Cohesity Helios vs. Unitrends Data Center Backup and Recovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cohesity Helios
Score 8.9 out of 10
N/A
Cohesity Helios is a data management platform from Cohesity, headquartered in San Jose, which provides users with end-to-end protection for virtual and physical workloads, databases, applications, and storage with a single web-scale solution.N/A
Unitrends Data Center Backup and Recovery
Score 7.9 out of 10
N/A
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
Pricing
Cohesity HeliosUnitrends Data Center Backup and Recovery
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cohesity HeliosUnitrends Data Center Backup and Recovery
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cohesity HeliosUnitrends Data Center Backup and Recovery
Considered Both Products
Cohesity Helios

No answer on this topic

Unitrends Data Center Backup and Recovery
Chose Unitrends Data Center Backup and Recovery
After reviewing other backup solutions prior to deciding on Unitrends backup systems, I have a chance to evaluate and learned it’s pro and con on each backup system as well as comparing pricing. Unitrends was the best choice at the time for what I need to replace my old backup …
Chose Unitrends Data Center Backup and Recovery
Less expensive and can accomplish mostly the same things.
Chose Unitrends Data Center Backup and Recovery
Veeam too restricted in what it will backup Cohesity too expensive. Dell too expensive and not best reputation for reliability at the time.
Chose Unitrends Data Center Backup and Recovery
All are valid solutions but they all have their issues. Our target was single product that would provide storage, backup and replication. Only Cohesity could manage these however they did not support all of our workloads at the time of eval nor did they support output to …
Top Pros
Top Cons
Features
Cohesity HeliosUnitrends Data Center Backup and Recovery
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Cohesity Helios
8.9
44 Ratings
9% above category average
Unitrends Data Center Backup and Recovery
8.3
359 Ratings
2% above category average
Universal recovery9.939 Ratings8.3301 Ratings
Instant recovery9.982 Ratings8.3577 Ratings
Recovery verification8.237 Ratings8.2287 Ratings
Business application protection7.139 Ratings8.1261 Ratings
Multiple backup destinations8.941 Ratings8.0267 Ratings
Incremental backup identification9.942 Ratings8.4337 Ratings
Backup to the cloud9.034 Ratings8.1212 Ratings
Deduplication and file compression7.144 Ratings8.1325 Ratings
Snapshots9.042 Ratings8.2242 Ratings
Flexible deployment8.040 Ratings8.55 Ratings
Management dashboard9.944 Ratings8.25 Ratings
Platform support8.944 Ratings9.05 Ratings
Retention options9.044 Ratings8.45 Ratings
Encryption9.942 Ratings8.44 Ratings
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Cohesity HeliosUnitrends Data Center Backup and Recovery
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User Ratings
Cohesity HeliosUnitrends Data Center Backup and Recovery
Likelihood to Recommend
9.9
(44 ratings)
8.4
(361 ratings)
Likelihood to Renew
8.4
(2 ratings)
8.9
(25 ratings)
Usability
8.5
(8 ratings)
8.2
(14 ratings)
Availability
-
(0 ratings)
6.2
(2 ratings)
Performance
-
(0 ratings)
5.6
(2 ratings)
Support Rating
9.9
(36 ratings)
8.0
(39 ratings)
Online Training
-
(0 ratings)
7.1
(2 ratings)
Implementation Rating
9.1
(1 ratings)
8.7
(20 ratings)
Configurability
-
(0 ratings)
7.1
(4 ratings)
Contract Terms and Pricing Model
8.2
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
5.0
(2 ratings)
Product Scalability
-
(0 ratings)
3.8
(2 ratings)
Professional Services
8.8
(3 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.3
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(4 ratings)
User Testimonials
Cohesity HeliosUnitrends Data Center Backup and Recovery
Likelihood to Recommend
Cohesity
Cohesity is very well suited to protecting virtualised workloads and is a significant improvement over IBM Spectrum Protect which we’ve replaced by Cohesity. We also protect a Netapp workload and whilst the on-prem side works really well careful planning of protection jobs is needed if you’ll be archiving these to Cloud.
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Unitrends, a Kaseya Company
We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
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Pros
Cohesity
  • Instant spin up of test and dev machines is pretty amazing. Our last solution claimed to do this but the backing storage was much too slow t be of use.
