Cognizant offers Cloud360, a comprehensive cloud management platform.
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SkyKick
Score 8.1 out of 10
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SkyKick headquartered in Seattle offers a total cloud migration solution, featuring cloud backup and cloud management features for control of customer access to cloud resources.
Cognizant Cloud 360 is very well suited for cloud integration of modern, common software among users of a wide spectrum of proficiency levels. The user interface is well designed and intuitive, and all common software tools have existing implementation tools and intuitive platforms for cloud migration. Cognizant Cloud 360 is not as useful when most users are highly technically competent and use specialized, less common software tools that are to be migrated to the cloud platform. Cognizant is technically sound, but maybe not as much as some established competitors (Microsoft, IBM, Oracle, etc) and also may not have familiarity with lesser-known software applications.
SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
Very good customer service team. Very responsive to inquiries, and willing to collaboratively develop solutions to software Platform integration challenges.
Very intuitive user interface. Layout for various tools and settings is well-conceived and implemented, and the software is ultimately very easy to navigate for even novice users.
Customizable resource library. The platform makes it easy to select tools that are needed without forcing you to subscribe to additional tools that are not needed.
Could improve in agility in the delivery life cycle. When customer demands change and abrupt changes in resources and configuration are required, the change order process is not as quick as desired.
Advanced technical competence and knowledge of a wide variety of specialized software applications is a bit lacking. Relative to some competitor software from Oracle, Microsoft, IBM, or HP, Cognizant isn’t as technically inclined and ready to handle issues with less common software tools.
Not as forthcoming with status updates as some competitors. In cases of interruptions or upcoming updates, Cognizant doesn’t disclose timely and detailed information unless it is specifically requested by the user.
Support is very timely and thorough in their responses to inquiries, and also is very willing to help in finding collaborative solutions to any technical challenges. Overall, the only negative is they may not be as equipped or ready to proactively handle some more customized requests as a more established competitor would be. This is more of a reflection of the software than the support team.
Cognizant Cloud 360 has more of a modern look to it and most of the same functionality. I prefer the layout of Cognizant as I find it more intuitive for a variety of users, but Microsoft’s is also pretty well laid out. Microsoft is more established and has more experience in integrating a wide variety of applications, and so is more ready and equipped to handle less common application cloud integration.
For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
Cognizant Cloud 360 has saved on overall hardware costs, as many resources have been migrated to the cloud platform and local storage and hardware systems are no longer needed.
There was an initial period of negative return as the migration was occurring, as some applications were interrupted, which in turn interrupted the flow of projects and inhibited the timely allocation of resources.
Another positive return can be measured in time savings, as users can more easily access applications from the central cloud source versus various locally customized network locations.
