Cohesity DataProtect is software-defined backup and recovery solution designed for the cloud.
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Cohesity Helios
Score 8.9 out of 10
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Cohesity Helios is a data management platform from Cohesity, headquartered in San Jose, which provides users with end-to-end protection for virtual and physical workloads, databases, applications, and storage with a single web-scale solution.
Cohesity DataProtect provides a much more reliable solution. The deduplication that happens is second to none and I've never worked with anything like it. So much time and space is saved by the appliance along with the Cohesity DataProtect magic.
Cohesity has been awesome. The performance (speed) that it has been able to provide has actually given me back time every month. I have to test my backups monthly, and the Cloning process that Cohesity has available from it's backup has given me days back each month. It just a few minutes I can have VMs restored for testing and documentation. This took a couple days with the previous vendor.
Cohesity is very well suited to protecting virtualised workloads and is a significant improvement over IBM Spectrum Protect which we’ve replaced by Cohesity. We also protect a Netapp workload and whilst the on-prem side works really well careful planning of protection jobs is needed if you’ll be archiving these to Cloud.
Ease of use - the platform is simple to manage and does not require a lot of daily care and feeding by my administrators
Reliable - the platform is able to protect my workloads reliably without a lot of backup failures
Great support - the Cohesity team has been a partner to us throughout our use of the solution, taking our feedback and implementing it as improvements to the platform.
Innovative - the Cohesity team is consistently working to improve the product and add new capabilities.
Instant spin up of test and dev machines is pretty amazing. Our last solution claimed to do this but the backing storage was much too slow t be of use.
Uploads to the cloud are simple to set up and you can leverage low cost blob storage.
The cluster nature of the solution makes upgrades seamless with zero downtime.
The entire cluster fits in 2U of space -- we are saving 8U in our main datacenter and all 6U we previously had offsite.
Reporting could always be better- executive-style reports have to be generated from data at multiple points.
Some tasks that could be brought to the UI that today we have to call support on (for example when an NFS mount is still active but we cannot see it from the UI)
Replication performance - We needed support to provide some customizations in order to get our replication to work properly to another offsite cluster. We have been told that this issue is fixed in the newest general release.
Support - I would characterize the support as very good, but in a few instances I could tell my support agent needed to go higher up his chain to get clarification on features. I believe Cohesity is rapidly growing their support infrastructure as they put more hardware in the field.
We have been very pleased with this backup solution. It is fast and reliable, and supports our VMware infrastructure. The company's support has been great, including proactively replacing our nodes when the flash memory was reporting high wear. Support is offered on-shore as well. We plan on continuing to use this product for the foreseeable future.
The Cohesity platform with its user interface is easy to implement, rack space-saving, and easy to use on a daily business basis. Backup jobs and policies are easy to define, multiple machines and objects can be grouped for the same tasks. In general, Cohesity makes backup admins' lives much easier.
Support is quick to respond but lacks that ongoing responsiveness if the issue is not simple. There will be large gaps in replies if they need to resort to escalation and when there are timezone differences between yourself and the person who picked up the ticket.
Cohesity support is wonderful to work with. If your case is assigned to someone who is outside of your time zone, you are able to ask for it to be reassigned to someone in your time zone and no offense is taken; in fact, some of the support agents will call out that they see the time zone difference and if you want the case assigned to someone in your time zone, please request it be re-queued so that proper attention is given to it. This is rare in my experience and it makes it wonderful to work with them. I usually only request it be re-queued when I have a system down or severely degraded and need to work on it immediately. Great people to work with!
IBM is good but it´s old and really big and not easy to manage. And the License fees and so are worth it. Veeam I have a look on and 4 years ago I selected Cohesity because it was easier to manage, dedup was better and it is one hyperconverged infrastructure. Rubrik is or was similar to Cohesity. But they are not so good in Data management on the boxes
We looked at Veeam and although it's a great product when we priced out the licensing of both primary and disaster datacenters it became much too expensive. Rubrik is a great product and very similar to Cohesity. In the end, Cohesity had a secondary storage play as well as a better UI and better compatibility with lower tier cloud storage. We also like the way Cohesity did protection jobs vs Rubrik's virtual machine centric backup. CommVault is a product we still use today due to its massive features and the ability for bare metal backups. Cohesity does a much better job in the area of UI simplicity, virtual backup ease, and ease of management.
Cohesity Helios was included with our Cohesity DataPlatform purchase. The pricing to refresh our backup and software with Cohesity was less than our annual backup software renewal from our previous solution.
Overall Cohesity professional services like the rest of Cohesity are brilliant. We had some poor advice around how to carve up our Netapp protection jobs which has set us back but it has been acknowledged that a mistake was made by Cohesity and they promise for future engagements with new customers the lessons learnt with us will be integrated into their planning workshop for NAS onboarding.