  • Uploads to the cloud are simple to set up and you can leverage low cost blob storage.
  • The cluster nature of the solution makes upgrades seamless with zero downtime.
  • The entire cluster fits in 2U of space -- we are saving 8U in our main datacenter and all 6U we previously had offsite.
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Unitrends, a Kaseya Company
  • It has fully automated and customizable dashboards that can run with less administrative attention.
  • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
  • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
Read full review
Cons
Cohesity
  • Replication performance - We needed support to provide some customizations in order to get our replication to work properly to another offsite cluster. We have been told that this issue is fixed in the newest general release.
  • Support - I would characterize the support as very good, but in a few instances I could tell my support agent needed to go higher up his chain to get clarification on features. I believe Cohesity is rapidly growing their support infrastructure as they put more hardware in the field.
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Unitrends, a Kaseya Company
  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
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Likelihood to Renew
Cohesity
It's reasonably priced and works well, we actually just bought a new larger cluster late last year
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Unitrends, a Kaseya Company
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
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Usability
Cohesity
The Cohesity platform with its user interface is easy to implement, rack space-saving, and easy to use on a daily business basis. Backup jobs and policies are easy to define, multiple machines and objects can be grouped for the same tasks. In general, Cohesity makes backup admins' lives much easier.
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Unitrends, a Kaseya Company
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
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Reliability and Availability
Cohesity
No answers on this topic
Unitrends, a Kaseya Company
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
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Performance
Cohesity
No answers on this topic
Unitrends, a Kaseya Company
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
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Support Rating
Cohesity
Cohesity support is wonderful to work with. If your case is assigned to someone who is outside of your time zone, you are able to ask for it to be reassigned to someone in your time zone and no offense is taken; in fact, some of the support agents will call out that they see the time zone difference and if you want the case assigned to someone in your time zone, please request it be re-queued so that proper attention is given to it. This is rare in my experience and it makes it wonderful to work with them. I usually only request it be re-queued when I have a system down or severely degraded and need to work on it immediately. Great people to work with!
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Unitrends, a Kaseya Company
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
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Online Training
Cohesity
No answers on this topic
Unitrends, a Kaseya Company
It was sufficient to get started. It was not super deep. We called support often to get going.
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Implementation Rating
Cohesity
The layout of how to implement consistency should be thought through beforehand. Changing it after the application is time-consuming.
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Unitrends, a Kaseya Company
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
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Alternatives Considered
Cohesity
We looked at Veeam and although it's a great product when we priced out the licensing of both primary and disaster datacenters it became much too expensive. Rubrik is a great product and very similar to Cohesity. In the end, Cohesity had a secondary storage play as well as a better UI and better compatibility with lower tier cloud storage. We also like the way Cohesity did protection jobs vs Rubrik's virtual machine centric backup. CommVault is a product we still use today due to its massive features and the ability for bare metal backups. Cohesity does a much better job in the area of UI simplicity, virtual backup ease, and ease of management.
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Unitrends, a Kaseya Company
Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
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Contract Terms and Pricing Model
Cohesity
Cohesity Helios was included with our Cohesity DataPlatform purchase. The pricing to refresh our backup and software with Cohesity was less than our annual backup software renewal from our previous solution.
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Unitrends, a Kaseya Company
No answers on this topic
Scalability
Cohesity
No answers on this topic
Unitrends, a Kaseya Company
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
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Professional Services
Cohesity
Overall Cohesity professional services like the rest of Cohesity are brilliant. We had some poor advice around how to carve up our Netapp protection jobs which has set us back but it has been acknowledged that a mistake was made by Cohesity and they promise for future engagements with new customers the lessons learnt with us will be integrated into their planning workshop for NAS onboarding.
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Unitrends, a Kaseya Company
No answers on this topic
Return on Investment
Cohesity
  • Savings from a unified platform to manage secondary and archival data.
  • Savings from retiring older tape backup solution, which had very high licensing and running costs.
  • Offloading snapshots from costly tier 1 storage to Cohesity.
  • NFS/SMB shares replaces the older file storage.
  • Help with disaster recovery planning and implementation.
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Unitrends, a Kaseya Company
  • It has saved some deleted file server data for our business department.
  • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
  • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
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ScreenShots