying a process, having a set process. Have everyone on board using the same forms or ways of transmitting information to one another. We will continue to use and find additional ways to utilized Cognito Forms.
Anonymous | TrustRadius Reviewer

SoGoSurvey

SoGoSurvey is more robust than any other survey software I have used. Comparing it to SurveyMonkey and other similar tools is not possible because it is such a robust tool. Where it falls short is on multi-media management, where a user might want to insert an image, video, gif, etc. into the survey.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Cognito Forms
9.5
SoGoSurvey
Survey templates
Cognito Forms
9.5
SoGoSurvey
Themes
Cognito Forms
9.5
SoGoSurvey
Custom logo/branding
Cognito Forms
9.5
SoGoSurvey

Survey Content

Cognito Forms
9.0
SoGoSurvey
Changes to live survey
Cognito Forms
9.0
SoGoSurvey
Question design help
Cognito Forms
9.0
SoGoSurvey
Multiple question types
Cognito Forms
9.0
SoGoSurvey

Survey Logic

Cognito Forms
8.0
SoGoSurvey
Survey logic flexibility
Cognito Forms
8.0
SoGoSurvey

Survey Reporting & Analytics

Cognito Forms
9.5
SoGoSurvey
Response tracking
Cognito Forms
9.5
SoGoSurvey
Data export
Cognito Forms
9.5
SoGoSurvey
Standard reports
Cognito Forms
9.5
SoGoSurvey
Custom reports
Cognito Forms
9.5
SoGoSurvey
Analytics
Cognito Forms
9.5
SoGoSurvey

Survey Administration & Security

Cognito Forms
9.0
SoGoSurvey
Access controls
Cognito Forms
9.0
SoGoSurvey
Compliance
Cognito Forms
9.0
SoGoSurvey

Survey Distribution

Cognito Forms
9.5
SoGoSurvey
Vendor-offered crowdsourcing
Cognito Forms
9.5
SoGoSurvey
Respondent restrictions
Cognito Forms
9.5
SoGoSurvey

Pros

Cognito Forms

  • Effective data management.
  • Extensive user accessibility in & out of house.
Brett Horton | TrustRadius Reviewer

SoGoSurvey

  • We find SoGoSurvey to be very easy to use and simple to set up surveys and forms. I have used other survey software in the past and always struggled with setting up something quickly. SoGoSurvey finally enabled me to do that.
  • I love the Survey Bank. Ready to use survey templates with great set of questions on a range of topics and issues.
  • Rules and Alerts - I like this feature as it sends me a real-time alert based on the rules we have set up in our account.
  • The support team is amazing! Prompt and caring. I have reached out at odd hours and have always received a quick response.
Harris Kahn | TrustRadius Reviewer

Cons

Cognito Forms

  • I am happy with Cognito Forms. I have not found any issues.
Anonymous | TrustRadius Reviewer

SoGoSurvey

  • It would have been nice to have a test period of running a survey, so that you could test run, then make adjustments before the survey was set. In my experience, once it was filled out once you could not really edit.
  • It would be nice to have an essay type of question. One where the answer could be up to 5 or 6 paragraphs long
Genea Barnes | TrustRadius Reviewer

Usability

Cognito Forms

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.2
Based on 1 answer
[SoGoSurvey's overall usability is] fully featured but easy to navigate.
Anonymous | TrustRadius Reviewer

Support Rating

Cognito Forms

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 9.1
Based on 1 answer
[I have] never required much help, but it was always available when needed.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cognito Forms

I have also used Docu-sign a bit for similar data entry procedures when submitting applicants for financing and within our CRM. While Docu-sign works excellent, it is not as efficient as Cognito Forms and can prolong daily tasks creating some disconnect. Docu-sign is more useful for other tasks while Cognito Forms is pretty self-explanatory with its reports, data entry tasks, application submissions, and notification settings.
Brett Horton | TrustRadius Reviewer

SoGoSurvey

SoGoSurvey was more flexible in my opinion compared to the other survey company's I looked at. It had a monthly price option that allowed for the type of logic we needed in our questions. It had great reports, a simple user interface, and tons of helpful tools and question types. I did not use the other platforms personally but would see no reason to not use SoGoSurvey again. Sales and Support were very helpful as well!
Garen Lafser | TrustRadius Reviewer

Return on Investment

Cognito Forms

  • A simplified process
  • Everything in one place
  • All associates using the same system.
Anonymous | TrustRadius Reviewer

SoGoSurvey

  • Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money.
  • Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are.
  • Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards.
  • Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cognito Forms

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SoGoSurvey

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cognito Forms
9.5
SoGoSurvey
8.7

Usability

Cognito Forms
SoGoSurvey
8.2

Support Rating

Cognito Forms
SoGoSurvey
9.1

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