Cohesity Helios is a data management platform from Cohesity, headquartered in San Jose, which provides users with end-to-end protection for virtual and physical workloads, databases, applications, and storage with a single web-scale solution.
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Veritas NetBackup
Score 7.7 out of 10
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Veritas NetBackup is a backup-as-a-service product providing data recovery and protection for enterprises. It supports physical, virtual, and cloud systems and features an automated disaster recovery capabilities.
Versus the legacy options, Cohesity blows them out of the water on simplicity and value for the product. The searching and restore options are fantastic. Being able to simply add to the cluster without any downtime has been great, along with no secondary heads to run the …
We have been using NetBackup for many years. Cohesity is far less expensive and more simple. We will be able to bypass to the maintenance costs and service costs.
Cohesity is very well suited to protecting virtualised workloads and is a significant improvement over IBM Spectrum Protect which we’ve replaced by Cohesity. We also protect a Netapp workload and whilst the on-prem side works really well careful planning of protection jobs is needed if you’ll be archiving these to Cloud.
Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
Instant spin up of test and dev machines is pretty amazing. Our last solution claimed to do this but the backing storage was much too slow t be of use.
Uploads to the cloud are simple to set up and you can leverage low cost blob storage.
The cluster nature of the solution makes upgrades seamless with zero downtime.
The entire cluster fits in 2U of space -- we are saving 8U in our main datacenter and all 6U we previously had offsite.
Replication performance - We needed support to provide some customizations in order to get our replication to work properly to another offsite cluster. We have been told that this issue is fixed in the newest general release.
Support - I would characterize the support as very good, but in a few instances I could tell my support agent needed to go higher up his chain to get clarification on features. I believe Cohesity is rapidly growing their support infrastructure as they put more hardware in the field.
Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
The Cohesity platform with its user interface is easy to implement, rack space-saving, and easy to use on a daily business basis. Backup jobs and policies are easy to define, multiple machines and objects can be grouped for the same tasks. In general, Cohesity makes backup admins' lives much easier.
NetBackup provides a complete, flexible data protection solution for a variety of platforms. The platforms include Microsoft Windows, UNIX, and Linux systems. NetBackup lets you back up, archive, and restore files, folders or directories, and volumes or partitions that reside on your computer. During a backup or an archive, the client sends backup data across the network to a NetBackup server. The NetBackup server manages the type of storage that is specified in the backup policy. During a restore, users can browse, then select the files and directories to recover.
Cohesity support is wonderful to work with. If your case is assigned to someone who is outside of your time zone, you are able to ask for it to be reassigned to someone in your time zone and no offense is taken; in fact, some of the support agents will call out that they see the time zone difference and if you want the case assigned to someone in your time zone, please request it be re-queued so that proper attention is given to it. This is rare in my experience and it makes it wonderful to work with them. I usually only request it be re-queued when I have a system down or severely degraded and need to work on it immediately. Great people to work with!
Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
We looked at Veeam and although it's a great product when we priced out the licensing of both primary and disaster datacenters it became much too expensive. Rubrik is a great product and very similar to Cohesity. In the end, Cohesity had a secondary storage play as well as a better UI and better compatibility with lower tier cloud storage. We also like the way Cohesity did protection jobs vs Rubrik's virtual machine centric backup. CommVault is a product we still use today due to its massive features and the ability for bare metal backups. Cohesity does a much better job in the area of UI simplicity, virtual backup ease, and ease of management.
CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
Cohesity Helios was included with our Cohesity DataPlatform purchase. The pricing to refresh our backup and software with Cohesity was less than our annual backup software renewal from our previous solution.
Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. The price is fair. Most people have felt this solution was somewhat expensive. licensing model is based on the number of NetBackup clients, agents, servers, and options that NetBackup will be protecting or run on. A customer purchases the same number of licenses as the count of clients, agents, servers, and options.
Overall Cohesity professional services like the rest of Cohesity are brilliant. We had some poor advice around how to carve up our Netapp protection jobs which has set us back but it has been acknowledged that a mistake was made by Cohesity and they promise for future engagements with new customers the lessons learnt with us will be integrated into their planning workshop for NAS onboarding.
Education, Consulting and Managed services to keep our business running smooth.They provide the expertise needed to help you bridge the gap between excellent information management solutions and the information essential to help you reach maximum business value. They Meet information management goals with agility and flexibility.
We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
